Round Health

We're investigating the latest app update (version 2.5.0) giving some people trouble. Working as fast as we can to get you back in!

@Jennyg1lbert Hi Jenny! Apologies for the long response time and your recent experience! We just put a lot of work into the app - is it behaving now for you?

@aedifica_mn Hi there! Sorry to hear about your experience. We just put in a lot of work to the app - hoping it clears everything up for you!

@RoundHealthCo Are you still around? For over a week the app has been crashing every time I try to log in. Are you working on a fix?

@adammcnamara Hi Adam, thanks for flagging for us! and sorry to hear of this experience. We just put in a lot of work into the app - mind giving it another try?

@uniformkrazie21 Hi Caitlin, sorry for our slow response. We recently put in a lot of work into the app, mind trying again and seeing if that helps?

@RoundHealthCo so I can no longer sign in to my account and have lost all of my prior info. I sent an email requesting help and got nothing. FB/Twitter have no new posts from you and your app update is 11 months old. Is anyone home???

@J_Merriel Hi! Not in the near future 😔 - sorry to share disappointing news.

@RoundHealthCo will you ever have an Android app? I just switched from an iPhone and can't find another app that's nearly as good as round health!

@ChrisSkivers Hi Chris! Sorry to hear that - DMing you now for debug details

@RottenSaucisse Thanks for reporting this! It's on our list to investigate.

@tomas_mb Thanks for reporting this, Tomás. This is on our radar.

@WestCoastJeffro Ah - glad it's working again! Investigating to get it to be more consistent for you.

@alirio Thanks for reporting this. Investigating.

@drewdoucet Agh! Sorry to hear. DMing you now to try to debug.

@drewdoucet Oh, I see - sorry for misspeaking. General iOS 11 stability is also on our radar.

@purpleHey Hi Wesley - sorry to hear these have been giving you trouble. So we can try to troubleshoot - where does it fail?

@jakesexplosion Not today - but good idea, thanks for writing us!

@thedaringcomet So happy to hear that! We're here to help!

@drewdoucet Grr, sorry Andrew, we've been hearing about some Watch bugs, especially on iOS 11. No fix yet but this is on our radar.

@npalumbo58 So happy to hear that.

@npalumbo58 Agh! Can you try deleting the app and then reinstalling fresh from the app store?

@jakemayhj Hi Jake - new app store update should help! Mind downloading that and letting us know whether it fixes this problem?

@WestCoastJeffro The App Store update got approved fairly quickly, so there's a fresh version for you! Mind downloading and telling us how it goes?