REI

Our holiday gift center is here! Get gear and apparel for your loved ones for all their adventures to come—even if they involve chasing squirrels.

Hey Eddie, Thanks for reaching out! Our Customer Support team is happy to assist. The following is a link with resources to help. When you scroll to the bottom of this link you'll also find contact information to reach our team directly via chat, email, or phone: bit.ly/3iJFMNk

This is not what we hoped to read, but we appreciate you sharing. If you'd like to tell us more details about your experience (like the date & time of your visit) we'd like to hear it. Please reach out via chat, or email using the information at the bottom of this link: bit.ly/3iJFMNk

@REI you need a numbers system in shoes at Bellevue. No help

@GilmoreRandal This is not what we hoped to read, but we appreciate you sharing your thoughts. If you'd like to tell us more about your experience, we'd like to hear it. Please reach out via chat, or email using the information at the bottom of this link: bit.ly/3iJFMNk

@REI Just returned to REI for the third time. I became a member on the first visit and was given a $30 card as a reward. However, REI took it back because my third visit wasn’t within 30 days…so much for goodwill toward a newer customer and for inspiring customer loyalty.

@jknoggle Hi, Julie. You can find our promotions here: rei.com/promotions/cou…

@rei are there any coupon code promotions running? couponfollow.com/site/rei.com via @couponfollow

@runningdmc Hope you find something you love! 💚

@REI sale today. My favorite! You know what that means? I hunt down something cool and outdoorsy to buy with the 20% member coupon and the 20% outlet coupon. And if there's ever a time I don't need something big--I still get a new pair of socks.

Got it, thanks for reaching out! If you continue to have issues, definitely reach out to our customer care team, they are ready to help 🙂 When you scroll to the bottom of this link you'll also find contact information to reach them directly via chat, email, or phone: bit.ly/3iJFMNk

@REI @nalgene Okay thank you goats. I just bought it a few weeks ago 😳

@nalgene @REI my bottle broke 😞 I was really a fan also but then boom.

@officalmanuelg @nalgene Hey Manuel! Your Nalgene bottle may be covered by warranty! We recommend going to their website to see if eligible: nalgene.com/warranty/

@nalgene @REI I dropped my water bottle and it broke 😫

@emansouri This is not what we hoped to read, but we appreciate you sharing your thoughts. If you'd like to tell us more about your experience, we'd like to hear it. Please reach out via chat, or email using the information at the bottom of this link: bit.ly/3iJFMNk

@rdsanchezjr Love to our Anchorage store 💚

In the 7 years I lived in #Anchorage #Alaska, @REI was my favorite store, and the sales were unbeatable!

@REPhillips63 Hi Bob. We offer many options up to size 3X like our Trailmade Pull-On Pants bit.ly/4feMgyu and our 5XL REI Co-op Logo Crew sweatshirt: bit.ly/4uzZE4K

So, I received an email from @REI with this picture. They sell absolutely nothing in their clothing department that would fit this person. Fake inclusiveness.

@j_ustinb710 This is not what we hoped to read, but we appreciate you letting us know. We'd like to get to the bottom of this and make it right, so if you haven't already, please reach out to the store's manager and share your experiences: rei.com/stores/map

@REI yooo I keep bringing my bike in for tune ups and my back tire is never holding air, the dudes who work the bike section are not the best fr bouta take my bike to a local shop

@MtRainierWatch We absolutely love them! 💚

So stoked to announce one of my favorite outdoor retailers is carrying our National Park Pass Card Sleeves at many locations in WA, OR, and MN! Thanks @rei for supporting our tiny family run small businesses and helping us protect our parks! #ProtectOurParks 🏔️

@Heather1132835 @couponfollow Hi there! Check out all of our current deals on our website: rei.com/promotions/cou…

@rei do you have any coupons? Thx! couponfollow.com/site/rei.com via @couponfollow

@tweetwithkelton Thank you for sharing!! Our team takes pride in what they do 💚

Hey @REI had a great experience with Kwang working on my bike at your Manhattan Beach location. Bro is has a lot of experience

Oh no! That's not what we like to hear. Our Customer Support team is here to assist. The following is a link with resources to help. When you scroll to the bottom of this link you'll also find contact information to reach our team directly via chat, email, or phone: bit.ly/3iJFMNk

@fannerj We're glad we could help you brace the elements. 💪

Note to say reveille reveille from Atlanta Metro area, 39 degrees🥶. @REI putting the gear to use. Can't see the 🌔 but it sees me. Heard this & thought it was for ALL. Have a good day youtu.be/PZ8Anq5IBEg 🟫🧠✌️🥠

@Watthehecky This is not what we hoped to read, but we appreciate you sharing your thoughts. If you'd like to tell us more about your experience, we'd like to hear it. Please reach out via chat, or email using the information at the bottom of this link: bit.ly/3iJFMNk

@REI if you want people to be more inclined to sign-up for your co-op membership program, you should inform your employees to lose their attitude when a customer politely declines.

@Ozcrods Necessity is the mother of invention 🙏

@REI thoughts?

@SteelArmature That's not good. We'll flag to our team but in the mean time, the following is a link with resources to help. When you scroll to the bottom of this link you'll also find contact information to reach our team directly via chat, email, or phone: bit.ly/3iJFMNk

@REI your website won’t let me login or buy anything!!!!!!!!!!!!