Sarah Crafford

@ASOS_HeretoHelp I have DM’d you. The promo code isn’t working

@ASOS the code BEQUICK20 isn’t recognised in my basket. Please can you help?

@Missguided_help please can someone reply to my DM?

@ASOS_HeretoHelp please can someone reply to my DM

@ASOS_HeretoHelp I already have done!

@ASOS_HeretoHelp please can someone reply to my DM. I’m waiting on a refund to be processed for a lost parcel

@ASOS_HeretoHelp can someone please get back to me about my missing order. I have DM’d and was told I would have an answer by the end of yesterday!

@ASOS_HeretoHelp can someone please reply to my DM!

@ASOS_HeretoHelp please can someone reply to my DM? Thanks!

Just saw this happen @LondonPalladium! @Madonna #madonna AMAZING!!!

@Missguided_help I have dm’d you ..

@SJCrafford Hey Sarah, we are sorry to hear that the code is not working. Could you please DM us a screenshot of your basket with the items showing? Thanks.

@Missguided_help the app code isn’t working. I’m buying full price own brand items. Can you help please?

@Missguided_help Sure. Will do now

@OfficialPLT when I’ve sent back 2 items from an order, why would you only refund me for one?!

@OfficialPLT parcel apparently delivered on Thursday. No sign of it at all! Can you please help? X

@CD9WHU @GNRailUK @CD9WHU they’re all running! I just got on at Hatfield and the trains empty!

@ASOS_HeretoHelp been waiting over 48 hours now for a response from the investigations team which I should've heard from in 48 hours...

@ASOS_HeretoHelp I have replied...

@ASOS_HeretoHelp please could I have an update? I have dm'd

@ASOS_HeretoHelp any chance of a reply?!