Samantha Buchler

@CityPowerJhb Still no power in Olivedale. Is there an ETR at least?

#CityPowerUpdates #RandburgSDC Randburg SDC Outage Update Bryanston Substation, Borrowdale Distributor (parts of River Club, parts of Bryanston and surrounding areas): The power supply is fully restored following a power outage caused by cable fault. We apologise for the inconvenience caused. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484/ 080 020 2925. Link to channel: whatsapp.com/channel/0029Va…. ^KK

@CityPowerJhb any updates on the Olivedale power outage? Has the fault been found?

@CityPowerJhb what’s the cause of the power outage in Olivedale / SharonLea?

@JHBWater @JHBWater any updates on the resumption of the water in Randburg?

Daily water supply system status updates: Tuesday, 20 May 2025 (Afternoon). ^N

@CityPowerJhb What is happening in Olivedale? Power has been off for almost 5 hours now. Please advise.

#CityPowerUpdates #RandburgSDC Randburg SDC Outage Update Olivienhout Switching Station: Our team is en route to investigate the cause of the outage affecting customers in Northriding AH, Northgate, parts of Northwold, and surroundings. Affected customers will be updated as and when new information becomes available. We apologise for the inconvenience caused. ^MR

@JHBWater when are you expecting water to start returning to Olivedale?

@CityPowerJhb Can we please have an update. Any update…

@SamBuchler Hi, we have noted your concern and have escalated the matter. ^MB

#CityPowerUpdates #CityPowerOutages #RandburgSDC Randburg SDC: Outage Update Date: 07 December 2024 Houtkoppen 11KV Substation, Conduit Distributor: Power supply has been fully restored. The outage was caused by a faulty cable, which affected customers in Olivedale, Maroeledal, Juskei Park, and surrounding areas. We appreciate your patience and understanding. For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156. ^MB

@CityPowerJhb Do you know when you’ll have a response to the escalation? We need to know if we must make alternative arrangements

@PieterV55700630 @CityPowerJhb @CityPowerJhb please confirm the teams are still on site - we can’t wait until morning

@CityPowerJhb @SamBuchler Your just saying the same thing without any kind of real update. Where is the team ? Are they checking ? Do they even know what area is off

@CityPowerJhb Escalated to whom? We’re in the same situation we were in at 10am this morning. Please - it needs to be resolved tonight still.

@RumaisaK22 @CityPowerJhb @CityPowerJhb I actually can’t. Between the heat and the fact that we have food in freezers and our fridges - you’re causing a nightmare

@CityPowerJhb @CityPowerJhb olivedale Amsterdam Estate still does not have power. It’s the second time you have said that the power has been restored when it hasn’t

@PieterV55700630 @CityPowerJhb Amsterdam still without power almost 40 mins you @CityPowerJhb said it was restored. Please let us know urgently what the situation is

@CityPowerJhb Amsterdame estate on Amsterdam drive

@CityPowerJhb Power hasn’t been restored in Olivedale after loadshedding- please provide an update?

@CityPowerJhb @JRMeinneararch What’s the ETR?

@JRMeinneararch Hi Jason, operators are on site attending to the outage. ^ZD

#JoburgUpdates #CityPowerUpdates #Randburg Operators are on site attending to the outage affecting customers in Bromhof, Northwold, Sundowner, and surrounds. Customers will be updated on developments. We apologize for the inconvenience caused.^GR

@JHBWater Guys - where’s our update?? We need to know if we must make other arrangements this weekend. At least @CityPowerJhb gives decent updates.

#JoburgUpdates#CustomerNotice#Olivedale ^B

@JHBWater Have they started the repairs this morning? What’s the new ETA?

@Juvman30 @JHBWater Are we serious right now? Well if residents want to know why the water levels are low - it’s because because the water is still running down Jacaranda Avenue

@SamBuchler @JHBWater Repairs “failed” last night so they r returning to site at 7:30 to restart work.

@CityPowerJhb This is the same message you sent out at 9:14 this morning. So you haven’t done anything about Olivedale today. We need an ETR!

#OutageUpdate #Randburg Randburg SDC Outage Update 08 December 2023 at 14h00 Khanyisa Substation, John distributor: Tripped due to double faults and existing fault on the circuit, affecting customers in Millhill, Bryanston and surroundings. Test branch is on site locating fault. Beyers 88/11kv substation Judges distributor: Tripped on earth fault, affecting Windsor West, Cresta and surroundings. Operators are on site running a fault. Olivedale Substation affecting customers in parts of Olivedale, Meadowhurst and surroundings. Operators will attend to the outage after completing the task at hand. Further details will be confirmed in the later update. We apologise for the inconvenience caused.