We are so excited to be sharing important information with consulting colleagues and industry players on making 911 compliance part of an overall safety culture this October at the SCTC Conference in New Orleans! sctcconsultants.org/annual-confere…
It’s not an easy job, and it’s getting even more complicated as complex information arrives at emergency communication centers. Let's give our 911 telecommunicators the most accurate information we possibly can. Plus, it’s the law!
communicationsadvantage.com/911complypoint
This will be an interesting, one of a kind keynote. @peterevoss has decades of experience in #ai and has developed multiple successful AI enabled systems. If you are a technology leader in #SoCal , don't miss it!
chapter.simnet.org/southerncalifo…
@enterprisecon Enterprise leadership panel on hybrid work covered a gamut of topics such as employee experience, technology, job expectations, team agreements, personas and accommodating disabilities. linkedin.com/posts/activity…
Juanita Coley @enterprisecon : CX is The Perception of every interaction a customer has with your brand! Contact Center is just a piece of that, not the whole experience.
linkedin.com/posts/activity…
Ringcentral RingSense for sales analyzes and delivers insights from conversations along with next steps. Mo Katibeh also showed us push to talk tool to connect frontline workers with the enterprise. Allows PTT groups and works without the app being open! linkedin.com/posts/activity…