Take part in the "Memories of the Moon" web event, unlock the memories with the Moon Maiden, and pre-register for the new version to obtain up to Primogems ×160 and beautiful wallpapers! sg-public-api.hoyoverse.com/event/social_s…
Take part in the "Memories of the Moon" web event, unlock the memories with the Moon Maiden, and pre-register for the new version to obtain up to Primogems ×160 and beautiful wallpapers! sg-public-api.hoyoverse.com/event/social_s…
In-Game Issue Summary
#GenshinImpact
Dear Travelers,
Due to an issue with Epic services, the game has encountered the following problem(s). The developers are currently working urgently to investigate and resolve the issue(s).
• Unable to top up
• Unable to log into the game
Device platform(s) affected by this issue:
Game launched via Epic Games Launcher
Once relevant services are restored, we will inform Travelers through official notices as soon as possible.
We sincerely apologize for the inconvenience caused. Thank you for your patience and understanding.
Dear Traveler, the Version "Luna II" Special Program will begin in 2 hours!
#GenshinImpact#GenshinSpecialProgram
Airs on 10/10/2025 at 8:00 AM (UTC-4) >>>
Twitch: hoyo.link/iuzRHcKV0
YouTube:hoyo.link/5MOeFCAL
We have also prepared a raffle for you! Click on the image below for more information.
Event Duration: 10/10/2025 – 10/14/2025 23:59 (UTC+8)
Results: 10/17/2025