Red Robin

@whaaatbiiiitch Hi there, we regret to hear this. Please send us a DM with your contact information so we can take a deeper look into your account. We look forward to hearing from you soon.

@redrobinburgers not sure why I’ve had children on my acct for a few years now, but never gotten their bday reward when that rolls around. I just checked and once again, nothing.

@DSNiner2375 We’re sorry to hear about your recent experience. Promotional deals cannot be combined with reward discounts, and we apologize for the frustration. Please send us a DM if we can help further. Thank you.

Really disappointed in @redrobinburgers tonight. Because one item is a "deal" I can't use my $10 rewards bonus on a $100 check? I gave them a second chance after avoiding them for a few years. After a few good visits, I'll probably not be back for a few years again.

@ARTicWolf33c Linda, this is so sweet ❤️ Lonald will be so excited to see this. Thanks for spending Mother’s Day with us, and we’re so glad he helped make it special!

Wanna give mad props to Lonald at the Virginia Center Commons area @redrobinburgers . He was so sweet, well mannered, and always on top of any need we had. Thank you for making my mother's day great Hun. Hope you have a blessed day too ❤️

@MMAguy101 We're always happy to hear your feedback, James! Feel free to send us a DM so you're not limited by the character count.

I love @redrobinburgers but there are some things that need to be fixed. Just saying as a fan...

@roguefoxes Hi Arturo. We're sorry you've had to deal with this. Please send us a DM with your details, and we'll look into it and help get this sorted.

@redrobinburgers I was charged twice for the same transaction and both you and my bank refer me to the other when I call to dispute a duplicate charge. How can there be no solution? Disappointed

@2SwtStlMagnolia We're sorry our burgers have fallen short! We appreciate your feedback and hope to have all the ingredients you love in the future.

@redrobinburgers - why can't you have a bacon, egg and cheeseburger on your menu with peanut butter?

@SCBuckwheat Hi there, we're sorry to hear about your experience. That's not what we want for our guests. We appreciate your feedback and would like to look into this further. Please send us a DM with additional details so we can follow up.

@redrobinburgers is pretty much collapsed. It used to be a great place for a great burger and chicken sandwiches and chowder. Just got home from a meal there and it was awful. It was not busy and not peak time. The food was cold and unappetizing. I had the cowboy ranch double and no joke, a double cheeseburger at Burger King is way better. The portion size at RR is tiny now, just like fast food. They think we won’t notice but it’s shadow of its former self. It used to be a little more for a great meal, and now it’s a lot more for zero quality. And it not just a bad night, it’s just bad all the time.

@numbtoazsports Hi there! You can grab our seasonings, sauces, and condiments through third-party delivery. Check it out here: bit.ly/4es1i18.

@redrobinburgers why can’t I buy your seasoning at my local Red Robin? It’s almost out and I use it a lot!

@williambacky Hi William, we’re glad to hear the service didn’t disappoint. We’re sorry the food missed the mark, and we appreciate your honest feedback!

Just grabbed some dinner at @redrobinburgers haven’t been in a few years. I definitely won’t be back. Service was great but the food wasn’t the greatest. 1. The fries were a cheaper quality and it showed. 2. They needed to change their oil you could taste it’s definitely old

@HeyStephHeyyyy We hear you! We'll be sure to share the feedback with our team!

Whooooo told yall to take the Ragin Cajun sandwich off the menu????? @redrobinburgers

@ashwee427 Hi, we take concerns like this very seriously and would like to look into this further. Please send us a DM with additional details so we can assist you.

@redrobinburgers Not much you can do unless you’re going to refund my meal cause we got food poisoning on top of the crappy service.

SO done with @redrobinburgers 😒 they refused to honor my birthday burger and made me pay for it. Burgers were so wet and made the fries soggy and cold. Horribly disappointed. They’ve gone downhill.

@connormfleming Sorry to hear the fries missed the mark for you, Connor. We appreciate the feedback and will share it with our team. Our DM's are always open!

#RedRobin @redrobinburgers under 2023 North Star Initiative changed their Garlic Parmesan Steak Fries: Now is [primarily] Shake Parmesan & Butter Base - used to be Shredded Parmesan & Oil Base. Last night I ordered these...Was extremely off-putting⚠️

@CBW556 @FiveGuys @innoutburger_ Now that’s a solid shoutout 😋

@FiveGuys @innoutburger_ FTR: I like them both. IMVHO, a > $10 fast food burger shouldn’t exist. (The @redrobinburgers Tavern Double is ~$10 and comes with bottomless fries.) In the rare event all three are next to each other, I’m getting the Double Double.

Dear @FiveGuys An @innoutburger_ Double Double Animal Style is $6.54, with tax, in WA. Your Cheeseburger is $12.39, without tax, in WA. Terrible. F.

@RAScott324 Rachel, thank you so much for sharing this ❤️ We’re keeping your family in our thoughts, and we’re glad our team could offer some comfort and support during such a difficult moment. Wishing your niece and family all the best.

Big family dinner for my niece's birthday last night at Red Robin and shortly after ordering a call came that my brother-in-law's grandma in the hospital 3 hours away was coding. Half the table rushed outside to take the call and wait for updates. The whole staff and especially our server were so supportive and accommodating while we floundered trying to figure out if we needed everything boxed up to go, never once making us feel like this big hectic group of crying people in their restaurant was a nuisance. We did end up eating there, the family decided they didn't want my niece to associate her birthday with great-grandma dying, but I just wanted to acknowledge the genuine kindness shown from the folks at @redrobinburgers.

@TravelingMasten Hello, we're sorry to hear this. That's not the experience we aim to provide. Please send us a DM so we can look into this further.

Tried to go to @redrobinburgers at Northlake Mall area in Charlotte. 11 cars in parking lot and was told they are "not accepting " walk in diners and it would be a 40 minute wait. NO private party going on. How do they stay in business??

@AndConPokmn We feel the love! We appreciate the feedback, as we're always looking for ways to improve our menu!

@redrobinburgers please bring back the lava queso burger. It meant everything to me 🥲

@berserkergang What a throwback! Love that these still have fans!

@redrobinburgers BRING THESE BACK PLEASE I AM BEGGING YOU

Yes, we’re out of our minds and yes, the Chocolate Fruffles are delicious.

@dannhl Hi there. We value your feedback and regret to hear you feel this way. We'd like the opportunity to connect with you to gather additional details. Please send us a DM with your contact information and the location you visited. We hope to hear from you soon.

@redrobinburgers never going back to you guys. Send me a free birthday burger offer and the restaurant says oh no. . You have titi spend more than your 5 dollars and since it was a meal you can't use it. Scam. Never going again

@lachrymaltool @kelseyoverby Never say never 👀 We’ll pass the request along to the burger powers that be 🍔

@redrobinburgers @kelseyoverby Can we get it back on the menu please?

@kelseyoverby Purple People Eater is still in the recipe book, but your restaurant might not carry all the ingredients. ;)