Raghu Raghvendra

@bewakoof If everything was packed and dispatched correctly from your end, then how did I receive damaged packaging and incorrect items? This explanation doesn’t make sense. The issue clearly exists at some point in your process or delivery. Please take responsibility and resolve this.

@Raghugarr As informed earlier, all three orders were packed and dispatched separately with different tracking IDs, and after a thorough investigation no discrepancy was found from our end, hence we will not be able to take this further. We appreciate your patience. (2/2)

Hello @bewakoof I received a wrong order (hoodie + 2 trousers). The package was also damaged, I’m concerned it may have been tampered with. This is very disappointing. Please arrange a return/refund ASAP.

@bewakoof This response is not acceptable. I received the package in damaged condition along with incorrect items. If everything was properly packed and dispatched, how did it arrive tampered/damaged? Please investigate this properly and arrange a return/refund.

@Raghugarr However, as per our internal checks, all the orders were packed and dispatched separately with different tracking IDs without any discrepancy found, hence we will not be able to take this forward. We appreciate your understanding. (2/2)

@bewakoof Please check and arrange return for all 3 orders and process the refund at the earliest.

@Raghugarr We appreciate your patience and understanding. (3/3)

@bewakoof Apologies for the late reply had a family emergency due to a car accident. I received incorrect items instead of my hoodie and 2 trousers, and the packaging was damaged as well. Please initiate return/refund at the earliest. Hoodie ID: 72352875, Trouser IDs: 72346124, 72346130.

@Raghugarr Please share your Order ID or Ticket ID with us so we can check this on priority and arrange the return/refund for you at the earliest. We appreciate your patience. (2/2)