Phionna McInnes

@Gatwick_Airport - current conditions at North Terminal Special Assistance area. I’ve asked twice for it to be cleaned as there are flies around the plates - disgusting. (All the tables are dirty) 🤮

@thekiltwalk - please can we get announcements out for people in the finishing area to keep their dogs on leads - we have some Wee Wanders who are terrified and hiding in the first aid tent at Duthie Park. 😞

Giveaway! To show our appreciation to all our lovely followers over the past year we've put together this gorgeous case of goodies for one lucky follower 🥃🥃 1. Follow us 2. Like this tweet 3. Retweet Must be 18+, UK only (sorry!) Winner will be picked 30th September.

@Tesco @CR_UK @TheBHF @DiabetesUK Wanna do something even more amazing? Help people getting radiotherapy not to receive a gift that still has the security tag attached and told they HAVE to go back to the store with it (I have the receipt) Beyond upset at the lack of understanding at this time, of all times 😔

Want to do something amazing? Between 13-26 September, you can donate in-store or online to support our health charity partners: @CR_UK, @TheBHF and @DiabetesUK. Find out more at tesco.com/clubcard/donat…. #EveryLittleHelps

#mailshotfail 😳🤦‍♀️🤣 @Argos_Online @TheThickOfItQs

Relaxed Sessions allow families with Additional Support Needs access activities. We would love to do more, get in touch if you can help us achieve more! We need You! #SummerOfPlay #RelaxedSessions #WeTooAberdeen #NinjasAssemble #Inclusive #HiddenDisabiity #Charity

@deafscotMedia @NHSScotland @STVNews @originalfm @NESSNorthEast @NHS24 Gave feedback about a month ago via “contact us” form, no reply! Feel completely lost to the “system” right now 🙁

@PhionnaMac @NHSScotland @STVNews @originalfm @NESSNorthEast Hi Phionna. Thanks for getting in touch. Sorry to hear you've had issues. Might be helpful to email NHS 24 Patient Experience team at: patient.experience@nhs24.scot.nhs.uk who will be able to advise. Hope that helps? @NHS24

@NHSScotland @STVNews @originalfm @NESSNorthEast @deafscotMedia

@NHSGrampian Called today using text relay - nobody could help me! The coronavirus helpline does not have the text relay prefix and won’t accept calls. Option select didn’t work with text relay operator or me trying!

@PhionnaMac If you use a textphone (minicom) you can contact NHS inform on 18001 0800 22 44 88. Or, you can use the Relay UK app. Info on how to download it to your smartphone can be found at relayuk.bt.com (2/2)

@NHSGrampian - trying to get info on NHS Inform- guess what? No text relay and webchat removed because of Covid? Not all hearing impaired people use BSL! #deaf #inaccessible #LongCovid #deafcommunity #textrelay #access #frustrated #covid19

@santanderukhelp Fantastic member of staff managed to own this and resolve this quickly today. Seems Santander even wiped my on-line banking but at least we can get cards/pins sent out now and start again - hopefully get DDs and SOs through now too.

@PhionnaMac Thanks Phionna. Did they provide any timescale at all? ^EC

Morning world! Michelle here with you until 8PM to answer your queries. Let's make it a good day! MG

@santanderukhelp Yes - but can’t give me an update? How do I get access to my account now there is not an actual fraud and the transactions prove this?

@PhionnaMac I can see that we've just replied to your Facebook message Phionna, advising you to contact our security team for an update. ^GW

@santanderukhelp Yes - but not actually answering

@santanderukhelp Over 10 days is a very concerning lead time for a “non-fraud” and no access to funds over payday weekend.

@santanderukhelp None! Only that it hasn’t even been looked at yet (as on Monday). Cant exactly pop to the local store with cash just now either......

@santanderukhelp Hi! Called Monday morning around 9am. Account frozen since 23rd Jan. Was told then that Fraud Dept still hadn’t looked at it?

@PhionnaMac Hi Phionna, when you called us on Monday did we provide a time frame for this? ^WB

@SkyNews is @MattHancock is the BBC broom cupboard? Keep waiting for @GordonTheGopher to appear behind him.

@goodbyecabal @AberdeenCC @AberdeenFC @FootlooseMovie Fit?

@PhionnaMac @AberdeenCC @AberdeenFC @FootlooseMovie The sheep allowed hitler in Germany also

Fans watching the @AberdeenFC game tonight in bars and pubs are reminded with the current coronavirus restrictions that TVs should be on mute, customers are to remain seated, and shouting and raised voices are to be avoided ⚽ 📺 🍺