Resolution Insurance
9K posts
Resolution Insurance
@ResolutionKE
We are a brand known for our innovation and provision of unique medical insurance products. ✆ 0709990000/0730199000
Nairobi, Kenya Katılım Ağustos 2010
727 Takip Edilen13.3K Takipçiler
Wednesdays at Resolution are all about giving you tips on improving your wellbeing and simple first aid. The next few weeks we will be focusing on open wounds.#WellnessWednesdays.
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@ManuVerreyken Hello @ManuVerreyken, we regret the delay and the inconvenience, kindly allow us to follow up and revert.
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@ResolutionKE When will there be a reply? When will I get a refund!
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@ResolutionKE is a scam. Payment of premium done for a full year: upfront! Waiting for reimbursement for over 2 months!
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@EngWachira Kindly share your car registration details, we shall follow up and get back to you.
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@ResolutionKE Alternatively, kindly DM contacts of any one of your claims officers at HQ so I can present my issue directly to them.
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@ResolutionKE I would like to talk to you urgently. Open your DM
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@EngWachira Hello, @EngWachira thank you for contacting us. Kindly send us an email at info@resolution.co.ke
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@ResolutionKE Waiting on the feedback soonest. Its been one long month.
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@ResolutionKE Still doing a follow up on my refund No. 127838. The last communication it was at the final stage. What happened?
I need to get another cover ASAP am tired of this. After 17 years of membership, I don't think I deserve this. Kindly mpesa me my money.
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@pamtsuma Kindly allow us to follow up and ensure that this is settled in the shortest time possible. Thank you for your patience.
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@ResolutionKE im folliwing up on my claim that i presented in Nov kindly can i know the progress my agent is unable to advice me my number is 128328
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@StellaToto @PeterNduati @ira_kenya Hello @StellaToto kindly allow us to consult our team, we shall get back to you soonest possible.
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@ResolutionKE @PeterNduati @ira_kenya I have emailed you the details and still no feedback from you.
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@PeterNduati how long does @ResolutionKE take to repair vehicles? Keeping people waiting is poor customer service cc @ira_kenya
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@smwngi @NairobiHospital @MPShahhospital @AKUHNairobi Good morning @smwngi thank you for choosing Resolution as your preferred insurer. We sincerely apologize for this inconvenience, however, we would like to assure you that we are working towards resolving access in those hospitals soonest possible.
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I didn't know you dropped these three major hospitals in Nairobi
@NairobiHospital @MPShahhospital
@AKUHNairobi
as your service providers.
What on earth is going on @ResolutionKE
Resolution Insurance@ResolutionKE
@smwngi Good morning, thank you for choosing Resolution as your preferred insurer. We apologize for the inconvenience caused and we would like to assure you that we are working with the facility to resume access soonest possible.
Nairobi, Kenya 🇰🇪 English
Goodmorning @ResolutionKE how long does it take to Settle a claim after receiving and Accepting the Offer Letter and Discharge Voucher?
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@Abukuse_Mike Kindly share your details and we shall get back to you as soon as possible.
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@Abukuse_Mike Good afternoon @Abakuse_Mike thank you for choosing Resolution as your preferred service provider. We sincerely apologize for the delay and inconvenience caused.
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@StellaToto We are sorry about that. Kindly email your details to info@resolution.co.ke and we shall revert shortly.
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@StellaToto @PeterNduati @ira_kenya Kindly DM your details, we shall follow up with the garage and ensure that we conclude on the repairs in the shortest time possible.
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@StellaToto @PeterNduati @ira_kenya Good morning @StellaToto thank you for choosing Resolution as your preferred service provider. We sincerely apologize for the delay and the inconvenience caused.
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@ManuVerreyken Good afternoon, please allow us to follow up and revert back to you.
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@smwngi In the meantime, please DM us your email address to enable us forward a list of the active facilities as we also advice on reimbursement.
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@ResolutionKE
Just went to Nairobi hospital and they no longer accept RH insurance. Was told because its non payment. What's going on?
I had to pay everything out of pocket. Is this how it works?
Nairobi, Kenya 🇰🇪 English