PerfectServe

PerfectServe was just recognized as both highest in execution and furthest in vision in the new @Gartner_inc Magic Quadrant for Clinical Communication and Collaboration. Check out the full report to learn why we’re a Leader for the third time in a row: bit.ly/4sWodcq

Before PerfectServe, Summit Health had some frustrating challenges: provider schedules that had to be built by hand across different offices and disjointed care team communication. How did we help them turn the curve? Exec summary below & full story here: bit.ly/48Tanis

Building PerfectServe into important clinical processes is all about connecting people across teams and locations with the information they need to make the best decisions about patient care. Finding ways to remove friction in these processes makes a big difference.

How is PerfectServe thinking about delivering tangible outcomes for customers with AI? Check out this roundup from @hcittoday to read what our Chief Innovation Officer, Ben Moore, has to say about the subject.

After almost 30 years in business, a lot has changed at PerfectServe. Spurred by Guillaume Castel's recent interview with @histalk, we wanted to take stock of the philosophies that define PerfectServe's success. Full story here: bit.ly/4tGy06n

Our EHR embedded messaging feature is popular with customers because you get all the benefits of PerfectServe's routing intelligence, and it's baked right into the EHR. No app jumping, no digging for the right contact info. Just efficient communication.

One advantage of being in the healthcare communication business for almost 30 years is that we're ready for pretty much anything a customer can throw at us. Regardless of your practice's unique requirements, PerfectServe can facilitate your communication workflows with ease.

What does "unified communication" look like in practice? 1️⃣ You can quickly find and communicate with the people currently taking care of the patient. 2️⃣ Real-time schedules tied to all communications. 3️⃣ Delivery confirmation and read receipts.

In the latest @Gartner_inc Critical Capabilities for Clinical Communication and Collaboration report, PerfectServe ranks #1 in the segment across all five measured use cases. Read the full report: bit.ly/4sRnF6f Read the news release: bit.ly/4tmhGHy

Today, we welcome Steve Tyler as our new Chief Technology Officer. Steve brings over 20 years of technology and product leadership experience in digital health, clinical communication systems, and SaaS platform modernization. Here's to reaching new heights in the coming years!

The contributors to #burnout in healthcare are numerous. Understaffing, unbalanced schedules, workplace violence—and the list goes on. How can we chip away at such a persistent problem? Read below for steps 1-3 check out the full guide here: bit.ly/4dMTF7I

If you want your health IT investment to pay off, #changemanagement has to be built into the strategy from the beginning. That's nonnegotiable. But how do you actually get people ENGAGED in the change management process? Change management expert Pooja Solanki has two tips.

Nominations for #NursesofNote 2026 are officially wrapped, and we can't help but be a little overwhelmed by the power of nurses. As such, it seems like an appropriate time to share Kelly Conklin's story about meeting the daughter of a patient she treated for 15 years. 🩷

We're #hiring a new full stack engineer focused on ambulatory EHR integrations! Read the full job listing and apply here: bit.ly/4srPeCZ We're looking for someone with at least 3 years of experience integrating with one or more leading ambulatory EHR platforms.

Today is the LAST DAY for #NursesofNote nominations! Submit yours here: bit.ly/4sZ8rwB Next month, we'll reveal winners across four categories: - Clinical Innovation & Impact - Care Team Communication - Excellence in Patient-Centered Care - Culture & Retention

PerfectServe was the first vendor to roll out a patient-centered approach to clinical communication. As Customer Success Manager Michelle Green explains, this setup makes finding a patient's current care team a breeze, which means it's much easier for clinicians to communicate.

This is the LAST WEEK to nominate an outstanding nurse for this year's #NursesofNote awards program! All submissions are due by April 10. We want to hear about nurse leaders whose impact is undeniable. Submit a nomination (or two!) with this simple form: bit.ly/4sZ8rwB

When medical practices implement Lightning Bolt, the difference between the new scheduling process and their old (possibly spreadsheet-, email-, and printer-driven) process is often night and day. But some subtler benefits also rise to the surface.

If you're wondering why these two have big smiles on their faces, it MIGHT have something to do with the #BestinKLAS hardware in their hands. 😏 With these trophies for physician scheduling and clinical communication, PerfectServe has now won 11 Best in KLAS awards since 2017.

When provider schedules are a mess, the downstream effects can be crippling. Inaccuracies cause communication and care delays. Imbalanced shifts are a drag on staff well-being. So why is scheduling so hard, and how can we fix these problems? Check out our handy little guide.👇🏽

Our 2026 #NursesofNote program is underway, and we REALLY want to hear about amazing nurse leaders. Is it your coworker? Your boss? Your mom? Your wife? Your mailman's sister? We want to hear about all of them! Learn more and submit a nomination: bit.ly/4sA1DoL