QuickBooks Australia

Did you hear that Intuit QuickBooks Australia ranked #1 in Canstar Blue’s 2022 Most Satisfied Customers Awards in the category of Small Business Accounting Software? Learn how we have achieved a five star rating on all drivers of customer satisfaction. intuit.me/3DEvmXs 🌟

@SimonRespl1899 Hi Simon, thank you for reaching out to us! For us to assist you in a secure environment, please contact our live support team by going to intuit.me/3ycOnN8 and then select the QuickBooks product you need help with. Our team will be glad to help you anytime. ^Aika

@QuickBooksAU Please email me and I will give you the relative informatioin resplendinosimon@gmail.com

Did you hear that Intuit QuickBooks Australia ranked #1 in Canstar Blue’s 2022 Most Satisfied Customers Awards in the category of Small Business Accounting Software? Learn how we have achieved a five star rating on all drivers of customer satisfaction. intuit.me/3DEvmXs 🌟

@SimonRespl1899 Thank you for reaching out to Intuit QuickBooks Online International. To begin and as part of our verification process, could we please provide the email address, and the Company ID associated to the account we’re working on? - Jey

@QuickBooksAU Did you not read my message? Please send me an email so I can have this issue resolved. I need to categorise my transactions so as to do my bas due in a week. My bank has not uploaded since December 3rd

@SimonRespl1899 Thank you for reaching out to Intuit QuickBooks Online International. Please connect with us via live chat support wo we will be able to assist you further. Direct line live chat AU: intuit.me/3ycOnN8 Live chat M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.

@QuickBooksAU I’m having a lot of issues getting through to you guys. I called. You can’t help self employed users over the phone and I’m stuck in an infinite loop of no help with the chat bot. One of my accounts has stopped uploading transactions from the 4th of December

@tim_wortlehock Hi Tim, thank you for reaching out to us. I'm sorry to hear that you're still having issues with your bank feed connection. For us to assist you best, kindly send us a direct message, with your email address and the name of the bank you're having issues with. Thank you. ^Aika

@QuickBooksAU The bank feed is still not fixed...48 days and counting. Not sure what the banking team are doing..?

Hey @QuickBooksAU why is it taking so long to restore the bank feeds with @AMP Bank..? It's been nearly 6 weeks now and still no resolution.

@tim_wortlehock I know that it's currently impacting your business, and we are really sorry for this, but our banking team is still working with AMP bank to make sure to fix the connection as soon as possible, and the Investigation team will be providing you email updates about this. ^Sheila

@QuickBooksAU Yes I keep being told this, but nearly 6 weeks..? I don't get the google reCAPTCHA when I log into @AMP Bank..?

@Ultra_Maths Hi @Ultra_Maths, we do apologize for the current issues on your account. The issue has been affecting a lot of customers. Our engineering team is now working on it. Please try again later. ^Sheila

@QuickBooksAU We cannot login to QuickBooks this morning any updates on when this issue will be rectified ? #QuickBooksSolutionProvider #quickbooks #down #intuit

@Lukesprewell Hi @Lukesprewell, we've received multiple reports from other customers where the QuickBooks log in page does not load. We are working with our team to help check what is causing the issue. Please send us a direct message with your email address and company name. ^Sheila

@QuickBooksAU is the a current blackout on mobile app ? Last night and this morning it won't load, I have current version. Any advice? TIA

@BecBertuna Apologies to hear the trouble encountered, Bec. For security purposes, I cannot ask for your details here. I recommend checking this link intuit.me/3bWmU7L to contact our Live Chat or Phone support. Or please try to send us a direct message in Facebook. ^Sheila

@QuickBooksAU Still no luck unfortunately

@QuickBooksAU I haven’t been able to log in online for two days now? Is this a wider issue or just me being unlucky?

@BecBertuna Hi Bec, I invited you to direct message. Can you try to send a new direct message to verify. ^Sheila twitter.com/messages/compo…

@QuickBooksAU Apparently I am unable to message you due to being “unverified”?

@jolero_ab HI Andrew, we're looking into your QBO account right now. We'll continue to communicate with you via email. ^Sheila

@jolero_ab Hi Andrew, we understand how frustrating this must be and we appreciate you reaching out. Your experience is important to us, and we would love the opportunity to take a look into this for you. Please reach out through a private message. ^Sheila

@jolero_ab I'm really sorry for the inconvenience you are having with right now, Andrew. Let me help you with your concern for today. Can you tell me more about what happened to your account? ^Marjohn

@jolero_ab We'd like to help in any way that we can and would like the opportunity to discuss this more. Feel free to send us a direct message with your full name, email address, and company name associated with the account so we can provide you with proper assistance. -Nona

@jolero_ab Thank you for reaching out to Intuit QuickBooks Online International. Can you please send us a direct message so we can check on your subscription and provide you with proper assistance? -Nona

@jolero_ab Hi Andrew, thank you for reaching out to us. This is not the kind of service we want you to have. For us to further assist you with accessing your QuickBooks account, please send us a direct message with your email address and business name associated with the file. ^Sheila

@orthopod2012 Hi Raj Esh, I understand your having fundamental issues with signing in to your QuickBooks Online account. For us to help you, kindly send us a direct message with your email address and company name. I'll be around to help you. Thanks. ^Sheila

@QuickBooksAU so after 2 months,I am still unable to use QuickBooks. Your team keeps saying because my Outlook is not updated but I don't use Outlook and I can still log in but NOT open my company profile because my account is turned off. #poorcustomerservice

@QuickBooksAU Case Number 15105785883. This has been going on for 2 weeks and now you say two more weeks "tentatively"? I have staff to pay, banks to reconcile and you are tentative? This is unacceptable.

@orthopod2012 My apologies if we need to repeat verification process every time you reached out to us. We just want to make sure we are talking to the rightful owner of the account. Please send us a direct message of the information once you have them ready so we can check on your issue. -Nona

@QuickBooksAU I have gone through 5 weeks of similar time wasting tactics. Don't bother.

@orthopod2012 Hi there, I understand you have previous messages sent however, I still need to verify the information above to make sure we are looking at the right account.

@QuickBooksAU Really? The case number and the emails going back and forth for the last 30 days are not enough?