persimmonhomes
10.1K posts

persimmonhomes
@PersimmonHomes
See what's possible 🏡 New homes for sale from one of the UK's largest new homes builder. Our Social Media Team are online from 9am to 10pm daily
UK Katılım Ekim 2009
758 Takip Edilen30.2K Takipçiler

@PersimmonHomes As per your request, Holly, I have emailed this across to you with the facts.
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@PersimmonHomes I cannot contact via DM for some reason. Please send me a dm so that I can reply to you
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Thank you for your messages. As previously requested, we are unable to locate your property or assist further without your full details.
Please provide your name, address, and any relevant reference information via private message so that we can investigate this properly. Until this information is received, we are unable to access your records or progress this matter.
We look forward to hearing from you so we can help resolve your concerns.
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@PersimmonHomes will you be paying for my wife, kids and dogs to stay in a hotel whilst the doors won’t close? #persimmonshow #persimmonnightmare
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@sctaln Please provide your details and I shall endeavour to help the best I can. Holly
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@PersimmonHomes will you be paying for my wife to stay in a hotel until you’re able to contact the manufacturers and to fix the door? Will you pay to secure the property?
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Good morning,
I'm sorry to hear of your experience. Please do DM my your plot number, development, contact number and email. If you do not have the DM function in X please send these details to contact@persimmonhomes.com. Once received I shall endeavour to help the best I can. Holly
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@PersimmonHomes @RupertLowe10 I have been advised we have to call the door manufacturer to resolve, or failing that, hose down the door to shrink it. Since when do you buy a new build and you have to water it to fix it!
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@QPRNATNAT I'm very sorry to hear and have escalated this to the regional team. Holly
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@PersimmonHomes 12:41 on a bank holiday Monday and we have site work and noise again apparently the laws dont apply?

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@QPRNATNAT Good morning,
Thank you for bringing this to our attention, we take matters of this nature very seriously. I shall raise this with relevant team.
Best wishes,
Lottie
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Moving checklist? We've got you covered ✅
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Looking to spruce up your garden in time for summer? ☀️With our top tips, you can create a low maintenance wildlife garden for your new home to attract bees, birds and pollinators 🐝
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@sharma_83 We understand that the team have now responded via email and will remain in communication directly.
Holly
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@PersimmonHomes Kat, I have been liaising with the sales chap at site - it’s not his fault, he is working within constraints. I have also emailed earlier in the week. If I’m not contacted today, I will be going to the local press on Monday.
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T&Cs apply. Offers available on select plots and developments.
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@declan_mcgee Thank you Declan, I shall pick this up and respond via email. Holly
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@PersimmonHomes I’ve now emailed you as don’t have dm function tanks
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Declan Mcgee@declan_mcgee
@PersimmonHomes I’ve purchased a home at the willows in Edinburgh and I’m currently being ignored by you customer care team east of Scotland they committed to contacting me on Wednesday 15/4 and agin on the 17th poor service. When will my snags get fixed I’m a 11 weeks in!
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@sharma_83 I'm very sorry to hear this. I shall pass your comments over to the team and request they contact you directly. Best wishes, Kat
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@PersimmonHomes The site is Castle View in Huddersfield, I have been waiting almost 2 hours for a return call from the Manager, Emma. Nothing.
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@swhitey92 Hi Sam, please do direct message us with your details, and we can help further. If you are unable to direct message please email us at contact@persimmonhomes.com Best wishes, Kat
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@PersimmonHomes could somebody get in touch with me regarding a Deed of Variation being signed please? I'd really appreciate it as this is holding up the sale of my house. Thank you 🙏
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@Sudhakar77024 To enable us to look into this further, please do send us a direct message with your full name, address and contact details. twitter.com/messages/compo…
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@PersimmonHomes I am mentioning here since I did not get support or service which should be received from my regional office. If I received a prompt response and issue is resolved why I come here
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@PersimmonHomes I am from Norwich, I reported Soil Erosion (from backyard) issue in Oct 2025, till now your team did not resolve and is saying will discuss internally with team and resolve the issue, but not done. Your subcontractor came and did nothing.
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@Sudhakar77024 You can send us a message via, TikTok, Instagram, Facebook, or alternatively you can contact your regional customer care team for further support.
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