Ros Taylor

@martin_youldon Love the outfit.

I don’t understand the hate Victoria Beckham is getting for this outfit at her sons wedding reception! People just be kind!

@virginmedia Sorted this ourselves. Virgin Business router supports VPN access. No one suggested this. Perhaps you are separate businesses?

@virginmedia Thanks

@virginmedia Other options....?

@virginmedia Is there someone I can discuss this with who is an expert on your systems? The folk you call are not.

@virginmedia Lithium.com...yes that’s certainly an option.

@virginmedia But that’s where I started. Getting v depressed!

@virginmedia They can’t. Been there done that. What will they suggest that’s new?

@virginmedia OMG. This is a nightmare. But listen that can’t be true. Our IT folk can activate the previous router if we are given one. Please do this

@virginmedia Oh no not again. I feel I’m going round in circles. The solution is simple give me back the previous router. Please.

@virginmedia Of more importance is that I’m unable to access computer files on our shared system when travelling. New router not handling that.

@virginmedia No. Sorry lost the plot at that point. Not sure what an engineer can do. The new router doesn’t work in a house with technology like ours.

@virginmedia One switched it off and on again to no avail. One wanted engineer to help but we would have to pay. Just want previous router back. Aargh..

@richardbranson Lucky you.

@virginmedia New TV box not working either. Needs Ethernet cable not supplied. Our system doesn’t work with cables. Mess.

@virginmedia Called the team many times. No help. Just want previous router back. Refused.

@virginmedia Call re new Virgin box for £20. Installer inflicted new router. BOSE sound system, WiFi and shared computer services through old one. Gone

@virginmedia Can you email me on ros.taylor@rostaylorcompany.com, might be easier to chat.

@virginmedia Residential cos when setting up had faster broadband. But work from home.

@Virgin_Victoria @virginmedia @richardbranson Good cos my business is suffering and no one at Virgin wants to help