Andy Rothwell

@rascalgirl @BSTHydePark Absolute disgrace - spoiled my day. Queued up for an hour to get given a replacement ticket? Why not update the QR code - shambles

@BSTHydePark @ParisLondon89 This is a joke system - upgrade queue is over an hour for just a replacement ticket. If you get offered an upgrade for future events - don’t bother people

@ParisLondon89 Hey! All upgrades are sold with the method of delivery ‘Collect at Box Office’ so the lead booker needs to collect the tickets at the box office before entering the site. Once there, they will scan your original ticket and you will receive a new ticket to enter the gates with.

@BSTHydePark hi I have 2 sets of upgrades, that need to be collected at different gates. Which one do I go to?

@AndyRobsonTips Cheers Andy - Betfair are a joke outfit - my max bet is £0.00p Good luck but they are shysters

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@Tom_Grennan quality mate

@AndyRobsonTips Wouldn’t bother advertising Betfair Sportsbook - joke firm Andy. I have no idea why I am limited as never won with them!

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@oddschecker your site is down as no odds comparison showing just tips?

@RacingPost Sense of Duty

Name your Flat horse to follow this season 😍

@RacingPost Galia Des Liteaux

The going at Cheltenham is now SOFT Give us one horse who will love the conditions next week 👇

@MoneySavingExp travel money max tool is down on the website. Saying that no companies are offering exchange rates at moment?

@RacingPost Take a leaf out of Cheltenhams book and offer a 20% discount off Guinness to fans who can prove they like snooker. Only downside I can see will be more cue’s at the bars

Name ONE thing racing should do to increase attendances 🐎

@oddschecker any chance of fixing the feed from Bet365 on horse racing. Hasn’t changed since yesterday

@godivafestival shocking. New layout is terrible and queues at bar on Friday. Really managed to mess it up this year.

@socceraid Tom Grennan

@MartinSLewis Other than the message on the app - the website says nothing about the issue. Like everyone else - this seems very dodgy to me. I would welcome your advice on what we should do on 31/03?

British Gas customers - are you struggling to give meter readings online? Is it broken for you.

@BetUKOfficial any chance you can fix location services issue on iOS. Just opened an account and won’t let me in despite me being based on uk

@BetfairExchange please stop sending me invites to offers I’m not eligible for. Very unprofessional

@jet2tweets @jet2tweets any chance of a response to confirm you have located my complaint and it’s actually being looked into - it’s over 3 months and despite promises - no actual response yet?

@RockyRothwell7 Hi Andy, I have replied back to your DMs. Thanks, Lee

@jet2tweets good to see other people getting replies to their tweets. Raised a complaint 12/09/21 and despite several dm’s - still have not even had confirmation that it’s being looked at! Very poor customer service when you never answer your phones. Still very unhappy

@jet2tweets Hi Lee - I have provided the info you asked for - can you provide an update? Thanks