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QBE

@QBE

At QBE we’re driven by our purpose of enabling a more resilient future. (ASX:QBE)

Sydney Katılım Ocak 2015
627 Takip Edilen5.7K Takipçiler
QBE
QBE@QBE·
@anupam_attrey @pulte Hey Anupam, thank you for reaching out to us. We're sorry to hear about the delay and the inconvenience caused. To assist you with your home insurance and refund request, could you please email us at enquiries@qbe.com, with your policy number and best contact details.  ^Shruti
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Anupam
Anupam@anupam_attrey·
Hey @QBE or @pulte what is the best way to reach out to you for home insurance , I tried your customer care number and waiting for last 45 min but no one able to talk to me, I need my refund as well have cancelled my policy last month but did not get my refund
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QBE
QBE@QBE·
@akhtherlawa Hey Akhther, we're sorry about the wait! We know your time is valuable and appreciate your patience. We’re working to improve response times. If you still need help, please DM us your details so we can assist right away. ^Shruti
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QBE
QBE@QBE·
@MODE_99 Hey Mohammed, thank you for reaching out to us. We recommend visiting our Contact Us page for the most up to date contact options. ^Shruti
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MOHAMMED
MOHAMMED@MODE_99·
@QBE Do you have a contact number in the Middle East?
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QBE
QBE@QBE·
Hello Chandan, thank you for bringing to our notice. We understand your frustration.  To address your concerns and assist you further, kindly DM us with your policy number and the best contact details. ^Shruti
Chandan kumar@chandantcs

@QBE , I did payment for renewal of my landlord policy and since then I have been receiving non stop sms. Looks like some sort of coding loop issue. Please resolve its killing me and my phone What a spam!

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QBE
QBE@QBE·
@tigerwoods1951 Hi there. We understand the importance of privacy and are exploring options to introduce a secure portal soon. Depending on your policy, other payment methods like PayPal or BPAY may be available. We're happy to check what's available for you. ^Taylan
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Tiger Woods D.Sc
Tiger Woods D.Sc@tigerwoods1951·
@QBE It is concerning that QBE does not offer a secure customer portal for updating personal information such as credit card details. Instead, customers are required to verbally disclose sensitive data to frontline representatives—a process that is inefficient and compromises privacy
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QBE
QBE@QBE·
@lane_alexis11 Hey Brenda, please feel free to send us a private message with more information if there's anything we can assist you with. ^Emele
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Alexis Lane
Alexis Lane@lane_alexis11·
@QBE Everything you deny is now my documentation.
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QBE
QBE@QBE·
@boards_john Hi John, we totally understand your frustration. We can review your renewal with you to make sure everything is up to date, and you are being charged correctly. Please send us your Third-Party policy details and best contact number via a private message and we'll be in touch. ^Em
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QBE
QBE@QBE·
@LairdMcBain Hi Laird, please know that premiums are reviewed annually and take various factors into account. We're more than happy to review your renewal premium in detail if you could reach out to us via direct message our team will assist you promptly. ^Narmada twitter.com/messages/compo…
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QBE
QBE@QBE·
@jherald Hey Justin, we understand your frustration with the price increase and are sorry to see you go. We appreciate your feedback and will take it into account as we improve. If you ever decide to return, we’ll be here to help. ^Shruti
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Justin Herald
Justin Herald@jherald·
@QBE It would really “help” if you didn’t put your prices up 155%. Just saying
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Justin Herald
Justin Herald@jherald·
@QBE a 155% increase on premium renewal with zero claims???? Seriously?? Bit rich when you read “QBE announced FY24 statutory net profit after tax of $1,779 million, which increased from $1,355 million in FY23.” Loyalty seems a thing of the past for your company!
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Reefbaby00🇵🇦
Reefbaby00🇵🇦@sweetcheeksreef·
@DRHorton @QBE @AlacrityAH I submitted my claim over a month ago and have been getting the run around for repairs. My neighbors homes are through outside home insurance. What is the issue?
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QBE
QBE@QBE·
@jherald Hey thanks for sharing your feedback, Justin. We understand how frustrating this must feel. If you have any questions or need assistance with anything, please don’t hesitate to reach out. We're here to help. ^Shruti
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Justin Herald
Justin Herald@jherald·
@QBE No point, you are claiming the whole “flood zone” BS even though it hasn’t flooded here in over 50 years (including the latest cyclone) and to flood the house, water would have to rise over 6 metres. Another way to inflate prices
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QBE
QBE@QBE·
@MrsNobody21 Hi MsNobody, we regret to hear about your experience. Kindly direct message us with your policy number and claim number, so we can escalate this matter to the appropriate team and assist you further. ^Narmada
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MsNobody
MsNobody@MrsNobody21·
@QBE wtf??? My son is trying g to find out what’s going with his motorbike which has been in your possession for 6 weeks with no updates. He’s paying for a hire bike. No return calls. Ombudsman complaint is coming #insurance #disgusting
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QBE
QBE@QBE·
@redopal12 @BlackCa31110899 Hi Red, the IT outage has been resolved. Please visit our website to proceed with green slips, or alternatively, contact us at 133723 for assistance Monday to Friday 8.00 am - 7.00 pm and Saturday 8.00 am - 1.30 pm AEST (Australian Eastern Standard Time) ^Narmada
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QBE
QBE@QBE·
@the_muggleborn @the_muggleborn Hello Sid, we're sorry to hear you are having trouble with sending us a direct message. You can call us on 133 723 Monday - Friday 8am to 7pm and Saturday 8am to 1:30pm (AEST) or email us with any enquiries you have on directcustomerservice@qbe.com. ^Andrea
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Sid
Sid@the_muggleborn·
@QBE @RQBEGI Hi, I am unable to send to a direct message. Can you please tell me another way to get in touch with you?
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Sid
Sid@the_muggleborn·
@QBE, your subsidiary @RQBEGI are thieves. They, along with their intermediaries, will continue to harass policy holders for additional documents and never reimburse claims. You should be ashamed of being related to such scanners.
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QBE
QBE@QBE·
@Kamal9387 Hi Kamal. We appologise for any delays. I would be happy to refer this to Raheja QBE for you. I have forwarded your enquiry through to them. Their contact details are 18001027723 customercare@rahejaqbe.com if you would like to reach out to them directly in the meantime. ^Qbe
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@Kamal9387·
@QBE No one contacted yet
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QBE
QBE@QBE·
@kathrynhorsman Hi Kathryn, if you would still like assistance, please send us a DM with your policy and best contact number or alternatively you can call us on 13 37 23. Our call centre operating hours are weekdays 8:00am to 7:00 pm and Sat: 8:00am to 1:30 pm. ^Emele
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Kathryn Horsman
Kathryn Horsman@kathrynhorsman·
@QBE I am an existing customer who can’t log in and your customer service phone number answers gives a little recording but then goes dead.
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