ScottMadden, Inc.

AI can reduce volume and improve efficiency for shared services, but it can also enable a shift from managing cases to delivering end-to-end outcomes >> scottmadden.com/insight/shared… #SharedServices #AI #GBS #OperatingModel #BusinessTransformation

U.S. utilities plan nearly $1.1T in investment in the next 5 years, per our review of the 30 largest utilities, due to grid mod, resilience, clean energy, electrification, and large-load growth #GridModernization #EnergyInfrastructure #ElectricUtilities scottmadden.com/insight/inside…

AI innovation requires governance, ownership, and measurable outcomes. Our AIMS framework restructures governance to help organizations embed AI into enterprise operations. scottmadden.com/insight/aims-t… #EnterpriseAI #AIGovernance #InnovationStrategy

Technology alone doesn’t transform an organization. Successful implementations require process clarity, stakeholder alignment, and strong change management >> scottmadden.com/insight/the-sy… #SystemEnablement #EnterpriseSystems #SystemImplementation

Battery storage remains one of the most competitive and flexible resources, and is benefiting from preserved tax credits and fast deployment timelines >> scottmadden.com/energy-industr… #BatteryStorage #EnergyTaxCredits #EnergyIndustryUpdate

We supported an independent utility in creating a multi-year transmission project model to aid in project sequencing, strategy development, and regulatory + leadership alignment >> scottmadden.com/insight/capita… #TDCapital #CapitalPlanningStrategy #EnergyUtilities

Realizing the compounding benefits promised in an AI transformation is far off if your organization is only looking at tasks. Start your AI implementation by asking bigger questions and you'll improve end-to-end outcomes. scottmadden.com/insight/shared… #SharedServicesAndAI

71% of organizations report using generative AI in P2P, yet friction persists. Our latest benchmarking report explains how tech + governance and data foundations strengthen tiered P2P scottmadden.com/insight/how-te… #GenerativeAI #ProcureToPay #SharedServices #FinanceTech

Natural gas LDCs face an uncertain future amidst regulatory uncertainty across the United States. Learn more about some "no-regrets" moves that can set orgs up for agile change. scottmadden.com/insight/planni… #NaturalGasUtilities #UtilityPlans #NaturalGasRegulations

Build a shared services platform with AI, and you'll enable continuous improvement of service delivery on a massive scale. Learn what this approach means in our recent article: scottmadden.com/insight/shared… #AIInSharedServices #AIPilot #ContinuousImprovement

A recent project utilized targeted AI applications to rationalize enterprise data and establish a framework for further automation for our client. Read more about our process: scottmadden.com/insight/ration… #AIPilotProject #Procurement

AI pilots often stall before delivering measurable value. AIMS provides a structured approach to turn AI experimentation into measurable business results. Read about its impact: scottmadden.com/insight/aims-t… #ArtificialIntelligence #EnterpriseAI #InnovationManagement

Read about our approach with a recent client standing up a centralized project management office to manage billions in federally funded #CapEx projects >> scottmadden.com/insight/establ… #PMO #UtilityInvestment

The benefits of successful autonomous finance transformation should not just be viewed in terms of time and cost; organizations are also seeing improved compliance, stronger data quality, and real-time forecasting scottmadden.com/insight/breaki… #AIForFinance #AutonomousFinance

If your AI strategy assumes a stable 18-month planning horizon, it’s already behind. Leading organizations are shifting from static roadmaps to adaptive execution models that evolve as fast as the technology itself. scottmadden.com/insight/the-18… #AITransformation #DigitalStrategy

The 30 largest U.S. electric utilities plan ~ $1.1 trillion in capital spending across generation, transmission, distribution, and resilience, underscoring an unprecedented grid investment cycle scottmadden.com/insight/inside… #CapEx #NorthAmericanEnergyIndustry #EnergyCapitalTrends

Natural gas LDCs face divergent futures driven by evolving policy and market forces. “No regrets” tactics to respond include operational efficiency, scenario planning, and regulatory engagement scottmadden.com/insight/planni… #NaturalGas #UtilityStrategy #RiskManagement

We recently supported a GBS stand-up for a global healthcare spin-off, which helped them realize an anticipated $20-$30 mil in value from the transformation scottmadden.com/insight/strate… #GBSExcellence #GlobalServiceDelivery

Our consultants supported the grant application process for a large investor-owned utility, with a plan for modernizing the distribution grid and prevent weather-related disruptions scottmadden.com/insight/distri… #GrantApplicationSupport #FederalEnergyGrants

PJM's capacity prices have surged, driven by new accreditation rules, higher load forecasts, and a wave of generator retirements. Our Power Brief examines the implications for reliability and customer impact. scottmadden.com/energy-industr… #EnergyIndustryUpdate #EnergyReliability