SMG

The real cost of a broken customer experience isn’t just a lost sale, it compounds across operations, employees, and brand trust over time. Here are the hidden impacts of poor CX and practical ways you can detect friction. ⏳📉 hubs.li/Q046zwNR0

A single bad experience can cause 32% of customers to abandon a beloved brand. It's becoming clearer that experience management is a critical part of protecting the relationships that brands work so hard to build. 👀💡 → Stay ahead of CX trends at hubs.ly/Q046pyHv0

Your brand isn’t built in a single campaign. Here are practical ways to shape every touchpoint into a connected, memorable experience that drives real growth 🛍️🔄 Ready to become the brand people choose again and again? Download the full guide: hubs.li/Q046njt90

The whole team can relate to Stuart’s excitement as we bring the power of community-driven insights into experience management. We look forward to using Ignite Communities to help brands understand and act on real customer perspectives faster than ever. 🙌

2400+ new ways to say thank you just dropped. 🎁 🙌 We have expanded our platform to give our clients access to more ways to engage your participants, in the right places, with rewards they actually want. Find out more at hubs.li/Q046zfTH0

The name may be new, but our purpose hasn’t changed. To stay up to date on product news, insights, and announcements, stay tuned. ☝️ 🔭

We give brands a direct line to real people, helping teams test ideas, validate concepts, and co-create products long before they reach the market. 👥⭐️ This is how community insight and AI strategy are reshaping innovation: hubs.li/Q046Csch0

Want to know out how brands are connecting customer feedback and strategy to design experiences that keep people coming back? If you’re already gathering community insights, this is the playbook for turning them into real CX impact.☝️💡 ➡️ Get the guide: hubs.li/Q046CrfG0

Shoppers today browse like detectives, price-check like analysts, and expect checkout to feel as easy as sending a text. Here are 10 trends shaping retail in 2026 and what these changing behaviors mean for brands today. ⬇️🛍️ hubs.li/Q046Zbdn0

@Dippynic Hi Brett, sorry to hear that. Please reach out to support@bulbshare.com and we'll look into that for you!

@Bulbshare sorry but I am having issues signing in with my new phone. I get the verify email and it takes me back to the exact same place ie get started

Big news: Bulbshare is now Ignite Communities! 🤝🥂 Nothing is changing about the communities you love. As part of SMG, we’re bringing community-led insights into something bigger: putting real voices at the heart of brand, customer, and employee experience. 🏆

Big things are on the way!! ⚠️🚨 We’re excited to embrace a bigger and brighter future as we expand our capabilities for both clients and communities. Stay tuned for more details coming soon. 👀

Advocacy scales faster than ads ever will. 🗣️⭐️ 📌 Advice for brands: stop broadcasting, start building. Invest in spaces where customers feel heard, rewarded, and proud to speak for you. (Source: hubs.li/Q044n0Z40) #Bulbshare #Research

From insight to in-store impact, faster than ever. 🛒 ⭐️ Find out how we help our partners achieve: • Research that customers love • Clear, actionable signals • Close ongoing relationships with buyers Visit hubs.li/Q044m_3b0 #Bulbshare #SMG #CustomerRelationships

The next generation of insights won’t come from observing culture from the outside. They’ll come from being embedded in the communities shaping it. 🤝 Don’t get left out of touch. Let’s help you build your community, visit hubs.li/Q044mYh50 #SMG #Bulbshare #Culture

Why choose when you can have both? 🍰 With Bulbshare from SMG, your customer and employee experience insights are finally brought together in one powerful platform. #SMG #Bulbshare #EX #CX

That’s the power of an always-on community. ⚡ With Bulbshare, brands like @PurinaUK are tapping into a strong network to unlock real-time insight, from live video interviews to virtual workshops, and so much more! hubs.li/Q0449QHR0 #Bulbshare #Purina #PetLovers

We truly pride ourselves on being driven problem-solvers. ✅ Seeing our practices and tools in action, and the real results they drive, is what makes our work fulfilling. Our teams are excited to keep creating viable impact as we continue to expand this year. #Bulbshare #Asahi

🤳 Video has changed how we share and champion ideas, and it’s shaping the future of research. Finally, discover tools that work for you, not against you. Book a demo at hubs.li/Q041X2Nt0 #Bulbshare #ResearchTools

“Make sure that you meet your young researchers and audience members in the spaces they already occupy.” 🎤 Day 2 of @ESOMAR's #AfricaInFocus saw us on the panel discussing new ways to connect with the next generation of researchers. Hopefully the first of many. 🌍✨