Rules of Survival - Support

Living in a cruel world, would you accept a variety of tribulation and bloodiness and then become the next killer? Here comes a new era of ROS tournaments, All Out Server War. Join our discord server for more information: discord.gg/XD2W72j

@Srinivaspms @Bullseyexv Unfortunately, this seems to be more of an issue between you and Paymentwall, which we cannot address. Please follow the instructions written on the screenshot you sent, and your account should be unblocked from making further purchases. - G

@Jcano11702 @RoS_Mobile Thank you for informing us about this issue. We've been receiving similar reports about it lately, but we assure you that we're working on it. We apologize for the inconvenience. - G

@RoS_Mobile @RulesOfSurvival I logged in and I lost all my friends.

@NICTHESTALLION We apologize for the inconvenience. We've been receiving reports about this issue lately, but we assure you that we're working on it. - G

@AllDayAJT We are glad to hear that! We can't wait to hear more news from you!

Last night we passed 1,000 hours of streaming. I never thought I'd ever have 1k streaming hours but I've grown to love it so much. April 14, 2017 I hit start streaming on a mobile game @RulesOfSurvival just to make content. Now I'm doing this daily because it's my life. Thank you

⚔️Survivor Championship S3⚔️ Epic championship of ROS returns for a 3rd season. Teams from Philippines will face off teams from Vietnam and Indonesia to fight for the new SEA champion!!! #RulesofSurvival #SurvivalChampionshipS3

Dear survivors, stay safe and take care. A charity bazaar will be held in ROS recently and all the incomes are up for donation. We stand with you, pray for the Philippines. 💪💪

@KevinRamonB @RoS_Mobile That sounds bad! Did you make sure you've already bound that account through the User Center? Are you certain you're logged in on the right account? - G

Survivors, how about your first week of 2nd ROSversary? Guess what's new for this week? The brand new HERO MODE will be launched tomorrow! Come to login ROS, be your own hero! #ROSversary

@NICTHESTALLION Please note that the process of checking and reproducing the issue, then finding its trigger and fixing it, might take a little while. Thank you for your patience! - Bullseye

@Srinivaspms Hello there, we have forwarded your issue towards our development team. Thank you! - Bullseye

@itsssjpascuaa Accounts are temporarily suspended as an automatic precautionary measure. If suspicious account activity is discovered, the account will be permanently suspended. Otherwise, the account suspension will automatically be lifted after the specified duration. -Susi

@NICTHESTALLION Noted, we will make sure to push this through. Thank you! - Bullseye

@matiola503 We apologize for the late response! Since you've already contacted us via DMs, please check our reply there. - DECAL

@RulesOfSurvival I have been playing this game for over a year now and I had a account called Rnado and when I went to school they deleted everything from my iPad and when I got the game back I couldn’t find my account It’s just offline,if I could somehow get it back please reply

@mattchewxyz @RoS_Mobile When did this issue start occurring? Have you tried reinstalling the game? - DECAL

@RulesOfSurvival @RoS_Mobile ipad6th gen. . its sound not good.. ☹️

Dear @RoS_Mobile @RulesOfSurvival Why, everytime i played in my ipad, it takes 5min. before the game start. But when i played my android, only seconds the game will starts. 🤨🤔💁🏻‍♂️🤷🏻‍♂️

@yeeeests Hello! Since you've also contacted us through DMs, please check our response there. - DECAL

@jsh_isko Hello! Since you've contacted us through DMs, please check our reply. - DECAL

@weston05851460 If you have bound your account to any of the available services on the User Center – for example, Facebook – just switch to that account on your new device. Please note, though, that both devices should share the same OS, otherwise, account transfer will not work. - DECAL

@RulesOfSurvival I want to get my old account back after getting a new phone #RoSHelp