@saurabhnissa The end-to-end process will take 10-14 days.
Please provide your phone number so that we may contact you should you have any questions regarding the warranty claim or related issues.-Sid
Kya bawal cheej bana diye bhai , within 1 month hi kharab ho gya, charge me lagaya tha, battery 100% hua , rakha ki bahar jaate wakt use krunga, tab tak sahi tha. Jab 30 min baad aaya to dekha ye on hi nhi ho raha. Pure 1 mahina v nahi chala
@RockWithboAt@amangupta0303
@4Shanky The same will be delivered to you in 5-7 days from dispatch. You can use the service ticket number 67907981 to track the status of your complaint at …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket
Please feel free to contact us for any further assistance.
@RockWithboAt I have submitted the boat Airdopes plus 311 for the replacement due to some fault but still not getting back the replacement product. @jagograhakjago
@4Shanky Hi Shanky! Currently your product unit is at our service fulfillment center against the service ticket number 67907981. The issue with the product is being verified by our service team. Once verification is completed, we will ship out a replacement for your product.
@aaravtyagi82 Hi Aarav, we understand your concern. Kindly share the previous ticket ID through which the replacement was processed. Alternatively, you can share your registered contact number or email ID so that we can check the details and assist you further. - Raj x.com/messages/compo…
यह BoAt का सबसे बेकार प्रोडक्ट है इसे मैं 18 मार्च को खरीदा है और जब से 2 बार रिप्लेस कर चुका हूं हर बार हर नए प्रोडक्ट में समे प्रॉब्लम आ रही है और अबकी बार रिप्लेस हो नहीं रहा है @RockWithboAt मेरे को मेरा प्रोडक्ट रिप्लेस करके दो या मेरे रिफंड करो @amangupta0303@RockWithboAt
@RockWithboAt
WhatsApp says the replacement is delayed due to inventory unavailability. X says it will be dispatched within 24 hours and even shares an AWB. Which update is correct? Please provide one clear and consistent update.
@iamnitinkarn The issue with the product is getting verified by our service team. Once verification is completed, we will ship out a replacement for your product. The same would be delivered to you in 5-7 days from dispatch.
@iamnitinkarn Hi Nitin! We are happy to inform you that we have received your product unit at our service fulfilment centre against the service ticket number 67928318.
@DesaiKeyu We understand your concern and apologize for the inconvenience caused to you. To process the request further we'll need an invoice for the product. So we request you to please arrange the product invoice so that we can assist you further. - Raj
@RockWithboAt In digital world u need paper invoice. Just the tactics to avoid your product issue. Complete box we have shared so going forward I posting here if boat give u email invoice just refuse and ask paper invoice also no digital payment boat is accepting. Promoting cash economy
Dear @amangupta0303 and @RockWithboAt, I am reporting a product safety issue. The battery in my boAt Airdopes charging case has swollen, making it unsafe to use.this is a safety concern rather than a warranty issue. I request your team to review
@Journalist__108 Hi! We’re sorry for the inconvenience caused. Your concern has been shared with the relevant team, and we’re working to get it resolved at the earliest. You can expect an update from us within the next 24–48 hours. - Raj
@aaravtyagi82 Hi Aarav, we apologize for the inconvenience caused to you. Please share your previous ticket ID with us, so we can check the details and assist you further. - Raj
@Sartwitts Hi! We’re sorry for the inconvenience caused. Your concern has been shared with the relevant team, and we’re working to get it resolved at the earliest. You can expect an update from us within the next 24–48 hours. - Raj
It is so frustrating, my headphone is not working and when I try to claim warranty it comes up with weird responses, like limit of pincode has been breached. It's a fraudulent practice, this is the first time I'm trying to claim warranty and still useless
@RockWithboAt
@RockWithboAt This is only thing available with us. Hope u get get the details from this and do not required a retailer address or his kyc or dealership agreement
@RockWithboAt Received boat speaker on last diwali as a corporate gift, but now the speaker has some battery issue i am unable to claim warranty against it.
the only pdf provided by the company to retain warranty is followed and unable to raise the claim .
kindly help
@mansisiddharth1 After successful verification, a replacement/repaired product will be dispatched within 24-48 hours, and once dispatched, it will be delivered within 4-5 days to your address. You can track the status of your ticket anytime using the following link: …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket
@mansisiddharth1 Hi Mansi, we’d like to inform you that the reverse pickup for your product under service ticket number 68009865 has been completed, and the shipment is currently in transit. Once it reaches our service fulfillment center, our team will verify the issue with the product.
@RockWithboAt@RockWithboAt is the worst company . Never buy its product. Warranty claim is even worse than that . The product got damaged within 1 month . And @amangupta0303 doesn't even answer.
@Surajpatel50927 Hi Suraj, we’d like to inform you that the replacement is dispatched and is currently in transit, it will be delivered by our courier partner, Delhivery, within the next 3-4 days.
@Pritampandey_07 Hi Pritam, we’d like to inform you that the replacement has been issued. The product will be dispatched within 24-48 hours, and once dispatched, it will be delivered by our courier partner, Xpressbees, within the next 4-5 days.