Response Desk.

@muslimleftrev Hello👋 @muslimleftrev Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Hello I have direct flights from Gatwick (31st March) to Jeddah and Madinah (8th April) to Gatwick. Please advise us if these flights are likely to be cancelled.

Our teams are closely monitoring developments and working with aviation authorities, government agencies, and airport partners to resume operations as soon as conditions allow and fly stranded passengers to their original destinations. Currently, airspace restrictions and security considerations - beyond our control - are affecting scheduled services. We are exploring every possible option to support our affected passengers. Please ensure your contact details in your booking are up to date and keep an eye on your email for updates. We sincerely appreciate your patience and understanding during this time.

@khalmrj Hello👋 @khalmrj Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair How reliable are your UK→JED flights during Hajj season? I’ve seen reviews about last‑minute cancellations. I’m travelling on 21 May, the final entry date before the Hajj cut‑off, so need to know if this flight is dependable or at risk

@VatsalaKapur Hello👋 @VatsalaKapur Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair I have tried all medium of communication including a 30 min wait time on call centre and still no resolution. Please message me privately on X or respond to my customer query CASE UID: 02d05ca9

@PrayyboiCarti Hello👋 @PrayyboiCarti Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Gimmie my money

@Blahn173788 Hello👋 @Blahn173788 Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair why can’t I change my name on my booking? Absolutely terrible ux and I’ve got a flight in a few days! Please can someone help me with this! Urgent!

@carebear886 Hello👋 @carebear886 Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair moved my flight forward by 10hours causing me to miss my first flight. But are refusing to assist me on a direct flight. They said i can go the next day. Will they also pay my hotel?!

@119_etid Hello👋 @119_etid Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair please provide me information as to how to claim a refund on baggage I have paid for. Thanks. Your ground staff are highly unprofessional. Not a good look.

@prvadamaokeana Hello👋 @prvadamaokeana Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Flight [W64038] cancelled due to tech failure. Your claim form says 'Passenger not found', email is disabled. I have a family of 4 who went through hell because of you. Fix this or I'm filing with AESA Spain and AirHelp immediately. Case ref for this ignore: A874F78E.

@Krevdongi Hello👋 @Krevdongi Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Wizzair. Can you help. W4-6014 flight is leaving Madrid tonight and Paul Gibbons is on the flight, but the ticket is not yet issued. Can you confirm?

We couldn’t be happier to be named as Airline Ratings 2nd best ultra-low-cost carrier and to place in the top 10 for the world's best low-cost carriers in 2026. Bring on being Number 1 in 2027! PS this may or may not be AI 👀

@mahdihaque_ Hello👋 @mahdihaque_ Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Flight W9 5612 was cancelled. We are stranded. Please confirm hotel for us to stay in we have no where to stay till Wednesday when our new flight had been rescheduled

@bandaralqarni1 Hello👋 @bandaralqarni1 Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Hello, many are asking about the cancellation of flights in June, July, August, and beyond from Jeddah to Milan, Budapest, and many other destinations. Will Wizz Air be shutting down completely, or what has happened? Please advise.

@CheetoUddin Hello👋 @CheetoUddin Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair hi my claim status has been ‘payment in progress’ for two weeks and I haven’t received any funds. I’ve contacted your customer service line numerous times but no help, they state that the claims team are uncontactable by email or phone. Can you please help?

@IKR959595 Hello👋 @IKR959595 Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Waiting for 20+ mins on Amelia chat for a refund issue after a system error. No response! Confirmation codes DL3S8T and UL23GP

@mrjossi_b Hello👋 @mrjossi_b Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair Tried to make booking via your website. Entered names, seats etc. Finally got to payment screen & typed in payment details. Received payment code from card provider. Typed that in. Waited for payment. Didn't go through. Told to start again. Price gone up £130! #Robbery

@HorllicPosh Hello👋 @HorllicPosh Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@OnlineTeam2224 Your informations on app needs to be corresponding with your staff at the airport, now I had to waste over 160£ to get another flight which is really frustrating and annoying

you sha don gbadun since 😂😂..

@welshjaci Hello👋 @welshjaci Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@BenjeeNFT Hello👋 @BenjeeNFT Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair @wizzair Happy Spring! I'm still waiting for a refund for claim ee00ac31 (PNR: ZPF4KQ) from 10 days ago. I've provided all FlyDubai rerouting receipts & boarding passes as requested by Olga. Can you please check the status? It’s a group of 5, still stuck in "Work in Progress".

More beaches, more flavours, more memories incoming! Your next favourite destination might just be on our new map! Where to first?😉✈️☀️ wizzair.com

@DavarKunal Hello👋 @DavarKunal Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair hi I have only given name in my passport no surname what shall I fill in first name and last name columns while booking I intend to book and fly from budapest airport to Santorini on wizz air

@goldfishmiddy Hello👋 @goldfishmiddy Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair been trying to check in for a day!?? Whats going on with your website and app??

@shanbaas1 Hello👋 @shanbaas1 Sorry for any frustration caused. Thank you for reaching out. Kindly follow back and provide the details below via DM for further assistance. ●Full name: ●Contact number: ●Email address: Thank You. ^ Ericka Customer support

@wizzair continues- they have to initiate request again. This situation has occurred multiple times. I have been waiting to receive my money for nearly two months now