SEAT UK

@CAPTAIN_SPARKLE @CAPTAIN_SPARKLE That’s great news, we’re really glad to hear it’s all sorted now. Thanks for your patience throughout the process, and if you need anything else, we’re here to help.

@SEATUK It's been paid! at last! Hallelujah! 🥳🎉👯‍♂️👯‍♀️

So, @SEATUK , 1 month and 4 days after telling the ombudsman you will settle the complaint (within 14 days according to @Motor_Ombudsman ) we are still waiting. Any longer and there will be no option but to complain about your complaints procedure.

@DRJPTOM and best contact number, we’ll reach out to your three nearest retailers to see if there’s any possibility of securing an earlier appointment. Thank you for your patience, and we’ll do our best to assist you. 3/3

@DRJPTOM your situation, please note that we do not have the ability to influence the service schedules or appointments of our retailers, as they operate independently. However, if you could kindly send us a DM with your full name, vehicle registration number, email address, postcode, 2/3

@SEATUK - Can you help. We own a 74 plate Formentor. It’s developed a well know issue where it calls the Breakdown service repeatedly. Despite a 5 year warranty - we can’t even get it looked at until Feb2026? A few days wait may be acceptable. A few weeks it not.

@CAPTAIN_SPARKLE updated throughout the process. 3/3

@CAPTAIN_SPARKLE you further, please send us a direct message with the following details: Full name Contact information Case reference number (if available) Any relevant correspondence or documentation Once we receive this information, we will investigate the matter promptly and keep you 2/3

@SEATUK had a case with ombudsman for over a year, finally sorted, Seat agreed to pay, sent email asking bank details, gave them but no acknowledgement, phoned seat to confirm, 1 hour & 7 people spoken to, nobody knows anything about it, told me it was a scam! what's going on? 😡

@ColinGrim73 Hi@ColinGrim73, Thank you for reaching out to us. We’re very sorry to hear about the inconvenience you’ve experienced with your vehicle and the delay in resolving the issue. Please send us a direct message with your details so we can look into this further and support you.

@SEATUK @CUPRA_UK 8 weeks waiting on a resolution to getting my 8 month old Cupra Fromentor problems resolved. 5 weeks in Listers Cupra in Worcester and no idea if they will ever fix it! No replies to emails, awful customer service from the start!

@lyoung1985 following details: Your vehicle registration. Your email address. Your best contact number. The name of the Retailer you have been liaising with. We look forward to hearing from you soon. 2/2

@lyoung1985 Hi @lyoung1985, thank you for contacting SEAT UK. We are sorry to learn that you are experiencing these issues with your vehicle, and we do apologise for the inconvenience. To assist you further, we kindly request that you send us a direct message (DM) containing the 1/2

Been trying to get this resolved for 6 months now and driving around in a vehicle with fingers crossed that it doesn't catastrophically fail and leave me and my young family in danger. @SEATUK how do I go about raising a complaint on this?

@T33GUE need help finding your nearest retailer, you can use our seat.co.uk/find-a-dealer.… 3/3

@T33GUE our network. In the meantime, we recommend contacting your local approved SEAT retailer, where the team will be able to assist you with the battery concerns on your vehicle. They have the necessary expertise and tools to help resolve this issue as quickly as possible. If you 2/3

The small and mighty 💪 Cool as can be 🧊 Did you own a #SEATMii? Amazing shots of their #SEAT #Mii from IG/Malcomfeth #ShowUsYourSEAT

@BIGalan247 @alan Retailer that is assisting you and any advice you’ve received from your local retailer so far. This information will help us investigate your situation further. Thank you! 2/2

@BIGalan247 Hi, @Alan Dyer. Thank you for reaching out to SEAT UK. We understand your concerns and want to address them properly. To assist you, please send us a private message with the following details: your vehicle registration, email address, best contact number, name of the SEAT 1/2

@SEATUK I have a 2020 (registered in Aug) Taracco and can not connect my phone to it anymore!If it were registered in September 2020 I could connect with it! Why cant you move the goal posts a bit so I can get the most out of my SEAT!?

@dmwilletts details: Your vehicle registration number Your full name Your email address Your best contact number The name of the SEAT Retailer you’ve been liaising with Once we have this information, we’ll be able to investigate and support you promptly. 2/2

@dmwilletts Hi @dmwilletts. Thank you for contacting SEAT UK. We’re very sorry to hear about the difficulties you’ve experienced with your vehicle and appreciate you bringing this to our attention. To assist you further, could you please send us a direct message with the following 1/2

(2/2) 18 months, 15k miles later and now they need replacing. Just been in to get it sorted to say the brakes were never changed. Liars and crooks the lot of them @SEATUK @MonMotorsGroup @VW @MonMotorsVW @TheSun

@BevMills contact details so we can look into this urgently and support you further. 2/2

@BevMills Hi @BevMills, we're really sorry to hear you're spending your day off dealing with a squeaky clutch on your SEAT Ibiza, especially when it's only 7 weeks old. That’s definitely not the experience we want for you. Please DM us your vehicle registration, Retailer name, and 1/2

@SEATUK why am I having to spend my day off waiting for my SEAT IBIZA to be checked for squeaky clutch…. It’s 7 weeks old!!