Ritual

Today is a huge day — that’s because today we officially launch Ritual nationally in select @WholeFoods Market stores. 🥳 Come find us IRL on your next visit!

@Cole_Winning address and shipping address so we can take a closer look 💛 3/3

@Cole_Winning cart, and at checkout, you’re asked to confirm that you’re signing up for a subscription before completing your purchase. This step is included to help ensure everything is transparent before an order is placed. If you’re open to it, please send us a DM with your email 2/3

Shame on @ritual for charging me for a subscription and not allowing me to cancel! Enemy for life!

@Cole_Winning delivery date, or cancel anytime through your Account Page. If you’d like, feel free to DM us your email and shipping address, and we’ll take a closer look for you right away! 💛 2/2

@Cole_Winning Hi there! We’re happy to help! When you place an order on our website, it begins as a monthly subscription, as we don’t currently offer one-time purchases. Your subscription will automatically renew each month, but you’re always in control—you can pause, skip, adjust your 1/2

@mandmautova Hi there! We’re really sorry to hear this and would love to help make it right. Please reach out to us at my@ritual.com, and our team will look into this right away. 💛

@ritual @WholeFoods they send a product that's about to expire in few weeks , probably before you finish the supply and if you order throw their website , you might get wrong product and the tricky part that they lock you in subscription .Their bottles have bad pills and no refund policy or return

Today is a huge day — that’s because today we officially launch Ritual nationally in select @WholeFoods Market stores. 🥳 Come find us IRL on your next visit!

@xjonathanvargas Thank you for letting us know, and we are so sorry about this! This is a web error that we're working on. Thanks again for bringing it to our attention. Please let us know if we can help with anything else 💛

@ritual got this email

@Tomathan9 Hi there - thank you for bringing this to our attention. If you haven't already, please email our support team at my@ritual.com so that they can conduct a proper follow-up.

@ritual Hi. I got a capsule from u guys a while ago that had a very hard & sharp barb on it, & I just wanted to let u know that that can happen. It’s the only time I’ve seen something like that, but it could potentially cut someone’s throat as they swallowed, jsyk.

@safaveli Hi there! Our team replied to you over Instagram DM. If you’re not seeing it in your inbox, it may be sitting in your Message Requests. Feel free to check there, and we’re here if you need anything else!

@ritual I’ve done both is this going to take another 6 hours!?

@safaveli Hi there - we’re so sorry to hear this! Please send us a DM so we can take a closer look at your order and help get everything sorted out right away. We’re here for you and want to make this right.💛

@juliemarie2481 that’s easier 💛 2/2

@juliemarie2481 Hi there! Thanks so much for reaching out — and we’re so sorry for the delay in getting back to you! We’d be happy to take a closer look into this for you. Could you please DM us to confirm your email address and shipping address? You’re also welcome to DM us on Instagram if 1/2

@ritual I’ve been trying to provide my best friend a referral code since yesterday afternoon and when I reached out via email all I was told that the code she used expired in July. Why would my referral code be expired? Can you please help me? It took so long to get an email back

@trublonde130 noticeable difference is due to the oil blend seeping into the inner cap, leading to a "darkening effect" when the oil blend comes into contact with the powder ingredients of the inner cap 💛 2/2

@trublonde130 Thanks so much for checking in! If the dry ingredients of the nested capsule are exposed to the oil blend, you may notice that they turn darker in color. This does not mean they have gone bad, nor should it affect the quality, safety, or delivery of the multivitamin! The 1/2

@ritual just yesterday (9/4/25) I purchased the Synbiotic+ from Target. One of the capsules appears damaged while the rest seem to be perfectly intact. Just want to make sure before consuming there isn’t an issue. The box and the seal weren’t damaged or tampered with.

@wintermoot bottle's headspace but does not affect the efficacy or integrity of the capsules themselves. Please let us know if you have any other questions! 3/3

@wintermoot taste), however you can remove the ScentCert tab if you prefer! ScentCerts are made with a proprietary blend of flavors (like the mint and citrus that we use in our multi’s) and polymers which are designed for stability. The flavor in the tab slowly releases aromas into the 2/3

@wintermoot Hi there! Thanks for reaching out. The plastic tab inserts inside the vitamin bottles are called ScentCerts tabs and are made with all-natural aromatic flavors encapsulated in an FDA-compliant food-grade polymer. We include them to help with the sensory experience (smell and 1/3

@JoeGeeky Hi there! We’re so sorry for the frustration — We’ve just DM’d you with more details and are happy to help sort this out 💛

@ritual why can’t customers edit their bundles. My account is a mess. Runs on multiple schedules and requires different payment methods. Never in my life have I seen a shopping experience that seems to discourage purchasing and favors you just cancelling an entire set. Crazy!

@DB_Apologetics Hi there! Thanks for reaching out. We've just sent you a DM to further help💛

@ritual can you please message me, you keep sending my wife’s shipment to the wrong place.