Potbelly Sandwich Works

@cmlind55 if you're unable reach them, please contact us at talktopotbelly.com so we can assist.

@Potbelly As I stated orignally. I really want nothing in return unless it's a refund. I have no interest in contacting another department for another gross sandwich.

@Potbelly I want nothing because I'll never be back. But if you can tell me this looks appealing or look like no Mayonnaise? I do beleive "The Wreck" is supposed to contain 4 meats. I did see a piece of roast beef on the sandwich. $13.99 for inedible = inexcusable. Just do better

@cmlind55 all refunds are processed at the shop level, so the best point of contact will be the store you ordered from. you can view the info for all of our shops here: potbelly.com/location-direc…

@HeatherPforr thanks so much for reaching out and we're very sorry to hear this! please contact us at talktopotbelly.com so our team can learn more and make this right for you.

@Potbelly I really wanted a sammie tonight, but there were NO SANDWICHES available on the menu... just everything else... #bummer

@seeeaid thanks so much for reaching out -- please contact us at talktopotbelly.com so we can learn more and make this right for you ASAP.

@Potbelly The salad I ordered for $11 didn’t even fill the base of the bowl

@Quiggles1974 if you're unable reach them for any reason, please contact us at talktopotbelly.com so our team can assist.

@Potbelly just got the most pathetic excuse for a sandwich from your downtown Boston shop. I'm too mad to even eat this crap. And of course my lunch break is almost over so there's no bringing it back. I WANT MY MONEY BACK

@Quiggles1974 thanks so much for reaching out -- all refunds are processed at the shop level, so the best point of contact will be the store you ordered from directly. you can view the information for all of our shops here: potbelly.com/location-direc…

@factzOYfeelingz we're incredibly sorry to hear this -- thank you so much for reaching out. our team would love to learn more details and make this right for you ASAP. please contact us at talktopotbelly.com so we can assist further.

@Potbelly your store at 2350 N Belt Line Rd, Irving, TX 75062 is absolutely filthy. Just to get an idea of what I’m talking about, go look at the napkin dispenser. That thing hasn’t been cleaned in years and is covered in filth (and is empty during lunch hours).

@simoncsaid so sorry to hear this! please contact us at talktopotbelly.com so we can make this right for you.

@Potbelly my sandwich is missing the bacon

@WriteOnMyWall so sorry to hear this! please contact us at talktopotbelly.com so our team can make this right for you ASAP.

@Potbelly sending me a sandwich I’m extremely allergic to just ruined my day

@LakieHaskins If you're unable reach them for any reason, please contact us at talktopotbelly.com so our team can assist.

@Potbelly Emailed ur customer service after ordering a Big Lucky7 on which the sandwich maker made it w/ 1/2 the meats on 1 end of the bread & the 2nd 1/2 on the other end, so that none of the meats was present on the entire sub. I’d like a refund. Need pics? I still have the sub

@LakieHaskins Hi there -- Thanks for reaching out! All refunds are processed at the shop level, so the best point of contact will be the store you ordered from directly. You can view the information for all of our shops here: potbelly.com/location-direc…

@doratx so sorry to see this! we'd love to learn more and make this right for you as promptly as possible. please contact us at talktopotbelly.com so our team can assist.

@KrajewskiMeg so sorry to hear your recent experience didn't meet expectations! our team would love to learn more and make this right for you. please contact us at talktopotbelly.com so we can assist.

@Potbelly Terrible sandwich. Don't go here. It's not worth the $

@MichaelLevySF hi there -- our team would love to learn more details and make this right for you. please contact us at talktopotbelly.com so we can assist further.

@Potbelly maybe you should hire competent staff at IAD who don't argue with customers, telling them their sandwich DOES NOT include hot peppers.

@dummmmmgirl noted ✍️ will be sure to share with our team! in the meantime, you view our full list of NYC locations here: potbelly.com/location-direc…

New York City needs more potbellys :( @Potbelly what can we do about this

@JimDavies88 So sorry to hear it wasn't what you were hoping for! We always welcome feedback and the chance to make things right at talktopotbelly.com.

Made an incredibly bold decision and ordered the @Potbelly Prime Rib Steak Sandwich. I had to know. It was awful. Maybe the worst sandwich I’ve ever had #Jim #sad

@BrittSoMuch appreciate the love 🫶 chicken pot pie soup truly is top tier!!!

...seriously, @Potbelly -you make our lives. 🥹🫶

Not the birthday I was hoping for a year ago but ABSOLUTELY the birthday I need today. (Please save your Lauryn Hill hate- it falls on deaf ears with this white gal enjoying her fave soup & fave movie! 🥹🥳😌)

@nekimeya Hi there -- Our team would love to help. Please reach out to us at talktopotbelly.com so we can assist further.

Does @Potbelly have customer support?

@rickymorgan31 appreciate the love 🫶

Just had supper @Potbelly Always so hot, fresh, and delicious. The chili Mac is the best. But the broccoli cheese soup could use more cheese said my friend.