PerfectServe

PerfectServe was just recognized as both highest in execution and furthest in vision in the new @Gartner_inc Magic Quadrant for Clinical Communication and Collaboration. Check out the full report to learn why we’re a Leader for the third time in a row: bit.ly/4sWodcq

We can say with certainty that "tech stack rationalization" is a phrase echoing throughout most hospitals around the country. It's a bit buzzword-y, but as @KLASresearch analyst Paul Warburton explains, it's a worthwhile pursuit.

Our intrepid Chief Clinical & Chief Customer Officer Kelly Conklin has a critical piece of advice for young #nurses: "You just cannot ever limit yourself." Nurses, what's the best piece of advice you ever received?

2025 #NursesofNote winner Amy Staly reminded us that recognition builds resilience in nursing. Take a few minutes to nominate an outstanding nurse for our 2026 awards program: bit.ly/4sZ8rwB Tell us about your favorite nurse today! #awards #nurse #nursing

For physicians, much of the frustration with schedules boils down to one word: autonomy. When they don't feel like they have enough (or any) control over their schedules, that's a fast track to job dissatisfaction and burnout. What's the fix?

Building a provider schedule isn't just about filling in names to cover shifts. If that were the case, Lightning Bolt probably wouldn't exist. 😅 But Lightning Bolt DOES exist, and as Dr. Louis Magas explains, it's an invaluable tool that supports growth & provider satisfaction.

The 2026 #NursesofNote awards program is underway! This year, we're focusing on nurse leaders. Submit your nominations here through April 10: bit.ly/4sA1DoL Winners will receive a gift card and some bonus cash to invest in their teams. Nominate a nurse today!

Communication inside a healthcare organization touches almost every process in some way. But as Paul Warburton of @KLASresearch notes, many organizations don't invite enough people to the table when it comes to governance of communication tech. That's not a recipe for success.

The discussion about #burnout in healthcare often revolves around finding ways to reduce toil and time-consuming tasks for clinicians. But as Dr. Clay Callison, CMIO at @ut_medical, points out, if greater efficiency leads to more and more work, are we actually reducing burnout?

Question for nurses: How have other nurses impacted your career? We ask because Kelly Conklin has us all up in our feels today. 🥺 Her story reminds us of two things a #nurse will always do: 1) Take the best care of their patients. 2) Support other nurses – and aspiring nurses!

PerfectServe was named highest in execution and furthest in vision in the 2026 Gartner® Magic Quadrant™ for Clinical Communication and Collaboration. That's a bit of a mouthful, so allow us to explain what we think it all means. ⬇️

The sheer amount of worked involved in creating and managing provider schedules can be, as Claudia Rodrigues says, "unimaginable." That's why St. Joseph's Healthcare Hamilton uses Lightning Bolt.

When we meet medical practices for the first time, we often hear stories about "mom and pop" answering services that are both surprisingly expensive and frustratingly inconsistent from a quality standpoint.

We're #hiring for not one, but two sales roles! Apply from our careers page: bit.ly/4tNty6h #BDR #sales #jobs

Shared devices are a fact of life for many healthcare organizations. Centralized device management allows administrators to easily handle updates, security, and other configurations. Scroll below to see how we integrate with shared enterprise device management software.

The friction healthcare workers experience when trying to coordinate patient care often ends up being an accumulation of smaller issues. Our EHR embedded messaging feature is popular because it eliminates one of the most common points of friction for clinicians.

After switching to Lightning Bolt Scheduling and ditching the Excel spreadsheets, the Chief CRNA for Midwest Physician Anesthesia Services said that "90% of the work" related to scheduling came off his plate. Full story below.👇🏽

Medical practices often struggle to keep up with inbound patient communication, and it's not because they don't care. It's because the processes or systems they use lack structure.

At Hopewell Health, the root causes for communication misfires were hard to diagnose before PerfectServe. With previous answering services, they could see messages were taken, but they couldn't see when people were being notified and if those processes were working properly.

When St. Luke's Health System approached us about replacing their scheduling system, it wasn't a standard project. The system was being discontinued in just 3 months. That's a lot of work to accomplish in a short time, but it's just the kind of project we love to deliver on.

In healthcare, physician schedules can be informed by a dizzying array of variables. Lightning Bolt takes the guesswork out of scheduling, whether it's reporting to identify gaps or linking rules that ensure no night shift is followed a day shift. Work smarter, not harder. 🤓