Regence BCBS Oregon

@Amy31129057 Hello. Thank you for reaching out -- we are here to help. If you'd like assistance, please send us an email at social@regence.com with your contact information, and I can arrange to have a member of our team call and connect with you. -SW

Your attention @RegenceOregon Are you wanting a lawsuit on your hands for dragging your feet on approving a surgery? Scenario- person in pain, over 10 hernias, unable to work, MD “situation is potentially life threatening.” What are you waiting for….. strangulated hernias? @SecKennedy we have to do something about this!

@HollyB9708229 Hi, Holly. Thank you for reaching out. We are here to help. If you could please send us an email at social@regence.com, I can arrange to have a member of our team call and connect with you. -SW

@RegenceOregon my father had a history of strokes. My physician ordered an ultrasound of the heart with color-depicted blood flow, rate,direction and valve function and yet I was denied this service! I pay hundreds of dollars for insurance coverage and you would prefer I have a stroke rather than preempt a possible stroke? Preempting is less expensive than stroke consequences. Oh but perhaps you would rather pocket the money and loose a patient.

@drcostantino1 @drcostantino1 Hi, Dr. Costantino. Thank you for reaching out. We're here to help. If you could please send us an email at social@regence.com with your contact information, I can arrange to have a member of our Provider Relations team call and connect with you. -SW

@IR_Doctor @BCBS @RegenceOregon 🤣🤣🤣🤣what’s that? How many careers do you think have been killed by the system? I bet a LOT. Sigh.

@bcbs Rest pain, withholding CLL meds until fixed. @RegenceOregon won’t approve. We should all start sending invoices for our time dealing with pre-auths. Knowing we won’t be paid, but at least the ‘write off’ has been documented.

For Regence members: COVID-19 vaccine coverage remains in effect through December 2025. Read more: news.regence.com/blog/regence-i…

@IWantTheDetails Yes, an in-network pharmacy is considered an in-network provider. To find an in-network pharmacy near you, sign in to your regence.com account and use our Provider Search tool, or start a chat session by clicking the Live Chat button. -SW

@RegenceOregon Thank you for your response, which is not what I was told when I called and talked to a customer service rep. One more question: Is a pharmacy considered an "in-network provider"?

@RegenceOregon I'm very disappointed to find out that you're not covering #Covid vaccines/boosters this year. I just called to inquire & was told that nope, you won't be paying for the shot. Don't pretend you care about health of your customers or herd immunity for the community.

@IWantTheDetails If members are asked to pay out-of-pocket for the vaccinations, they can sign in to their account at regence.com and submit a claim with an itemized receipt to get reimbursed for the cost. (3/3)

@IWantTheDetails Due to the market uncertainty around COVID-19 vaccinations, we encourage members to call ahead to make sure the vaccine is available, if they need a prescription from their doctor and if they are required to pay upfront. (2/3)

@MirandizeMe Hello. Thank you for reaching out and sharing your feedback with us. If you're needing to access your insurance information but can't use the Regence app, we recommend logging in to your regence.com account on your mobile web browser to access it there. -SW

@RegenceOregon oh an app update? I CAN’T ACCESS MY HEALTH INSURANCE INFO UNTIL AFTER THE APP UPDATES??? Are you too stupid to realize people might need their ins info without waiting for an irrelevant app update or was impeding access to healthcare the point? #SinglePayerNOW

@nuserynotes Hi there. Thank you for reaching out. If you'd like assistance with this, please send us an email at social@regence.com with your contact information and I can arrange to have a member of our team call and connect with you. -SW

The cost of my HRT hasn’t changed but @RegenceOregon has arbitrarily decide to change how much they will cover. My out of pocket has nearly doubled. Thanks guys

@armchairpsych_ Hi Dr. Kiehlmeier. Thank you for reaching out -- we're here to help. If you'd like assistance, please send us an email at social@regence.com with your contact information, and I can arrange to have a member of our Provider Relations team call and look into this for you. -SW

@RegenceOregon I am a psychiatrist and you canceled my contract at the beginning of this year with no warning, in fact I continued to see patients unaware. Apparently you don’t want your patients to have psychiatric care.

@dstelle55 Hi, Daniel. Thank you for reaching out -- we are here to help. If you'd like assistance, please send us an email at social@regence.com with your contact information, and I can arrange to have a member of our team call and connect with you. -SW

@RegenceOregon Deceptive website layout of benefits fails to state that a deductible must be met before Regence will allow utilization of my acupuncture benefit Now I’m on the hook for paying nearly $500 in acupuncture fees I thought would be covered by my overpriced insurance.

@Templarcognate Hello. We want to assure you that Salem Health hospitals are available to Regence members at in-network benefits in the event of an emergency. This is a right that’s protected by federal law. If you have questions, please call the number on the back of your member ID card. -SW

Notice from @RegenceOregon notifying me that the level 2 trauma ER 15 minutes away is off limits, but I can go to these level 4 trauma centers instead. Love it when millionaires of @salemhealth hospitals and millionaires in insurance companies fight over pennies.

@PrincessKryssi Hi, Kryssi. Thank you for reaching out -- we are here to help. If you could please send us an email at social@regence.com with your contact information, I can arrange to have a member of our team call and connect with you. -SW

@AmericanZenith @RegenceOregon @CrohnsandUC one of the rotten things about having Crohn's disease in esophagus is needing a feeding tube due to dysphagia & having insurance deny doc first step to getting needed supplies for feeding tube even OOP & deductible for yr were paid

@Templarcognate Hello. We saw your post and would like to look into this for you. Some people qualify for continued access to Salem Health at in-network benefits. Please email us at social@regence.com with your contact information, and a member of our team will be in touch with you. -SW

@RegenceOregon is in a huge pissing match with Salem Health and they are fucking the little working class folks in the middle. Approved an MRI in December for 1/5/2025 then denied the claim as out of network claiming that they “sent a letter” at the last moment.

@freudian_miss Hi, Janice. We apologize for the inconvenience. Please send us a direct message so that we can learn more and help. -LF

Ugh, on hold with @RegenceOregon for what seems FOREVER! I just want to know if I’m covered under the right plan but damn I have to go to sleep SOMETIME!!! Now I have to hang up and try again tomorrow because waiting this long for someone to answer the fucking phone is 🐂💩

@VickieBlack5 Hello. Thank you for reaching out -- we're here to help. If you'd like assistance, please send us an email at social@regence.com with your contact information, and I can arrange to have a member of our team call and connect with you. -SW

@RegenceOregon how are u denying my knee replacement and denying the CT scan I need & that u apparently need to approve my surgery. I can’t walk. Can’t get any more MEDICALLY NECESSARY than that. My knee is bone on bone. Evicore is a scam and has no business overriding my DR.

@PeepsTheWe Hi there. Thanks for reaching out. If you'd like further assistance, please send us an email with your contact information at social@regence.com, and I can arrange for a member of our team to call and connect with you. -SW

@RegenceOregon why is this suppliers list empty. Should we call and get the list 1by 1 from an agent. ? regence.com/member/medical…

@biker_twobraids Hello. If you'd like assistance, please send us an email at social@regence.com with your name and contact information, and I can arrange to have a member of our team call and connect with you. -SW

@J888Andrew Hi, Andrew. Thank you for reaching out. If you can please send us an email at social@regence.com with your contact information, I can arrange to have a member of our team call and assist you. -SW

@RegenceOregon thanks so much for blocking getting a refill for my wife's blood pressure medicine because "it wasn't a 90 day supply" after she developed preeclampsia during birth and gestational hypertension post birth. With a tropical storm bout to hit us too, amazing job guys.