Pornhub Help & Updates

@NewFrontiers365 @Pornhub Hi there! We're sending you a DM to assist you with your concern.

@Pornhub Why did PornHub cancel this video? Here is another clue (from PornHub) There is NO "non-consensual or incapacitation" in this video. So, what was the REAL reason? 🙄 Watch the WHOLE video here and KEEP GUESSING! I'll tell you soon

BANNED VIDEO 🚫 WATCH IT NOW 💥FREE 💥 Can you guess why @PornHub banned this video?

@EvanBaracuda @Pornhub Hi there! If you are having login issue, please reach out to our support staff at support@pornhub.com so we can help assist! You can also DM us for help!

@Pornhub what the actual fuck?! Never got around to searching on your site & my login is blocked for a hour?! 😡

@AhriSuuAndMax Hi there! We've replied to your DM to help escalate your support issue and get you help!

@PornhubHelp The technical staff isnt really doing it's job for some of us. Kinda tired of reporting been with this site for more than 3 years yet they dont value it.

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@Katception Thanks for the topic suggestion! We'll share that with our team! 🖤🧡

@PornhubHelp Now make one for blue sky. Or hire me to create one for you guys. Either way, someone needs to push blue sky on the community and NOT Twitter.

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@NG_is_lucifer6 Hi there! If you would like assistance with this issue, please don't hesitate to send us a DM and we'll look into your situation!

@PornhubHelp this email is from your official emails sent to models. If this is your position why are you banning creators for having old Videos that used to meet. your standard, now you change policy and accounts with old videos are banned without any warning or explanation

@king_povs Hello, we replied to your messages, please check your DMs

@PornhubHelp You are not responding to our messages

@SeikoOsabe @Pornhub Hey! We've replied to your dm :)

@Pornhub @PornhubHelp can someone talk with me? I need some help to try to fix my channel. Thank you

@cum_zone_ Hey there! We've responded to your DM to help!

@PornhubHelp Why aren't you responding

@Blasteruk_ @Pornhub Hi there. We've received your information via DM and have replied there. We definitely want to help you as best we can and will ensure that you get assistance that you need!

@PornhubHelp @Pornhub They always stuck and I always have to dm you to make it get through... Why? Why doesn't your Ai let me to upload without issues like other models do?

Every f- 3 months I experience same f- thing while uploading videos to my @Pornhub account... I forgot uploading videos without any stress... Your Ai has serious problems on review step of video upload and you ignore that @PornhubHelp

@PolyCouple21 @ChloeeMaeXOXO Hey there! We'll be happy to help look into this for you and assist where we can!

@ChloeeMaeXOXO @PornhubHelp PH took all my videos down and I don’t have the consent forms for those videos anymore. Super pissed I had 3k in profits gone.

Hey guys! I made a mistake. I got some clarification from @PornhubHelp that the policy doesn’t affect older content. They simply want more recent consent forms for NEW UPLOADS of older content. I’m leaving the original posts up but as of now my Pornhub account will be unchanged.

For what it's worth, you don't need to submit more recent documentation if you're tagging other verified Pornhub Models in your new content. We have a Collaborators tool that you can use to make this a lot easier. We'd be happy to guide you through it if you'd like to learn more.

@PornhubHelp I understand that, however, with this happening on your platform I feel others will follow as well making it not worth it to me to shoot new “collabs”. I appreciate your response

So they want us to chase down performers, many of whom won’t even be in the industry long term, every 2 years for paperwork? I’ve been on hiatus from “collabing” but this here pretty much solidifies the fact that outside of very select paid studio shoots I am now to be considered a solo performer cuz with the risk of safety, health, and these ever changing laws it ain’t worth it to me anymore

In those situations, a quick email to the support team explaining that there's no new forms because the content was filmed years ago will enable us to find an appropriate solution. Don't worry, we're very reasonable and flexible. We're really only asking for new forms if you're still working with that same co-performer and have a newer form available.

@LeyaFalcon Yes. The date on the paperwork can be any date. The "Pornhub Approval" is what expires after 2 years. For whatever unknown reason, you need to resubmit the paperwork every two years. But the date on signature can be from 2001 for all they care.

@ChloeeMaeXOXO Very happy we worked through it together! 🥰

Update! I got some clarification from Pornhub that the older content will not be affected. I’m leaving it up, but it seems there was just some confusion about the new policy.

Fuck it. Here’s the extended preview of my Reddit Gangbang Video, posted here for when the hub takes it down.

@ChloeeMaeXOXO Not a problem at all, Chloee! We're always here to help and if you have any additional questions don't hesitate to reach out to us via our support team or here in DM!

@PornhubHelp Ah, well I apologize. I seemed to have misunderstood the email. Thank you for the clarification!

@TheChadXXX @SoFloStuntCock @AlexJettXXX @Pornhub Hi there! If you'd like us to help you out and take a look at what may have happened, please don't hesitate to send us a DM here! 🖤🧡

@SoFloStuntCock @AlexJettXXX @Pornhub All of my old scenes seem to have disappeared from my account any way? Started from scratch again this week. Not sure where they went, but I certainly didn’t delete em

I feel like people are not understanding the new @Pornhub rules. Guys, you do NOT need to keep updating old releases. If you film with someone, have them do a new release. It's easy! There’s no need to recreate forms or track down old co-performers you no longer work with. Existing content will not be removed if a co-performer’s consent form expires. This update only applies to new uploads where a co-performer’s consent form has expired.

Hey Rico! We'd like to clarify that you do not need to reconnect with co-performers from years ago. This only affects new uploads so we can have a more recent consent form on file. If you don't have one because you haven't worked together since the original collab, just let us know. None of your existing content will be affected. If you have any questions or need help with the process, just DM us or reach out to support. We are here to make things as easy as possible!

Pornhub asking for release forms after they already have release forms is peak pain in the fucking ass. Sir that lady is married now with 4 kids she's not thinking about updating your form. Or worse even...sir she's been deceased 8 years now. I'm good on PH. No thanks. #smh