Rekha Sharma

@PersimmonHomes Thank you, Holly. Yes they are - publicly however, the Castle View site have not acted with the customers best interests in mind. The new build boost has not been offered at all - not site specific but not at all.

@sharma_83 We understand that the team have now responded via email and will remain in communication directly. Holly

Home at last 🏡 Our flexible financial help could make it possible to get the keys to your new home sooner than you think. Choose from Part Exchange, Deposit Boost or New Build Boost by Gen H to start your moving journey. Find out more bit.ly/3Y7FYqY T&Cs apply. Offers available on select plots and developments.

@PersimmonHomes Kat, I have been liaising with the sales chap at site - it’s not his fault, he is working within constraints. I have also emailed earlier in the week. If I’m not contacted today, I will be going to the local press on Monday.

@sharma_83 I'm very sorry to hear this. I shall pass your comments over to the team and request they contact you directly. Best wishes, Kat

@PersimmonHomes Please explain when you advertise deposit boost on a site, it is not honoured because homes are selling really well without. It is a scheme to demonstrate community spirit / working with customers yet profit is put first.

@Mofoman360 @Nigel_Farage @TiceRichard @LeeAndersonMP_ @reformparty_uk @tlloydjones @SarahForRuncorn @andreajenkyns @drdavidbull @NadineDorries @AndrewRosindell @RobertJenrick @SuellaBraverman No. I’m pleased to see individuals such as Jenrick and Braverman have hopped over to Reform. Tories can crack on and sort themselves out.

Would you vote for Nigel Farage and Reform UK 🇬🇧 if there was an election right now Yes or No? @Nigel_Farage @TiceRichard @LeeAndersonMP_ @reformparty_uk @tlloydjones @SarahForRuncorn @andreajenkyns @drdavidbull @NadineDorries @AndrewRosindell @RobertJenrick @SuellaBraverman

@JohnLewisRetail Over 48 hours - JL can’t even abide by their own policy. I’m pleased I’m not the only one unhappy with the lacklustre service. #johnlewis #CustomerFail

@JohnLewisRetail 48 hours are almost up - I appreciate “busy” but it would seem customer service has completely nosedived.

@JohnLewisRetail Good to know I’m not the only one.

@JohnLewisRetail I lodged a formal complaint almost 48 hours ago. Timeframe for response is 24-48 hours. Perhaps not replying is another new feature of appalling customer service?

@johnlewishelp If so, it defeats the object?

@sharma_83 Hi Rekha, thanks for reaching out, and sorry to hear you're upset. You can raise your concerns, and send pictures to the team here: spkl.io/6011A9u29. ^Gina

@JohnLewisRetail I have just received a mulberry bag in this condition - £700 (almost) and it looks like it’s come from a jumble sale. Importantly the plastic is misplaced. I called an advisor and she told me to use the online form where I got kicked out

@johnlewishelp Yes but is this same as the advisors I spoke to earlier?!

@johnlewishelp @superflygal747 Ive spent £675 on a mulberry, looks like it’s been packed by a kid - sticker coming off. They offer me £5. Wow

@superflygal747 Hey Renee, I'm really sorry you've had a hard time trying to return faulty items to us. If you kindly DM me with your order number, first line of your billing address and postcode, I'll be happy to help. ^Kayleigh twitter.com/messages/compo…

Dealing @JohnLewisRetail customer service department has become so difficult. Over the last three weeks I’ve had to return two items that have been faulty. The time has taken to activate these returns has been unacceptable both using online chat and by telephone.

Your advisor tells me there are no more in stock and if I were to keep this one she would give me £5. Bravo John Lewis, amazing customer service!

Is this the standard of John Lewis at the time?!? Is this ex display? Certainly looks like it!

@InterfloraUK 40 mins since sending a message and no response

@sharma_83 Good Morning. This is disappointing to hear. We are currently facing high volumes, so I do apologise for the delays on our email response. Please send us a DM here, with your order information, and we will be able to assist you. Kerry💐

@InterfloraUK please could you advise me of your complaint process? Getting in touch with a human is near impossible

@Keir_Starmer My parents came to this country in the 70s. They gave Labour the platform on which they reign. It is the most confused political party on earth - well done, this takes skill.

Inflation has fallen today. This is welcome news, but I know families across the country are still struggling with the cost of living. There’s more to do. My government is carrying on with the work of tackling the cost of living and making families better off.

@InterfloraUK I have messaged - now could there be some degree of urgency?