PopSockets Europe

@hannahlouise97_ Hi Hannah, thanks for reaching out! I'm sorry to hear this. Please open a ticket with us or open a DM and send the order number so we can look into this in more detail. ❤️

@PopSocketsEU how do I get a refund for an order please? Been over a week and it hasn’t even been given to the courier yet, opened and ticket and was told it would arrive “soon”, 5 days later and it STILL isn’t with the courier, horrific customer service & a waste of my money

@hannahlouise97_ Hi Hannah, thanks for reaching out! Please open a ticket with us and send us the order number, we're happy to look into it.

@PopSocketsEU placed an order 6 days ago and have not had any dispatch emails or further communications? could you advise please

@Marieke_NL Hi Marieke, thanks for your reply. Unfortunately, the screenshot didn't load at first, but now we see the concern you've raised. I have forwarded it to our team, thank you for bringing this up! 🤩

@PopSocketsEU smasung 🤔

@Marieke_NL Hi Marieke, thanks for reaching out! Please open a ticket with us so we can help you in more detail.

@meefey thanks for reaching out, Samantha! We're happy to hear this! I will forward this to our team 🤩

@PopSocketsEU I really think u should do pop up events in UK cities like London. Pop sockets are really popular to those who collect them. However they are very much an online thing. So many people ask about my popsockets when they see me changing them. U should do pop ups 😊

@KatieMarieLFC Hi Katie! Thanks for reaching out. Please kindly open a ticket with us so we can look into this in more detail.  xx Zana

@PopSocketsEU subscribed to get 15% off .. have a got I code for the 15% off … no .. no I haven’t 🤦🏼‍♀️

@XOLisaRyan Hi Lisa! Thanks for reaching out, I'm happy to help.  Please open a ticket with us here: help.popsockets.co.uk/hc/en-gb/reque… and send us a picture/video of the item as well as the order number so we can look into it. xx Zana

@aliciagracecb Hi Alicia, thanks for reaching out. Unfortunately, we are out of stock for the rose quartz and amethyst PopGrips. Please subscribe to our mailing list so you are updated as soon as they are back in stock.

@PopSocketsEU you hardly have any gemstone pop sockets available. Only a choice of two. What happened to the rose quartz and amethyst ones?!

@UKSVacher @graeme_cobb 🤩 Looks amazing! Xx

@graeme_cobb There's a theme, here's the @PopSocketsEU on my phone.

This post is perhaps more relevant to Tesla owners, but also applies to EV owners. What additions have you made to your Tesla or EV to enhance it? I’ve added four buttons plus a phone mount behind of the steering wheel in my Tesla Model 3 (for Waze maps or as a dashboard).

@Chanzo82 Hi! Thanks for reaching out. Unfortunately, the item seems to be defective. Please open a ticket with us and send us the order number and the picture attached, we're happy to look into it.

@PopSocketsEU hi, my pop socket has snapped and left a bit behind in the base, any hack for getting the bit out so I can still use the base?

@goforsergei Hi! Thanks for reaching out. Please open a ticket with us here help.popsockets.co.uk/hc/en-gb/reque… and send us pictures/videos, as well as your order numbers or invoice screenshots (if ordered on Amazon or some other marketplace). We're happy to look into it! Xx

@jortlaban79 Dank u voor uw antwoord. Ons magazijn was de laatste 3 dagen van januari gesloten, dus de zendingen van die data zijn gisteren verzonden. Als u vragen heeft, kunt u mij dit laten weten.

@PopSocketsEU kunnen jullie aub iets meer duidelijkheid verschaffen over mijn bestelling. Na 4 werkdagen staat de order nog als "open" zonder enige update over enige levering. Graag antwoord

@jortlaban79 Hoi! Bedankt om ons te contacteren. Stuur ons gerust een DM met je ordernummer of open een ticket bij ons, we kijken er graag verder naar.

@Tichpzticoyxzho 🤩

@Hannah53526222 Hi Hannah! Thanks for reaching out. We're sorry to see this happened. Please open a ticket with us here: help.popsockets.co.uk/hc/en-gb/reque… and send us a picture as well as your order details, we'll be happy to follow up on this.

@irishfoxer Hi! Thanks for reaching out. I'm sorry to see this happened.  Please open a ticket with us and send the order details as well, we're happy to look into it :)

My popsocket broke 😭😭😭 #popsocket @PopSocketsEU

@j_e_n_williams Hi Jenny! Thanks for your question. Please open a ticket and send us the code you have as well as the error you are getting on your link and we will take a close look at it.

@PopSocketsEU hi, do you still do student discount as the link on your page is broken? Thanks!

@elaine0007 @PopSockets Hi Elaine, thanks for your question! You can find the PopBase for PopWallet here: popsockets.co.uk/en-gb/p/popwal… Please let me know if there's anything else I can help with! xx Zana

@PopSocketsEU @PopSockets do u sell spare sticky pads for the back of the phone case for the wallet to clip onto separately, I need to change case (new phone) but don’t want to lose use of wallet and pop socket? (In UK)

@Hairy_Godfather Hi! Thanks for reaching out, I'm happy to help. I'm sorry to hear this! Please open a ticket with us here: help.popsockets.co.uk/hc/en-gb/reque… and send us a picture, we're happy to look into it.

@PopSocketsEU followed all sort software online tutorials and advice and still absolutely destroyed the adhesive and my phone case trying to remove the base to put on a new phone. I dont know how you dare call them repositionable. 🤣

@aiyshab Hi! Thanks for reaching out. Please send us a DM or open a ticket with us so we can assist further. MagSafe Bases are available, so please send a screenshot of the error through a ticket or DM.

@PopSocketsEU Why can I not just buy a MagSafe base?

Magnetically snap all our MagSafe accessories, with drop protection up to 10 feet. Add a matching MagSafe grip for easier texting + holding. Our iPhone 15 MagSafe cases are out now. go.popsockets.eu/iphone15