Customer Response Hub

@lahlah1964 Share your issue via direct message DM for further assistance

@lahlah1964 Hi,there.@lahlah1964 _Hello Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@chloewildee Hi,there.@chloewildee _Hello Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Debenhams escalated an issue multiple times to receive an AI saying the same thing day in, day out. Can’t even make a complaint without AI. No customer service at all!

@lozzalini10 Hi,there.@lozzalini10 We apologies for the inconveniences caused by our team. Kindly follow back and share your reachable phone number linked to your WhatsApp account to assist you better.Thank you

@MeganOquigley @OfficialPLT I’m having the same problem. I tried contacting them they just told me to clear the cookies and try again! The Debenhams website isn’t recognising my order number. Nightmare!

@OfficialPLT why is your returns portal not working! Taking me to Debenhams

@marvinduke13 Hi,there.@marvinduke13 We apologies for the inconveniences caused by our team. Kindly follow back and share your reachable phone number linked to your WhatsApp account to assist you better.Thank you

@Debenhams we will never ever buy another thing from Debenhams again. Bought an item and it’s faulty after 1 week …had to pay to send it back cheeky cunts …. £30 it’s cost us … hope you go out of business and..oh and keep your replacement paid by credit card so got money back

@Cheryl666 Hi,there.@Cheryl666 We apologies for the inconveniences caused by our team. Kindly follow back and share your reachable phone number linked to your WhatsApp account to assist you better.Thank you

@Debenhams Just tried to use this gift card that I received today 3rd March 26 after filling in a survey only to check that it expired 28 February 26. Hoe can I receive it after the expiration date

@sheffield_clare Hi,there.@sheffield_clare We apologies for the inconveniences caused by our team. Kindly follow back and share your reachable phone number linked to your WhatsApp account to assist you better.Thank you

@Debenhams your customer service is shocking months have gone by and you owe me a substantial refund your 3rd party supplier is unresponsive. 24 hours to respond or going to Trading Standards

@Chaz646842Chaz Hi,there.@Chaz646842Chaz We apologies for the inconveniences caused by our team. Kindly follow back and share your reachable phone number linked to your WhatsApp account to assist you better.Thank you

@sheffield_clare @Debenhams Please let me know if they refund you, I have been chasing for weeks now too, disgusting