Princess Cruises

Step aboard to simply relax as another perfect view unfolds in front of you. 😍 Sea days with Princess are the perfect mix of stunning views, top-notch dining, exclusive shows, and relaxation.

@RShaneWilliams We're excited to welcome you on board for an adventure to Alaska, Shane! 😊⚓

Embarking The Discovery Princess Ship with @abcrocker for an Alaskan Cruise @PrincessCruises 🚢

Straight out of a postcard. 📬 With more departure dates, more destinations, and more time in port, Princess helps you see more of Northern Europe. spr.ly/6010BEbOTE

@allsafe_news We're glad you were able to reach someone by phone, Russell, and are sorry the outcome wasn't what you were hoping for. We truly hope you have an amazing cruise and appreciate you taking the time to share an update.

@PrincessCruises It's OK, finally I had to telephone to get a response. The response was unable to change my flight that was pushed back to 5pm from Rome even though there is an earlier one at 11am. So after what I do hope is a lovely cruise we will send the whole day at the airport!

@PrincessCruises still waiting for a response to change flights to pick up a cruise. 3 emails to my contact not answered...

@Vikram_RPh We're sorry to hear about your experience, Vikram. Please send us a direct message with your booking number, and we will share this with our Property Claims team. You can also reach them directly by email to propertyclaims@princesscruises.com. Thank you.

@PrincessCruises Island Princess from June 24th mishandled my small backpack. I reported immediately on board. Nothing happened. They declined to ship to next port, last Hotel (princess owned). Still waiting for it to arrive at my home. Called 7 times already. No luck.

There’s more than one way to take in Alaska. 🌊🌲✈️ Whether it’s by sea, land, or air, Princess takes you into the heart of the Great Land. spr.ly/6016BEbOPr

@SpragueSkip13 Hi Skip. We have located your Captain Circle information and have updated your account. If you need further assistance, please send us a direct message. Thank you.

@PrincessCruises We just got off the Sky Princess, and we never got 2 cruises of a total of 28 days added to our sailing days. We were told on the ship their was an issue. Any idea when this issue will be resolved because this is happening to everyone who cruises on Princess

@SpragueSkip13 We're sorry to hear this, Skip. Please send us a direct message with your booking number for review. Thank you.

@trex9669co54788 Hello. You can reach out to our Casino team directly at casinosupport@princesscruises.com. Thank you.

@PrincessCruises is there princess casino support I can message directly on X to request casino comps based on my play with Princess?

The ultimate hack to hold onto summer's bright and carefree energy is to have a future cruise on your calendar. Booking ahead of the season means more choices and the best selection of rooms. Act now to turn your summer inspiration into reality. spr.ly/6016BEk2uI

@dmathe896 Hi Dean. We are sorry to hear this. Please send us a direct message with your booking details, so we can review and assist. Thank you.

@PrincessCruises Absolutely horrible Customerservice

Don't just take our word for it; witness how the scenery of Alaska is just as alive as the wildlife. 🐻🏔️ See it all up close when you sail with Princess. spr.ly/6014BEnVGu

@Jai2026edwards We have received your message and our Customer Solutions team will follow up with you directly. Thank you.

@PrincessCruises I have sent you a direct message

@PrincessCruises I was on Caribbean princess and on my last night there was a wrapping in my food 😡 I thought this was a luxury boat. I need something for this !

@tikimonkey71 Hi James. We apologize for your experience. Our Management team onboard will follow up with you directly. Thank you.

@PrincessCruises on the Ruby Princess booked a nice room with a view for a fun quiet vacation & it has been horrible since day one. construction non stop from 8am until 6pm every day so far. Was told there is nothing they can do and they stop during quiet times so deal with it.

Your morning coffee just found a better view. ☕🏔️ Wake up on your private balcony to the beauty of Alaska with Princess.

@mrskmwatkins Thank you, Karen. We have responded to your direct message.

@PrincessCruises Just sent you the information. Your 'Cruise Vacation Planner' called from Princess Cruises last week is the one who created this mess - this is unacceptable.

. @PrincessCruises - is it your normal procedure to proactively reach out to us to change a booking for a sale and then switch parents from a cabin attached to elementary age children to a DIFFERENT DECK? And now you’ve given the cabin attached to my children to a stranger?

@RishiZalani Hi Rishi. We are sorry about your experience, and we note that you disembarked from Grand Princess on July 4. Your comments have been shared with our Customer Solutions team, who will follow up with you directly. We appreciate your patience.

@PrincessCruises reported while on the port and princess staff decided to not care about health hazard but make sure they can sail away. No one even showed up to our tomorrow for 24 hrs to check

@RishiZalani Hi Rishi. We have shared your message with our management team who will follow up with you directly. Thank you.

@PrincessCruises this what princess provide as premium treatment in premium balcony. Sewage water leaking from the roof with no fix for 4 day in 7 day cruise.