
Hi Esma
Thank you for getting in touch with us. Please submit your complaint via this contact form: accu-chek.com/contact as they will be able to support you best.
Additionally, you can get in touch with our Diabetes Care office in your country to get additional guidance. Here is a link with a list of all our offices around the world: roche.com/about/business…
Wishing you all the very best.
Ana at Team Roche
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