Randeep Saharan

@Fidomobile Account Number: 505625497 Can you check the past reference numbers and call me back. @Fidomobile Thank you.

@RandeepS21716 We've moved to a callback system, so you don't have to wait on hold. Please book your callback at rogers.com/support?ucx=so… so a Care specialist can help address your concerns. Thank you for understanding! 2/2 -Moin

VERY BAD EXPERIENCE with @Fidomobile , I tried to raise my Concern regarding bill dispute from past 2 months, I was promised that i will not be charged if I cancelled my account with in given time period, Not able to schedule a call for customer serivce. NEVER USE FIDO in future

@Fidomobile I have tried that too, they are saying that I am not registered and your Fido customer autovoice said they have troble to schedule my call back, Trying to fix my issue from past 3 months. @Fidomobile

@Fidomobile Cx service promised me if I cancelled my plan with in given time, fido will not bill me, but I am billed. Not able to arrange a call back, please view past notes acc no - 505625497, please listen the call recording @Fidomobile

@RandeepS21716 Hi Randeep! I am sorry to hear you're having such difficulties getting a billing dispute resolved. What exactly is happening when you attempt to schedule a callback? Is our website giving you an error? -Corey