ResortPass

@GadAboutLounge Hi there, so sorry to hear about the billing issue. Please contact our team at info@resortpass.com and we can get this sorted for you.

@ResortPass Who can I CALL to resolve a double billing issue on my first AND LAST @Resortpass “PAYCATION” No immediate response call center makes it unlikely I’ll use service again. SENDING EMAIL for customer service imposed on MY TIME for YOUR MISTAKE.

@craftyashley_ @NinaBelleIU Thank you for spending the day with us ☀️

Grabbed a @ResortPass for a girls day with @NinaBelleIU and this resort is on the beach and absolutely beautiful!

@cacklewithAmy Hi! We’re sorry to hear about your experience and we'd be. Can you please share your booking ID # so we can escalate this?

@ResortPass So @ResortPass … You denied my refund citing policy, but now say you need hotel approval even though your severe weather clause clearly covers this. I submitted requests during active storm + lightning warnings. Honor your terms.

@ResortPass I requested a refund for my Ritz-Carlton booking (ID: 47809149) while the location was under active thunderstorm +lightning warnings; conditions that meet your own “severe weather” policy. Requests sent 8:35 am+ 12:16 pm, denied hours later. Why not honor your policy?

@El_Castle21 Hi! We’re sorry to hear about your experience and we'd be happy to help you find a solution. If you've already reached out to our CS team we can help escalate this. Please send your booking ID # and we'll forward it along.

@ghgw7tf6qx Hi! We’re sorry to hear about your experience and we'd be happy to help you find a solution. The quickest way to address this would be to email our customer service team directly at info@resortpass.com.

@ResortPass hi, I have a reservation tomorrow and I realized that my guest list is incorrect. Do I need to talk with to get that fixed?

@YourssTrulyMJ Hi! Are you signed in when trying to book? Otherwise the coupon won't work.

@ResortPass my coupon isn’t working! I’m trying to book for tomorrow! Helppp!

@VisitBradenton 🩵

The Beach Club at the Palmetto Marriott Resort & Spa is all good vibes and easy fun, Hear it calling your name? Grab a day-pass on @ResortPass or book a stay to experience everything the resort has to offer! 📍@palmettomarriott 600 US 41 N., Palmetto, FL

@gialovexo We're glad you're enjoying using ResortPass!

I love @ResortPass 😍 being able to enjoy different pools worldwide for a small fee is clutch

@AgimZabeli We have escalated this to our CS team and they are reaching out to you shortly via email. Thanks for sending all the information.

@ResortPass 4​7​9​5​8​4​2​7

Getting stiffed on a $20 discount by @resortpass. I am getting so sick of being farmed and milked by every business I do a transaction with. It is frick’n tiresome.

@AgimZabeli We're sorry to hear that. You can share your booking id here and we'll escalate it to our CS team.

@ResortPass I did email them and they told me I was out of luck. Where do you want me to share the ID?

@DolceDyamond @DymeLatte Perfect way to spend the perfect day 🩵

@DymeLatte @ResortPass Let me download this app

Had Another successful @ResortPass day😇🌞🌷🌊

@SabersPlaybook 👀 Love to hear that! We’ll pass this along to the team 🩵

@ResortPass Please sponsor us! We told told our fans about the pass in the most recent episode we recorded!

@SouthLakeAvenue It's a good day for a good day 🩵

Plan a staycation or pool day at @pasadenahotelandpool in #pasadena on South Lake Avenue! Day passes available through @resortpass! #southlakeavenue #pasadenahotelandpool #resortpass #summervibes #pasadena #cocktails #pool #poolside #lounge #summer #foodie #restaurant #hotel

@kim_wacker It’s a good day for a good day 💕

Hey! Do you know about @ResortPass? Here’s $20 off your first booking of $50 to access to the best hotel pools and spas for the day. I've used this all over the world! refer.resortpass.com/ahp5x2x6

@JoanneM24421793 @PhDinProgress17 So happy you enjoyed your daycation! 🏖️

@PhDinProgress17 @ResortPass oh wow that sounds amazing!

So today we went to Hilton Head and rented a cabana at a resort through @ResortPass. Highly recommend that service. But my recent ankle reinjury made going to the beach unlikely. I can’t walk through the sand and I’m absolutely terrified of twisting it again. But the lovely staff

@EricAddison Hi! We’re sorry to hear about your experience and we'd be happy to help you find a solution. The quickest way to address this would be to email our customer service team directly at info@resortpass.com 🩵

@ResortPass Looking forward to using you all for the first time, but my wife, who made the reservation, got the date wrong (she did the next day, not the day we wanted) and now we can't change it and hotel isn't helping. Any way you can help us out?

@SamDem729831 Thanks for getting back to us. It looks like your DMs might be restricted, so we’re unable to message you directly. If you’re open to it, please reply here with your booking ID so we can flag this to our team and help get things sorted.

@ResortPass DM me because I’ve been in contact with customer service