@RockWithboAt OK sir, I will select one from these options. I just request that if I don’t like the product or if the gaming experience is not as expected then ?kindly let me know what support or next steps you can provide in that case ?
I purchased the Immortal series mainly for gaming and low latency performance. Since my model is discontinued, I request a replacement from the Immortal lineup instead of regular Airdopes models. Please help with a proper gaming-focused replacement. 🙏🎮
@RockWithboAt
@MANISH_RAJPUT7_ If you are not satisfied with Airdopes Drift White Sabre, then while raising the new complaint, you can choose other alternate options that will be offered to you at that time.
@MANISH_RAJPUT7_ Once your ticket is rejected, we request you to reach out to us once again here, so that we can share the door-to-door service link with you once again.
@MANISH_RAJPUT7_ Hello, we regret the inconvenience caused. You have raised a complaint (ticket ID 65840192) and selected the incorrect invoice date; thus, your raised ticket will be rejected within 48 hours.
@amangupta0303@RockWithboAt@amazonIN@AmazonHelp
I purchased a pair of boAt headphones from Amazon. Within just one day of use, I discovered that the product was defective and not functioning as advertised. The ANC (Active Noise Cancellation) performance is extremely poor,
@Ramnadwarrior Thank you for the confirmation. In order to assist you further, please raise a complaint from here: warranty.boat-lifestyle.com/amazon-complai…. If you need assistance with checking the serial number on your product, you can find guidance (1/2)
@RockWithboAt the 67W charger overheats even when connected using a 100w C type cable into a phone. The earlier 65w charger never had this issue even when connected to a laptop and phone using 100w cables x 2. Is 67w a misadventure? Product 07/25 Amazon Now.
@rohitrohilla07 Hi Rohit, we apologize for the trouble. We request you to share your contact number with us over DM for further assistance. -Dia twitter.com/messages/compo…
@hemu_0604 Unfortunately, we don't have a hand-to-hand exchange in process. Please await further updates, and the team will attempt to resolve the matter at the earliest. -Adi
@RockWithboAt@RockWithboAt 7-10 days is ridiculous! 😡 I can't wait that long. Arrange a hand-to-hand exchange (new delivery + pickup together) immediately. Ticket ID: 65841889. Resolve this now!
Absolutely pathetic service @boAtSupport@RockWithboAt! Delivered a USED speaker on May 13 meant as a gift for a close friend. For 12 days your team & seniors just say "please wait". This is mental harassment! Resolve this TODAY.
Order: 9655663
Case: 65537894
@jagograhakjago
@vaibhavcoolkarn Hi Vaibhav, we are sorry to hear about that. Kindly help us with the invoices for your products so that we can check on that for you. -Adi
I've bought 3 pairs of @RockWithboAt earbuds over time, and each one eventually quit on me! From sudden power-offs to charging issues and poor voice clarity, it's been a cycle of disappointment. Definitely not worth it if you're looking for quality and durability.#ProductReview
@nigam61205 Moreover, we are unable to provide a full refund. In this case, we can provide a refund according to the refund slab only. Once you receive the invoice from them, please share it with us here for further assistance regarding your case. -Dia
@RockWithboAt
I'm fed up
You are worst
You replaced this twice and gave me faulty earphones again and again.
My patience is tested again and again
Every time I raise ticket and same thing happens, got faulty product again n again
Never buy from
@RockWithboAt
@nigam61205 If you are unable to download the invoice through the provided steps, then you can reach out to Amazon support and ask them to share a copy of the invoice.
@nigam61205 To download the invoice, please refer to the provided steps.
Amazon: Log in to Amazon - Go to your order - Click Invoice (drop-down) - Invoice 1 or Payslip 1 / Warranty.
@s_anshu_521 Hi Anshu, the assignment of the courier partner will take place automatically, depending on availability in your area. Please be assured that we are here for you in case of any discrepancy. Please report them to us at your earliest convenience. -Adi
@RockWithboAt Its request to @RockWithboAt please don't send my replacement from this froud @delhivery@help_delhivery
Please use another delivery service
They are theif they first denied my last order to deliver at my home for 3 days I visited there hub 2 day after that they deliver it
@RockWithboAt Thank you for looking into this. I have noted the technical issue and will wait for the next 2-3 days as advised for my order status to be updated. If it is not resolved by then, I will expect the refund process to proceed immediately. Thanks for your co-operation."
@boAtSupport@RockWithboAt Placed an order on 22 May at 3:31 AM (Order ID #9714147), but your system says it doesn't exist. It's been over 75 hours since the transaction. Please look into this urgently. #boAt#CustomerService