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Royal Bank

@RBS_Help

Tomorrow begins today. Proud Partner of Team GB & ParalympicsGB. 🏅Stay safe – don't post personal details and follow our house rules and privacy at:

Katılım Nisan 2011
3.8K Takip Edilen33.5K Takipçiler
mary queen of thots🍉
mary queen of thots🍉@txbamxnmicxh_s·
Got scammed and now I have to wait for the bank to refund my money through a dispute and I just want to DIE
mary queen of thots🍉 tweet media
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Royal Bank
Royal Bank@RBS_Help·
@MhMyxacc444 I understand, for us to assist you further can you please send us a DM with the information asked for previously.😊 - tony
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MH
MH@MhMyxacc444·
@RBS_Help And then wait 3 hours and not get an answer like last time. You’ve just sent another message saying another change made and it wasn’t me either.
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MH
MH@MhMyxacc444·
Someone’s been editing my dress details on my bank account. Wasn’t me and I can’t correct it without registering for biometrics. Well played clowns 🤡 @RBS_Help
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Royal Bank
Royal Bank@RBS_Help·
@DianeStallwood Hi there Diane. If you could pop us through a DM with your full name, sort code and post code we can check this out. I want to set the expectation that we don't usually deal with instalment plans here but we will happily take a look ~ Nicole twitter.com/messages/compo…
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Diane Stallwood 🏳️‍⚧️🏳️‍🌈
@RBS_Help , despite phone calls to your credit card operation, the instalment team chose to ignore a request to sort out the amount owning. It’s wrong on my mobile app. Hopefully the statement on the 17th will sort this out?
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Royal Bank
Royal Bank@RBS_Help·
@Izzaliz Hi there Isabel. I completely understand your concern. Please could you pop us through a DM with your full name, sort code and post code and we can check this out? ~ Nicole twitter.com/messages/compo…
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Isabel Osei
Isabel Osei@Izzaliz·
@RBS_Help hello. My card keeps being declined online. There’s money in the account and my card isn’t frozen - I’ve been using Apple Pay fine. I’ve tried to re register for online banking because it’s not recognising my login details but it’s telling me my details are wrong 🤔
Isabel Osei tweet media
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Tim Daintree
Tim Daintree@timtjd·
@RBS_Help Your OpenBanking services seem to be having problems. I've been trying to link a third party and it just hangs. Managing connections in the app doesn't work either....also sucks there is no way in the app to report this.
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Royal Bank
Royal Bank@RBS_Help·
@MhMyxacc444 I've responded to your DM. I realise that's how you feel, and I'm sorry to hear that. Fiona
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MH@MhMyxacc444·
Bless! The illiterate @RBS_Help can’t answer a simple question but they’ve learned how to copy paste the same lame shit time and time again
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Royal Bank
Royal Bank@RBS_Help·
@MhMyxacc444 Thanks for your patience, if you have followed the steps provided someone will be with you shortly and we can this resolved for you 😊 - Hannah
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MH@MhMyxacc444·
@RBS_Help Yeah and still not speaking to anyone. Friday evening 10 days after last card expired. No access to cash. Fab!
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MH@MhMyxacc444·
@RBS_Help why can’t you answer a simple question like had a replacement card been sent. 2 weeks with no card and being fobbed off on the app by the chat team. Can’t access my money or pay for things
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Royal Bank
Royal Bank@RBS_Help·
@MhMyxacc444 I have just responded to your DM. Just to clarify, we've invited you to chat with the Social Media team via the app so we can discuss your account and help you with your query 😊 - Hannah
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MH
MH@MhMyxacc444·
@RBS_Help Exactly as expected. Sent back to Cora the char bot and the incompetent staff on chat. After more than a week chasing this one says oh so you want to know if a new card was sent 🤡🤡🤡
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MH@MhMyxacc444·
@RBS_Help And are you going to do anything or just send me back to bloody Cora
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Royal Bank
Royal Bank@RBS_Help·
@Pkainth Morning 👋 Thanks for sharing this! I'll make sure the folks in branch get to see this! - John 💜
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iconic p
iconic p@Pkainth·
@RBS_Help excellent service from the staff in the glasgow centre branch today 👏
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Captain James T MuMu
Captain James T MuMu@jimmymumu·
@RBS_Help Just had an upgrade of the App, but i can no longer find my debit card details. Any idea where i can find them? please I have asked Cora, but there was a comprehension problem
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Royal Bank
Royal Bank@RBS_Help·
@jimmymumu To view your card details, follow these simple steps: Log in to the mobile app. Select the account linked to your card. Click on ‘Manage cards’. Tap on ‘See details’. Give that a go too, if it still doesn't work please send us a DM.😊 - Tony
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Royal Bank
Royal Bank@RBS_Help·
@poohbearbrown Thank you so much Andrea, I have responded to your DM 😊 - Hannah
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Andrea Brown
Andrea Brown@poohbearbrown·
@RBS_Help Been a customer for over 30 years just tried to pay my euros back in to my account and was told they wouldn't accept 2 €50 notes as they had slight tears in them! Never had an issue in all the years I've been doing this! Left feeling very disappointed!
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Royal Bank
Royal Bank@RBS_Help·
@wvrlfc_tez Hi Tez 👋 I'm following up with you after our chat above. Do you need any further support with this? If I can help with anything else please do let me know. - John
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Tez Donegan
Tez Donegan@wvrlfc_tez·
@NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said
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Royal Bank
Royal Bank@RBS_Help·
@wvrlfc_tez Morning Tez - hope your day’s going well so far! I’ll check a few things for you now. Feel free to drop me a DM whenever you’ve got a moment to continue the conversation. - Nick 😊 twitter.com/messages/compo…
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Royal Bank
Royal Bank@RBS_Help·
@shevaun_23 Hello Shevaun! Hope you are having a lovely day! You can pop in your sort code to our handy branch locator and it will provide your branch address. Just click this link and it will bring your straight to it: 🔗rbs.co.uk/search-results… ~Debbie
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Shevaun Taylor
Shevaun Taylor@shevaun_23·
@RBS_Help I have to complete a form with my branch address on. My local branch has closed. What address should I be using?
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