SaskTel Support

For latest outage updates visit sasktel.com/outages. To report or inquire about an outage, please call 1-800-SASKTEL (1-800-727-5835). Our technical support team is available 24/7.

The previously reported wireless outage affecting customers in the Marriott area due to a cable cut has now been resolved. All services have been fully restored. We appreciate your patience during this time.

There is a cable cut current affecting the Wireless customer in the Marriott area. Our techs are working to resolve this as quickly as possible and will update when more information is available. #skoutage

Our techs have identified where the cable cut is located. Estimated time for repair is 6-12 hours.

09:05AM: The outage affecting Wireless Voice in Saskatoon has been fixed. Thanks for your patience. #SKoutage

08:30 AM: There is an outage in Saskatoon affecting Wireless Voice Calls. We are working to fix this as quickly as possible and will update this post when more information is available.#SKoutage

@wilsond3010 @SaskTel Hi! I'm so sorry to hear you're having trouble. Unfortunately, I’m a bit limited on this end but our sales/service team can help you out with that. Feel free to start a live chat with them here: sktl.ca/chat. Thanks!

@SaskTel @SaskTelSupport I have called in numerous time to get my money back since closing my account in February When am I getting my money back

@SaskSneeze @sheldonjones83 Sounds good. If you don't hear from us in the next couple days, please let us know :)

@SaskTelSupport @sheldonjones83 The second guy determined that it was either the white box (the one that gets the signal) or the power that is malfunctioning and I'm still waiting for someone to contact me to book an appointment.

@SaskTelSupport holy fuck.... I phoned and the guy was trying to get me to reset stuff and getting upset with me but I'M NOT A TECHNICIAN AND DON'T KNOW WHAT I'M DOING! I don't need this.... if it keeps cutting out I'm switching to access. What the actual fuck

@SaskSneeze @sheldonjones83 Hello Jason, so sorry for all the trouble. In the meantime, if there's anything more we can help with please feel free to reach out. We're also available on live chat here: sktl.ca/chat

@sheldonjones83 @SaskTelSupport Update: the guy I talked to this next time was much nicer and couldn’t read a signal from it… so yeah I guess turning it off and on DIDN’t fix it…. But now it’s not just working intermittently… it’s just not working at all. So cool. Waiting to schedule an appointment

10:35 PM: There is an outage in Swift Current affecting High Speed and MaxTV. We are working to fix this as quickly as possible and will update this post when more information is available. #SKoutage

4:50 PM: The outage affecting Internet and Max TV services in Moose Jaw and Ogema area has been fixed. Thanks for your patience. #SKoutage

3:30 PM: We are aware of issues with service in Moose Jaw and Ogema. Customers will/may experience Internet and Max TV service loss. We are working to fix this issue as quickly as possible and will update this post when more info is available. #SKoutage

4:15 PM: The outage affecting Wireless Cellular Data services has been fixed. Thanks for your patience. #SKoutage

3:30 PM: We are aware of issues with SaskTel Wireless Cellular Data services. Customers May experience Slow or no Wireless data in various locations. We are working to fix this issue as quickly as possible and will update this post when more info is available. #SKoutage

3:00 PM: The outage affecting Internet and MaxTV Stream services in Pinehouse Lake has been fixed. Thanks for your patience. #skoutage

2:00 PM: There is an outage in Pinehouse Lake affecting Internet and maxTV Stream services. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage

This planned outage is now completed. The maintenance was required to support the long‑term reliability of the network serving the community. SaskTel thanks customers in and around Kinoosao for their patience and understanding while this work was completed.

On March 25, 2026 - Crews will be completing scheduled maintenance on the satellite network that supports SaskTel Landline Phone services (Home Phone and Business Phone) in Kinoosao. The outage is expected to last approximately 8 hours. The exact timing of the service interruption cannot be confirmed in advance. During the outage, residents who require emergency assistance should physically contact another person for help or visit your nearest health clinic or RCMP detachment. SaskTel apologizes for any inconvenience this service interruption may cause and thanks customers for their patience while the work is completed. #skoutage

@DorriPeterson Hello Dorri, so sorry for the trouble. Can you please DM us with your account number and we'll get this resolved?

@SaskTelSupport I am roaming in Australia using a R & R $70plan & I cannot make calls to Canada nor local calls. FaceTime /WhatsApp work either. I need international FaceTime enabled, enable international SMS, remove any roaming/spending blocks, & reprovision my roaming services

@urbanracer34 Hello Jerad, happy to hear it's working now! Thanks for the update 🙂

@SaskTelSupport Just following up: The app appears to be working OK right now.

@SaskTelSupport hello! The MySASKTEL app is prompting me to log in. It didn’t before. I tried deleting it and reinstalling it with no change. Is this a bug?