R4V

@TideBusiness What are Tideans? who came up with that 🤣🤣 of course you don't know, your just the marketing team, will make sure nobody falls victim to your bank again. Endless tweets from disgruntled customers and registered offices that house only the marketing staff #accountability

@R4VUK Thank you for reaching out again, R4V. We're not sure what you mean by illegal, and there are some aspects of our obligations that wouldn't be handled by tideans in Member Support. Naturally, we can't offer context about such internal communication over public channels.

@TideBusiness absolutely the most unprofessional bank. Account still paused, no access to my business funds. The same generic responses since Friday 17th, a fraudulent operation you are running. How the @TheFCA has allowed you to operate is a mystery.

@TideBusiness so you have finally unpaused my account, good riddance I won't ever be banking with you again, what a journey!! Only because I got @resolvercouk and the newspapers involved did you change your tone. How dare you pause accounts and leave businesses vulnerable.

@TideBusiness No thanks, I would rather have my tweets displayed on your public profile, so the whole world can see the unethical and irregular practise your bank carry out. Pausing accounts and leading your customer to self harm and mental health issues, I've spoke to many of your customers.

@R4VUK Hello, there. Thank you for contacting us. We are sorry to see that you are unhappy with our services. If you have any further questions or want to give as any additional feedback on your situation, please feel free to send us a direct message. Thank you for your understanding.

@juliencallede @TideBusiness 100% agree, this is unprofessional and unethical. I went to there registered address in London today and its just a dummy address, the front desk told me they've had many people come with the same problem only to be turned away

@TideBusiness You have my details already. I’m in touch both on the app and via email. No notice. No warning. No explanation. A terrible lack of professionalism. No business can rely on your bank to run.

@juliencallede @TideBusiness Yes likewise I was trying to pay for a product using my business card and they deducted on two occassions duplicate transaction amounts and the since Friday no warning and similar emails as yourself. They need to be put on notice this is illegal.

@R4VUK @TideBusiness Then let’s do so. No warning. No emails answers. Just auto answer template. This was triggered when I tried to pay a supplier on their Revolut account. Coincidence? 🤨👎🏼👎🏼👎🏼

@TideBusiness Yes you have but you are saying the same thing your support is saying through the app which unfortunately is not a satisfactory response. Right before Christmas you have done this and I've contacted my solicitors to commence legal action if my account is not unpaused today.

@R4VUK Thank you for reaching out to us. We have contacted you via DM to assist you further.

@TideBusiness have paused my account on Friday 17th 2021, sent many emails and messages through app to access to my account. I am a verified small business and no other bank does this. Tide are holding my funds without valid reason, I have no access before Christmas to my money.

@Lobalt3 @TideBusiness Wow I've got the same problem I've had my account paused since last week for no reason and they won't get back to me answer or even call back. I am a small verified business and om stuck before Christmas with no funds.

@TideBusiness What a disaster! A bank that pauses acs without ANY communication, support that NEVER reply and money that is now as good as stolen right b4 xmas. Disgraceful!