Satarupa Banerjee

@rotimatic Extremely disappointed with your product and the worst customer care ever. The first replacement was faulty. We returned it and waiting for over 5 months for another replacement as we are still covered by warranty. Despite numerous emails and escalation there is no progress. Scam

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@rotimatic we have been waiting for a replacement since January. Prior to that twice we have been sent faulty machines. No one from customer care responds. Can you tell us why the replacement has not been sent yet when it’s still in the warranty period. Order no RSO07299