SeaTicket

@Trong_Hatachi Critical bug and feature request can be easily classified by both human and AI. So this is unlikely to happen. Event in such a case, the human can easily correct the type of the issue.

@SeaTicketAI cool but who's double checking the AI's triage when it mislabels a critical bug as a feature request

Still manually process GitHub issues? 4 steps to automate GitHub issues processing with SeaTicket AI Agent: 1. Connect Your GitHub Repository 2. Connect Knowledge Sources 3. Watch the Agent Work 4. Approve Agent Actions See how it works → seaticket.ai/github-issues-…

@lvn_crypto In our own daily use, because issue triage and answering is not a very difficult task (compared to other long term agent tasks), the AI give reasonable suggestions most of the time. Even when it cannot work, the human have a chance to correct it.

@SeaTicketAI ngl step 3 always sounds easy till the agent hits a weird edge case, how it handle that

The Agent continuously analyzes issues on its own and suggests next actions automatically. For example, it can draft a reply to a GitHub issue or Discourse thread, and team members can review, edit, approve, or discard the suggestion. Once approved, SeaTicket automatically posts the reply back to the original thread.

@SeaTicketAI step 4 feels like the real boss fight ngl, does it ever get fully hands free tho

@AUaussieF To start with a large repo, you can try our "Starter" plan which can handle 2500 issues. Only the latest 7 days issues will be processed by AI during first time sync. So it will not consume a lot of credits.

@SeaTicketAI Love this, super handy for busy teams. Keen to give it a spin. Any tips for getting started on a large repo?

@AnhDaDen811 The agent's actions need manual approval. If the agent mislabelled something, you can just ignore it or cancel the suggested action.

@SeaTicketAI step 3: trust issues automation? what happens when the agent mislabels something

@ChanhBui177509 The AI agent will generate candidate replies for synced issues from GitHub and Discourse forum. These replies will only be sent out after receiving human approval.

@SeaTicketAI love the cross-repo Analyze, but how do you avoid duplicate/noisy tickets from AI? is there a human gate or a confidence threshold

Overwhelmed by growing GitHub Issues? SeaTicket syncs issues from multiple repositories into one workspace for AI Chat, related issue discovery, ticket creation, and AI agents suggesting next actions. Resolved issues become knowledge, while Analyze reveals cross-repo trends.

@xJunkies7 Agents will suggest actions for the synced issue, like sending a comment, closing the issue, assigning the issue as a bug or a feature request.

@SeaTicketAI agents suggest next?

Learn more about SeaTicket: seaticket.ai

Read the full blog: blog.seaticket.ai/how-seaticket-…

Learn more about what we offer. blog.seaticket.ai/seaticket-ai-p…

SeaTicket is an AI-powered unified issue management platform that brings GitHub, forums, email, and many more channels into one workspace. With all issues unified, the AI Agent analyzes your tickets, issues, and knowledge base to draft responses and deliver smart resolutions.