Giorgi Samkharadze
241 posts






Alright, it’s time to clean this up and set things straight. We understand there have been many concerns about MEXC’s current risk control mechanism and our communication after actions were taken. We didn’t respond directly or quickly enough before. Starting now, we’re making the following meaningful changes: 1. Shorter lock periods: The fastest review will now take 24 hours, most cases will last 2–30 days, and even the most severe will be capped at 180 days instead of 365. 2. Earlier intervention: When suspicious activity is detected (e.g., multiple accounts), we’ll act immediately, rather than waiting until after trading activity occurs. 3. Greater transparency: Users will be clearly informed of the reason for any restriction — no more vague or canned “violation of trading rules” messages. 4. Daily review and correction: Our team will conduct daily audits to unfreeze any mistakenly flagged accounts and offer trading bonus compensation for the inconvenience caused. This is only the first step in improving how we handle risk control. Your feedback matters, and we appreciate everyone who continues to push us to build a fair, transparent, and trustworthy trading environment at MEXC.























