SaskTel Support

For latest outage updates visit sasktel.com/outages. To report or inquire about an outage, please call 1-800-SASKTEL (1-800-727-5835). Our technical support team is available 24/7.

1:30 PM: The outage affecting Home Phone in Wishart has been fixed. Thanks for your patience.

06:30 AM: There is an outage in Wishart affecting Home Phone. We are working to fix this as quickly as possible and will update this post when more information is available.

02:30 PM: The outage affecting Internet, MaxTV, and Home Phone services in Red Earth and Carrot River has been resolved. Thank you for your patience. #skoutage

10:20 AM: There is an outage in Red Earth & Carrot River affecting Internet, MaxTV, and Home Phone Services. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage

09:25AM: The outage affecting Home Phone Services in Nipawin has been resolved. Thank you for your patience. #skoutage

08:40 AM: There is an outage in Nipawin and surrounding areas affecting Home Phone Services. We are working to fix this as quickly as possible and will update this post when more information is available. We appreciate your patience while we work to rectify this. #skoutage

08:45 AM: The Outage affecting Wireless Cell Services in the Prince Albert Area currently includes Carrot River East, Bertwell, Murphy Creek, Crooked River, Mistatim, Red Earth IR, Jedburgh, Belle Plaine, Zenon Park, Bjorkdale, Arborfield, Petaigan, Pontrilas, Ridgedale. Thank you for your continued patience as we work through this.

Due to recent storm damage the following communities are experiencing a cellular service outage or impairment: Porcupine Plain, Bjorkdale, Marean Lake, Reserve, Red Earth, Crooked River Greenwater lake, Reserve, Crooked River, Bertwell, and Weekes. There's no estimated repair time, but we’re working to fix this as soon as possible. For all other troubles, please stay on the line. #skoutage

The following communities are experiencing a Cellular service outage due to recent storm activity. Porcupine Plain, Bjorkdale, Marean Lake, Greenwater lake, and Weekes. There's no estimated repair time, but we’re working to fix this as soon as possible #skoutage

Due to an extended power outage the cellular site of Weekes is currently offline. Services will be restored once power is restored. #skoutage

The outage affecting Home Phone services in and around the Duck Lake area has been resolved. Thank you for your patience. #skoutage

We are aware of an outage affecting Home Phone services in and around the Duck Lake area and are working to restore service as quickly as possible. Updates will be posted when more information is available. #skoutage

@bsmith_II Hello, our tech support team might be able to help with this. You can call them at 1-800-727-5835 or start a live chat with them here: sktl.ca/chat. Thanks!

@SaskTelSupport not sure if this is where to ask but my iPhone no longer is able to retrieve/connect for email. I've always used pop3 for email. Works on my pc (pop3 ) and webmail online works. I removed my mail account on my phone, re added . It worked once then quit again.

@Grnty Hello Grant, sorry about the trouble. With all the extra people in the area this weekend, the network will likely be running at capacity. We appreciate your patience.

@SaskTelSupport have you fixed the lack of service coverage at Sask Beach? Dropped calls, texts not going through

@StangKYQR Hello Krista, so sorry for the frustrating call experience. If you're still having troubles talking to an agent on the phone, the chat option might be more convenient. You can reach out here: sktl.ca/chat

@SaskTelSupport Do you only have two people answering phones? Almost two hours now of calling in then being on hold for 15 minutes only to be cut off, tried the callback option twice and nothing. Still haven't talked to a human.

@kokochaseswx Hello Connor, so sorry for the trouble! Unfortunately I'm pretty limited on this end, but if you give us a call at 1-800-727-5835 we can take a look for you. Thanks!

@SaskTelSupport my WIFI is currently down here in Saskatoon at the moment. Tried restarting router, but internet is still not working. Says I am connected on my laptop, but it also says “no internet, secured” . Not too sure what’s going on. Think this may be on ur guys’ side

@mwilliams306 Hello Mike, so sorry to hear that! If you're still having issues, please contact us at 1-800-727-5835 and we can take a look at what's going on.

@SaskTelSupport help! I have no internet.

@whatsupcourtney Hello! Yes, our sales team is currently in the swift current area. Thanks for looking out ;)

@SaskTelSupport — hi there, do you have representatives from Sasktel out in Swift Current today regarding updating/upgrading the internet due to service complaints? Just want to make sure this isn’t a scam!

@MikeRempel710 @SaskTel We're so sorry about this issue! I'll pass this concern off to the proper channels but feel free to give our support team a call as well. you can reach them at 1-800-727-5835 or start a live chat with them here: sktl.ca/chat. Thanks!

@SaskTel @SaskTelSupport I’m 10 kms from two different cell towers and I keep having calls dropped and dead spots in the yard, get it together cause this is pathetic. #embarrassing #SaskTel