Pepperfry.com

@harshhshakyaa Thank you for sharing your experience. We are pleased to hear that the bookshelf not only addressed your cousin’s concern but also enhanced the room by creating a more open and balanced feel. Happy Shopping!

@Pepperfry My cousin kept postponing her bookshelf purchase because she wasn’t sure whether it would make the room look smaller. After installation, the opposite happened surprisingly. The vertical design opened up floor space nicely and made the corner feel less random.

Weather Forecast: WFH with a chance of naps between meetings #MumbaiRain #MondayMotivaton

@KaranVerma13779 Thank you for sharing your feedback. Glad to know the team supported you patiently while comparing finishes and helped you choose a design that blends well with your space. Happy Furniture to You!

@Pepperfry I spent almost an hour comparing finishes because lighting inside my apartment changes completely during evenings. Appreciated that nobody tried forcing a quick decision during the confusion. Took some time afterwards too, but the final selection now blends naturally.

@AtharvvSinghh Thank you for sharing your feedback. Glad to know the center table brought stability and also added a more connected feel to your seating arrangement during gatherings. Happy Furniture to You!

@Pepperfry Bought a center table mainly because the old one had become unstable, but the interesting part came later. After placement, the seating arrangement itself started feeling more connected during family gatherings. Wasn’t expecting such a subtle change to affect the room atmosphere.

@ShekharrrGupta Thank you for writing in. Glad the suggestion helped you avoid bulky options and achieve a cleaner and more organised bedroom setup. Happy Furniture to You!

@Pepperfry Recently realised our bedroom looked visually heavier after adding random storage over time. While checking wardrobe options, the staff actually suggested a simpler design instead of oversized combinations. The final result feels cleaner now.

@SanketAwasthii We are glad to know that your visit turned out to be informative and helpful. It’s wonderful to hear that the discussions around space and movement in smaller apartments gave you useful insights, even without an immediate purchase. Happy Furniture to You!

@Pepperfry I wasn’t planning to buy anything that day and had only accompanied a friend to browse dining chairs. The discussion around spacing and movement inside smaller apartments became unexpectedly useful. Even without instant purchase pressure, the experience felt genuinely informative

@AbhiiGupttaa Thank you for writing in. We understand the inconvenience caused by the delay. Glad the installation team ensured a careful and well aligned setup, balancing the overall process. Happy Furniture to You!

@Pepperfry Delivery for our TV unit got delayed slightly because of traffic coordination issues, which was frustrating initially. Still, the installation team handled assembly carefully and checked alignment properly before leaving. That attention during setup balanced the inconvenience.

@PrashantTi23757 We are glad to know that your neighbour’s recliner purchase turned out to be a positive experience. It’s wonderful to hear that with proper arrangement, the space felt more balanced and helped change the perception about large furniture. Happy Furniture to You!

@Pepperfry My neighbour recently ordered a recliner after delaying the decision for months because the living room already felt crowded. Surprisingly, once everything was arranged properly, the space looked more balanced. That completely changed my assumption about large furniture.

@ShuklaaRohan Thank you for sharing your feedback. Glad to know practical demonstrations helped in exploring options with clarity and made the decision process easier for your family. Happy Furniture to You!

@Pepperfry My father usually avoids online furniture decisions completely, so convincing him to even explore options took effort. What helped eventually was seeing practical demonstrations instead of hearing sales-heavy explanations.

@kunalpandeyyy Thank you for writing in. Glad the shoe rack is helping keep your entryway tidy and improving overall organisation at home. Happy Furniture to You!

@Pepperfry Ordered a shoe rack mainly to reduce entryway clutter, nothing major honestly. But after using it regularly for a few weeks, the house somehow feels more organised overall. Funny how such a small furniture addition quietly improves daily routine without being noticeable.

@KaraanSharma Thank you for your feedback. Glad the team helped you explore practical storage options and make a well considered decision. Happy Furniture to You!

@Pepperfry I had gone to compare compact study tables but ended up spending more time understanding storage layouts for smaller rooms. What I liked was that the staff didn’t rush the process at all. Took two days to decide finally, but the setup now feels much more practical daily.

@DeepakK631573 This is certainly not the experience we aim to provide. The matter has been highlighted to the concerned team on priority for urgent review. Please be assured that our team will connect with you soon with an update and further assistance.

Really disappointed with Pepperfry service. @NCH1915 #Pepperfry #RefundIssue #CustomerHarassment

@Pepperfry Very disappointing service. I mistakenly raised cancellation request on same day of purchase but immediately emailed to STOP cancellation with Order ID & mobile number. Still order got cancelled without consent and ₹440 deducted unfairly from ₹17,599 refund.

@SurajK2K We certainly understand your concern related to the recent order. Please share the order ID details so that we can assist you. Awaiting your response.

When will this be delivered? @flipkartsupport @Pepperfry

@sagar_vidhani We understand the inconvenience caused and the concern regarding the delay in response. We have highlighted this to our team on priority. Please be assured that our team will connect with you shortly to address your concern

@Pepperfry Still installation not done No use

@Pepperfry Worst after sales service. I have purchased product worth more than 40k. What felt like with your service update i feel cheated that i purchased from pepper fry. I was waiting for bed installation no one came from last 2 days.7999199589 is my number

@Anishaaaa_1 Thank you for sharing your valuable feedback with us. We are delighted to know your family is happy with the fabric sofa experience. Happy Shopping!

@Pepperfry My parents were hesitant about ordering a fabric sofa online because previous colour mismatches had disappointed them before. Thankfully the actual shade looked quite natural after delivery. Seating comfort feels balanced for regular family use.

@tkp20 We understand your concern regarding the experience shared and the inconvenience caused. This is certainly not the experience we aim to provide. Please be assured that our team will connect with you soon with an update and further assistance.

@Pepperfry you guys don't really believe in after sales service. Do you ? Have been raising complain with you for the defective piece we received but still no resolution. Really pathetic. You sell low quality product. Complain no : ticket no EM-110526-0173.

@nupurmondal01 We understand your concern regarding the delay in resolution and the inconvenience caused. This is certainly not the experience we aim to provide. Please be assured that our team will connect with you soon with an update and further assistance regarding your concern.

@Pepperfry It's now more than 7 days now that you are still checking with the internal team. It's high time that I move to the consumer forum now. Your service is pathetic and you people don't know how to respond to the customer.

Extremely disappointed with @Pepperfry Received a defective product for Order No. 310800703 and despite repeated follow-ups, there has been no proper response or resolution from the support team. . Please resolve the same before I move to the Consumer Forum.

@abilrajan We regret the inconvenience caused and understand your concern regarding the experience shared. The matter has been escalated on priority to the concerned team for urgent resolution. Our team will get back to you within 24 hours with an update.

@Pepperfry @Pepperfry @TweetShah My house is a mess with the furniture sent & the cardboard boxes i want the same to be taken back I do not wish a replacement & need a full refund for the sofa and the wardrobe It very pathetic simple orders messed up!!

@Pepperfry @TweetShah Another blunder by pepperfry sending me the wrong color sofa I dont understand how things operate at pepperfry Delivered product is wrong & no carpenter called for installation post that

@kanvindev We sincerely regret the issues faced with the product and the delay in resolution. The issue has been highlighted to the concerned team on priority and is under review. Please be assured that our team will connect with you soon with the necessary assistance.

@Pepperfry has am amongst the most expensive furniture and the worst customer service. No call number or follow for grievance redressal. @tweetashish really needs to pull his socks to work with his team on customer service 101. 2 month old chair joint breaks, no resolution for 3 weeks, mails/calls go answered. The selling store does not have any control. The customer care executive has the audacity to tell the call is recorded and then mention that our internal team will take a call. Are you guys serious business or out to scam people..??

@KrishanRat1 Thank you for sharing your valuable feedback with us. We are delighted to know the mirror cabinet turned out to be a practical and space-saving addition to your home. Happy Shopping!

@Pepperfry I wasn’t actively searching for a mirror cabinet honestly, but the cabinet solved that problem neatly without occupying extra space. Mirror clarity feels good, and the storage sections are thoughtfully divided too