Realistic89

@NandosUK Any update here?

@RealisticView89 Hey, do you have a ref number?

@NandosUK I had an issue with a large food order for collection with missing items. The store told me email customer service to get refund for missing items. It's been a week and a half and I have had no response. Can you please help?

@NandosUK Yes it is 3000874

@com_lastminute This has now been resolved. You work quick

@lastminute_com I am unable to check into my flight because I am waiting for you to take payment. I am unable to pay by phone or online and you guys are not taking the payment. No one is able to help or can put me in touch with the payments team!

@UberUKsupport So I ordered food from McDonald's. None of the food arrived but only the drinks. Called the delivery driver and he said he checked with them 3 times that the order was right so he couldn't help. Now all I have is the drinks and no food and been told by support no refund

@RealisticView89 Hi Himesh, to be able to follow up on your request via DMs and provide further assistance, kindly follow and DM on this Twitter account. Alternatively, you can contact us through the in-app help section, and we’ll get back to you.

@ubereats_uk just ordered £26 worth of food. Only the drinks turned up but I am being told that the order isn't eligible for a refund. How is that possible? I have no food!!!!

@virginmedia That is the normal number where I have to wait forever for someone to answer after selecting from a 1000 options

@RealisticView89 I'm sorry Himesh, if you can please call us on 150/ 0345 454 1111 we can ensure the complaint is with the right team. ^AR

Absolutely joke of a company @virginmedia second time my installation has been moved!! Honestly Sky is just so much better when it comes to services and customer service. I thought I'd give Virgin Media a go and switch from Sky but its just a joke

@virginmedia I raised a complaint through the complaints process the last time my installation was cancelled and I still haven't had a response from anyone at Virgin Media. Do I just carry on paying my current provider high prices and continue to wait for Virgin Media to one day install

@RealisticView89 Truly sorry for this, I would advise to call us on 150/ 0345 454 1111 so we can ensure a case is raised with the Install team regarding this. ^AR

@virginmedia I don't know, something to do with the cables and external eork. But this has happened twice!!! How long do I have to wait!!!! But how long am I supposed to wait. My current service is high prices because I am out of contract. I have to suffer and wait constantly for Virgin Media

@RealisticView89 Very sorry to hear this, have we advised why there has been a delay? ^AR

@lastminute_com is anyone going to respond?

@lastminute_com Been waiting for a refund for 2weeks as part of the free cancellation policy. Everytime I call customer service they say we are checking and then put me on hold and cut me off. What is going on???

@AldiUK have you stopped doing the Snackrite jalapeno and cheese crisps? Haven't seen them in the stores for quite a while, they were really good. Please tell me they will be back!

@BetfairCS are you going to respond?

@BetfairCS joined Betfair on new customer promotion which was bet £20 and get a refund of £20 if you lose your bet. My bet lost but still haven't received £20? Can you explain what I've missed?

@AskAmexUK The app works for the first time once I have reinstalled it so won't be an issue with 6.0 and it use to work fine about 6months ago. I contacted the developer email but have just been ignored. There is no point in me using the card if I can't check my transactions

@AskAmexUK Been having problems with the Amex app for android. Unable to log in as I get an error saying try again later. Have to uninstall and reinstall to be able to view transactions for one time but after I have logged out and try to log back in I get the same error