Sammy Elliott retweetledi
Sammy Elliott
1.1K posts

Sammy Elliott
@SammyVictoria26
Live, Laugh and Love!!!
Leeds, UK Katılım Temmuz 2009
782 Takip Edilen339 Takipçiler
Sammy Elliott retweetledi

@loveholidays you should be ashamed! My friend is unable to travel due to a cancer diagnosis and he has insurance, so expected a full refund after providing hospital documentation to you…your customer service is appalling! You won’t even provide him with a no show…
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@thomaz007 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your reachable number for assistance.Thank you
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@thomaz007 @loveholidays Don’t like his comment @loveholidays we want to know what action is going to be taken? He really doesn’t need this added stress!
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@loveholidays @SammyVictoria26 I am the person whom is concerned you have been very poor with your help with some one who had cancer who could not do on holiday and all I am asking is for a no show letter shame on you guys!!!! I will be making sure every person I know will never book a holiday with you!!!
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Let’s see if @loveholidays can sort this out!!! I’m honestly shocked at the customer service and the lack of it!!!
Tom Harwood@thomaz007
@loveholidays @SammyVictoria26 I am the person whom is concerned you have been very poor with your help with some one who had cancer who could not do on holiday and all I am asking is for a no show letter shame on you guys!!!! I will be making sure every person I know will never book a holiday with you!!!
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God for bid you book a holiday with @loveholidays and then get devastating news you have cancer & require immediate treatment so can’t travel! And you provide doctor’s notes & can’t get a refund for your holiday! That surprisingly you’d love to go on but CANT! Disgusting!
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@loveholidays He’s going to contact on here! The manage my booking link you’ve sent is pointless he’s been down this route! I hope your customer service improves as this experience has been shocking!
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Sammy Elliott retweetledi

@SammyVictoria26 Hey Sammy, unfortunately we're only able to discuss bookings with the lead passenger. If the lead passenger is able to get in touch with us we'll be happy to look into this for them. Alternatively, they can get in touch here: tinyurl.com/yckt7rb8
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@loveholidays think sending a link to manage my booking page is going to suffice! When my dear friend has been down this route! Love holidays need to sort this ASAP!
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@loveholidays You’ve sent the link to your general manage my booking page! We are passed this stage, can you get me a managers contact details! He’s been through the above process and got no where as you can appreciate this is the last thing he needs alongside cancer treatment!
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@SammyVictoria26 Hi Sammy, Unfortunately we're only able to discuss bookings with the lead passenger. If the lead passenger is able to get in touch with us we'll be happy to look into this for them. Alternatively, they can get in touch here: tinyurl.com/yckt7rb8
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@loveholidays I would like a member of your team to contact me so we can get this resolved! It is disgusting how he is being treated!
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@loveholidays @loveholidays I have advised him! He’s already been in touch with you and you have been disgustingly unhelpful…. But I will advise him, see how far he gets! I will let you know!
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@loveholidays no show letter, so he can claim back on his insurance…not only can he not return to work due to his cancer treatment, he can’t go on holidays, he is struggling financially and can’t even get a refund for a holiday he is unable to go on at no fault of his own!
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Not long now 😬 5 days to go!
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