Ruggable

@747_TJ Hey! 👋 That’s definitely not the experience we want for you. If the emails are feeling like too much, you can unsubscribe anytime using the link at the bottom of our emails. If you’d like, send us a DM and we can help take care of it for you. 💛

I will NEVER buy anything from @Ruggable again! The SPAM!!!!!!!!

@Bellz1452871 Hi, Bellz. We just sent you a DM so we can take a closer look and help make this right.

@Ruggable spent $600 on your rug only to discover the color has transferred all over my socks, shoes, carpet, etc my thingd are RUINED!!!!!!!!!!!!!

@01199283_ Thanks so much for sharing this with us! We really appreciate hearing your thoughts - feedback like this helps us a lot as we look at how we're connecting with our customers.

@Ruggable You ad is showing up on this Reddit post which is celebrating the actions of a violent mob. The post has been reported but remains up. You should reconsider advertising on Reddit reddit.com/r/ProgressiveH…

@LoriEveUGC40 Aww, we love to hear that!! 🥹💛 Thank you for sharing the love! If you ever want styling help for your next space, we’re just a DM away. ✨

@Ruggable Thanks!!! We LOVE it. Colors are perfect

New @Ruggable yay! Bye Christmas. Till next time.

@MsChrissyCO Ahh, we LOVE to hear this!! 😍🙌 So glad your @Ruggable is looking brand new after its first wash. 🧼✨ Thanks for sharing! 💛

Washed My @Ruggable rug for the first time at a laundromat with large machines and it looks brand new! So happy I went with a washable rug!

@madelynross Hey, Madelyn! Please hop in our DMs and we'll see what we can do for you. 😊

@Ruggable Would you consider donating one of your amazing standard rug pads to my TK classroom? We have a beautiful 9x12 Ruggable that a kind neighbor donated to our classroom, but we are missing the pad. 🙏 Thank you for considering!

@IraGilligan @LisaAllen_NC We really appreciate you sharing this. We know the 2-piece system isn’t for everyone, and we recently launched a one-piece version that’s much easier to handle - feel free to message us if you’re interested in trying one out! 👋😊

@LisaAllen_NC @Ruggable Seriously it's brutal

There is no worse experience than having to lay down a @Ruggable rug. I so regret putting them in my ENTIRE house and they are not cheap.Sure they are washable but the process of pulling them up and putting back is a divorce-inducing process every tine. 0/10 do not recommend 🤬

@mrs_scroggins33 ✍️👀

@Ruggable Can we get a kids city/road or racetrack rug? You’d have my money in a MINUTE. A washable toddler rug my kid can run his cars on? SOLD.

@ms_viola_lee exchange to make it easier for you. 👍 2/2

@ms_viola_lee Hi, Viola! 👋 Sorry to hear you had trouble with our Exchange Portal. It can only process one exchange at a time, but you can start another for your second rug through the portal. If it’s still giving you trouble, DM us your order number and we’ll help set up a manual 1/2

@Ruggable the worst experience with your company trying to exchange two rugs - your site will only exchange one rug and I can’t exchange the other for some reason - your chat and customer service kept dropping. Email is a joke. Buyer beware.

@mturnage82 Smaller sizes usually fit fine in a home washer, but for larger ones (like 9x12 or 10x14), a commercial machine is best. 👍 We recommend checking our Washing Machine Guide first to make sure your washer can handle it: myruggable.com/Washing-Machin…

@Ruggable Up to what size rug can be washed in standard washer? My apt provides washer/dryer and it is medium size.

@Ruggable I love your concept and happy to have padded carpet pad as option. Disappointed that is going away for rug/pad combo. Concerned it will not be as washable, and no longer a moisture barrier. Price is too high! Ruggable is losing competitiveness w/other rug retailers.

@mturnage82 backing, and a cushier feel underfoot. 🛋️✨ If you’ve got a Rug Pad from your two-piece setup, it’ll just take a little break while your All-in-One shines. When you’re ready to swap back to your covers, that Rug Pad’s right there waiting. Got questions? Our DMs are open. ✍ 2/2

@mturnage82 We get it. Change can be a lot. But good news: our two-piece system isn’t going anywhere.🙌 The new Tufted All-in-One rugs are just a refreshed take on our Tufted style — same cozy look and washability you already love, just without the setup. One piece, built-in nonslip 1/2

@wenders1022 Haha, sounds like Banksy is really putting your Ruggable to the test! 🐶💪 Good thing it's built for exactly these moments. Hope your pup feels better soon! ❤️

I purchased a @Ruggable about 3 months ago and Banksy’s response has been “Challenge accepted!” I already am washing it for the 4th time tonight thanks to her doggie tummy troubles.

@GJDragon main character energy.🌟 2/2

@GJDragon Hi Catherine! We’ve made a few changes to our product offerings recently, and our Star Wars collection is unfortunately no longer available, as we’ve made the difficult decision to retire these styles. We’d love to help you find another show-stopping rug that gives the same 1/2

@Ruggable why have all the Star Wars rugs disappeared on the UK site?

@KingOfFreeTime So sorry you’re dealing with this! 💙 If you can DM us your order details, we’ll review and work on a fix for you right away.

Is it just me or is the quality of workforce terrible today? @Ruggable you sent me the wrong product.

@TinaLovesLights So sorry for the trouble! 😢 We don’t ship to APO/FPO addresses at this time. We truly appreciate your understanding, and recommend subscribing to our newsletter for any future updates! 📰

@Ruggable Why don’t you ship to APO/FPO addresses? It’s similar to some of the overseas locations and supports military families 😢

@Continental80 Hi, Brian! We’re so sorry! 💔 Express shipping isn’t available on your selected rug, and we don’t ship to your new country yet. Make sure you are subscribed to our newsletter by visiting Ruggable.com to get updates on all things new at Ruggable!

@Ruggable Unfortunately I can’t order the rug I wanted, the express shipping is not available. It only says FREE as an option, and I need it delivered by September 19, and you don’t ship to the country I have moved to.

@Ruggable is there an express shipping option?