Puffs

@JohnRhinesSTL We're so happy you and your nose have found comfort in our Ultra Soft tissues, John. Thanks so much for choosing Puffs. We hope you feel better soon. 💙 💜

Soft and strong @Puffs tissues are a must when your nose is running like a sieve. Thank you @ProcterGamble

@Sswirlss We'd hate to see you go. We also know an excess of lint can build up on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop. If you change your mind we'd love to learn more and to see how we make things right for you. 💙

@Puffs Nah I’m just going to spend my money somewhere else

Your tissues suck dick and nuts @Puffs

@whatevrrrrick We appreciate your feedback, and are letting our team know you'd like to see smaller tissues available! If you have any further questions, our inbox is always open.

@Puffs Hi, big fan of your puffs plus lotion facial tissue. May I suggest a half size tissue. We don’t always need a full size tissue. You can team up with Pentax, and their new half frame film camera. The ad can be shot at half circle in Portland.

@whimsicalbutts We're sorry your Puffs Plus Lotion doesn't feel as soft as you're used to & want to help. Please know, there are many quality checks in place to ensure only the best products reach you, so this isn't what we'd expect. So we can help further, please send us a DM.

@Crazymoments01 Can we talk about why @Puffs plus lotion are no longer soft? They feel cheap and scratchy now

Ain't no way, well deserved

@Erik_Kenison Happy to hear you dig our Olympics boxes, Erik. We're here for the all moments, especially the happy ones within the games! #PuffsKnowsNoses

The Olympics figure skating Kiss and Cry has the most appetizing looking @Puffs tissues

@TashiaDC We'll be sure to pass on how much you loved these Olympic boxes to our team, and that you'd love to have one of your own, Tashia! 💙 💚

@Puffs I want a giant box of Olympic Puffs Tissues like the #MilanoCortinaOlympic2026 athletes have access to while awaiting their scores!

@Jordan2bmine We've designed our boxes w/ all Puffs Pals & version info to be on the bottom of our boxes, Jordan, but we'll certainly let our team know that you'd like to see our Puffs Pal on the side or top of the box instead. We welcome any & all feedback. Please feel free to DM us anytime.

@Puffs 👀 #Marketing questions

@Faydren_77 We want to assure you that we have not changed the size of our tissues, & have multiple quality controls in place to make sure our best reaches you. We're sorry to see these small tissues snuck through, & we want to make this right. Pls send us a quick DM, so we can help further.

@Puffs what's this? 🤣🤣🤣 I got a 3 box pack and they all have "pieces" of tissues in with the normal ones. Is this a new cost saving tactic, or a one nostril tissue? 🤣🤣🤣

@Jayb716 We thank you for bringing this to our attention, Jay. We have multiple quality checks in place to ensure our tissues arrive in the best condition, including shutting down our manufacturing lines to remove excess lint that could drop onto products. Pls DM, so we can help further.

@Puffs we frequently purchase 12 pks of Puffs cubes from Sam’s Club. We love the tissues. The last 12 pack however had issues. There’s particles & small pieces of tissue that come out when we pull 1 from the box . It’s been on 3 of the boxes so far. Wanted to make y’all aware.

@ReZultsMassage Your loyalty means so much to us, Jordan. Our standard sized cube is still available without any size changes. You likely picked up our slightly larger mega cube version that carries more tissues per box. We'd be more than happy to help further, just send us a quick DM.

@Puffs Who asked for tissue boxes that don’t fit tissue holders? Because now my holder is useless and my loyalty is negotiable.

We can confirm, allergy season is still here

@JonRamzell Thanks for reaching out, Jon. There hasn't been any changes recently made, and we're sorry if you feel this has recently been the case. Feel free to reach out to us in a DM to share more and see how we can help!

@Puffs Soooo are you putting less tissues in the box now?

@bethejoy2 You're very welcome! We look forward to hearing from you soon! 💙

@Puffs Yes! Thank you!

@bethejoy2 We're sorry to see this. After the extensive quality tests that these sheets have gone through, this isn't something we'd expect to see. So our team can learn more and gather some product information, could you please DM us when you have a chance? We hope to hear from you soon.

@chervinian Standing up to sneezes, & nose blowing while helping comfort you & your nose is our goal. To ensure you receive our best, we have multiple strict quality controls in place, & no recent changes have been made to our tissues or structure. We'd love to help further, please DM us.

@Puffs the worse thing about tissues are when they tear while blowing your nose and all the mess gets all over you hands. YOURS HAVE BECOME THIN ENOUGH THAT THEY DO! You’re cutting quality and once we switch it’ll take us many months to give you try back again. So think about it

@SteveTay11484 Puffs need, indeed, Steve! Let's get this little one a tissue. We'd recommend our Ultra Soft for this little nose. spr.ly/6019CwaWh

@Puffs A nose in need!

@clamdip57 So sorry to hear this, Mary. We'll be happy to look into what might be going on. Would you mind the type of box you purchased with us in a DM? Let's see how we can help your nose-in-need!

@Puffs What is going on with folding about one fifth of the tissues in the bottom of the box? This is a pretty shoddy practice. We pay the same yet lose that amount of tissue. Did you really think we wouldn't notice?????

@WC2817060713535 We're very sorry to hear this, and hope that you're feeling well. Despite the many quality and safety checks we do, paper products like tissues can be porous and absorb odors around them. Your health means a lot to us, so please discontinue using these tissues and send us a DM.

@Puffs I purchased puffs plus lotion, and they smell like they’re scented. It’s very irritating and I’m curious how this happened. It smells like the scented toilet paper I’ve had the unfortunate experience of having to use once. I am allergic to fake, chemical smells.

@LearnToToad Thanks for taking the time to write, and we're sorry to hear this. We always want you to have the thickness and softness you need. Please share more with us in a DM. We're eager to learn more and see how we can further assist you!

Hey @Puffs your "extra soft" tissues are now horrible quality and it's like im blowing my nose with thin sandpaper. These are the worst tissues I've ever used. Thanks for the unbelievable quality loss. I won't be buying your garbage product again.

@LauraHRussell We'd love to see how we can help further, Laura. Could you please send us a quick DM?

@Puffs Glad to hear. It must have been a problem with CVS storing them near something scented.

Ordered some @Puffs tissue for delivery to my house from @Walmart yesterday. It was delivered by someone from a nearby store. Went to use them today and they smelled like perfume. They don't contain a fragrance so it was the person's car. My wife could have had an asthma attack.