@raileasy

Cheap fares spotted. The Rail Sale has dropped and the best prices always go first. If you’re travelling soon, don’t hang about. Book here: raileasy.co.uk/?aff=gbrs #TrainTravel #RailSale #UKTrips

@RailRetailers Thanks for having me IRR, it was a pleasure to sit down with you and talk all things Raileasy :-)

In the Spotlight: A Conversation with @raileasy's Director 💡 📅 This month, we sat down with Joe Sikking, Director at Raileasy, to ask the big question: is rail travel really that easy? From growing up in the business to helping pioneer split ticketing, Joe has seen the industry evolve from every angle. He shares how Raileasy grew from a small independent retailer into a major rail-tech innovator. 🔗Read all about it here: independentrailretailers.co.uk/in-the-spotlig…

@RagingAnecdotes Hi there. Thanks for getting in touch. Could you email us on customer.support@raileasy.co.uk with your booking reference, please? We'll be in a better position to assist you further from there.

Hello @raileasy...........when you sell those split tickets, yr algorithm doesn't allow enough time to get from one end of a station to the other with a suitcase. Yr nerds may be able to do that in 5mins, ordinary folk , not so much. Missed a connection yesterday. Thanks.

A smarter, more open and consumer-first approach to data access could unlock £500m in revenue for the rail industry argues @raileasy CEO George Sikking, who says third-party ticket retailers need full access to an Availability Distribution Service railwaygazette.com/uk/viewpoint-l…

Most people don’t abandon rail because of price — they walk away because they can’t see their options. And it’s costing the industry £500M a year. At @Raileasy, we’re working with @RailRetailers to unlock better real-time fare visibility, not subsidies. #RailRevenue #FairerFares

@MagsonRachael Hi there. I'm sorry to learn of the issues you've had with printing your tickets. I see that you emailed us regarding this issue, and I note that the tickets were printed at Birmingham New Street on the day of travel. Please get in touch again if you have any further queries.

@raileasy I have tired to print tickets for Sunday travel from 2 stations but not working / unable to print. Both unmanned. Can you email them to me ? 🙏

@RailRetailers @AJCSmith101 Well done to Anthony and the IRR team, a great informative piece.

This week, @AJCSmith101, Chair of the Independent Rail Retailers, shared his thoughts for the future of rail: a sector driven by innovation, competition, growth, and cost control, all while improving the passenger experience—using private sector investment🚆 Find out more here👇

@railandroad We think there is greater consumer harm in not being advised on train operator sites there could be cheaper split ticketing prices that won't be displayed.

We've secured improvements to the way several third party retailers display their fees when selling #rail tickets 🎟️ Most are already more up front with their fees - some will make more updates in the coming months. We'll hold them to account ⬇ orr.gov.uk/search-news/re…

@haylzrc Hi, Hayley. Thanks for getting in touch. I'm sorry to hear about this. Could you email us on customer.support@raileasy.co.uk, please? We'll then be able to take a further look into the issue.

The Great British Rail Sale returns on Tuesday! Booking Period: 23rd - 29th Jan 2024 Travel Dates: 30th Jan - 15th Mar 2024 Advance Booking: Rail Sale tickets must be booked at least 7 days in advance, book early for the best deals. Selected Routes Only! Good Luck!

@JSN_LW Hi there. We're sorry to hear of this. Could you email us on customer.support@raileasy.co.uk with the details of the search so we can investigate the issue, please? ~ Jon

Highly annoying when you find a fare on @raileasy then go to book it a few minutes later and the £ is tripled 🤨

@PlanetGregMusic Could you DM us with your booking reference/ email address or surname please so that we can take a look?

@Shep00A9 travel arrangements. Could you please take a look and get back to me? - Pam 2/2

@raileasy Ref 88C4GGT2. We are heading home as the remainder of our journey to PIT & back to EDI was cancelled AFTER we printed tickets & began traveling. I checked b4 before we left and it looked fine but obviously something changed & we received no notification. Please resolve.

@Shep00A9 Hi Stacey, I'm terribly sorry to hear your inbound journey on Sunday. Unfortunately, we currently do not have an email alert system in place. This is why we always recommend customers to check before travelling. I have sent you an email to inquire about your alternate 1/2

@PlanetGregMusic Can you email customer.support@raileasy.co.uk with more details and we will look into it asap.

@ka_sheridan Hi Kathleen, thank you your message. I can see that we have responded to your email.

@mmaryjjaneaa Hi there, I am sorry to see this. I have located your email and we have responded, if you require any further assistance, please just respond to the email.

@raileasy can someone urgently contact me about tickets which are locked and unable to print out. I need to travel tomorrow morning. Ticket ref RNN767XC

@pledge_ball @BBCSport @RSKGroup Congratulations, we at Raileasy hope you go on and win it :-)

Thrilled to be nominated for the Green @BBCSport Grassroots Org of the Year alongside other inspirational groups prioritizing sport + the environment. Grateful for amazing partners who help us #ProtectWhereWePlay everyday. 🌍⚽️🎾🏉 Special thanks to our lead partner @RSKGroup.

@reedefox Hi there. I see that you've emailed us regarding this query, and we've responded to you there.

@Lauren13Baker Hi Lauren, thanks for reaching out. I have just replied to your DM.

@raileasy Hello there, I have just booked some tickets with Raileasy but did not screenshot the booking reference and have not received the booking confirmation/tickets. Please could you review my DM with my personal details. Thanks