Ryan Froud

@WhichUK @MoneySavingExp @SkyNews

@JohnLewisRetail Final position from executive complaints: Customer must fund removal of a faulty 65” TV (£535), accept all risk, and may be left without a TV — even if fault confirmed. This is being presented as CRA-compliant. I’ll be escalating this further.

@SkyNewsBreak Sky News casually time-travelling to 29th January 2029 for this one. #liveblog-body" target="_blank" rel="nofollow noopener">news.sky.com/story/politics…

Premium prices. But if your TV is built into a media unit and develops a fault, removal costs are apparently yours. @JohnLewisRetail say this complies with the Consumer Rights Act. Just sharing for transparency.

@JohnLewisRetail market themselves as a premium brand. I’m currently being told that if a faulty 65” TV is built into a media wall, I must fund the removal myself. Worth knowing before you assume premium pricing = premium aftercare.

Ongoing dispute with @JohnLewisRetail about a faulty 65” TV. Their position: if your TV is installed in a bespoke media unit, you are responsible for all removal and reinstallation costs - even if the TV is confirmed faulty. They consider this compliant with Consumer Rights act.

@johnlewishelp After weeks of escalation, I’m told I must accept a repair for a faulty TV requiring dismantling a media wall at my expense, with only a “goodwill” contribution offered. This is being presented as CRA-compliant, which I strongly dispute. Silence from the Board.

@JohnLewisRetail After weeks of escalation, I’m told I must accept a repair for a faulty TV requiring dismantling a media wall at my expense, with only a “goodwill” contribution offered. This is being presented as CRA-compliant, which I strongly dispute. Silence from the Board.

@AmmyBellamy you text me!

@AmmyBellamy can we not have this conversation on here! Text me!

@AmmyBellamy still my bitch ;)

@sophielynchx it sure is

@sophielynchx maybe shame for u but not for me

@sophielynchx Don't worry I won't. Just used to seeing you like everyday and u used to do it for me. Now I have to Do it myself :( x

@sophielynchx I'm Clearly A #genius #clever #amazing #brilliant

@sophielynchx They do purple ones!

@PaigeButler123 @PaigeButler123 Know where your coming from there! Don't know if I could live without peanut butter on toast! X

@PaigeButler123 Guessing dad didn't have any? X