ServiceOntario

🚨Beware of fake government messages! ServiceOntario will NEVER: • Ask for payment by email/text/phone • Request personal /banking info • Threaten with police/collections • Request you call or click a link Think it’s a scam? Don’t risk it. Visit: Ontario.ca/services

@groutprophet @fordnation Hi. ServiceOntario prides itself on delivering excellent customer service for all Ontarians. Please reach out to our Customer Experience Office at CEO@ServiceOntario.ca with the details of the experience, including centre location, and date/time, so we can investigate further.

#ServiceOntario @fordnation our disabled son who recently had a kidney transplant, goes to get his health card renewal mandatory picture taken. After getting his hair cut dressed he is sent home without picture taken because his manual wheelchair wheels were in the way.

@kellymarcon Hi there. A customer service representative will be able to provide the required information. Please give us a call at 416-325-8305/1-800-461-2156 so a customer service representative can advise.

@ServiceOntario I called this morning and spoke with a very nice lady, however I was informed that essentially this cannot be fixed quickly even though the error is not on my end. I was told to upload something to a portal? Can you advise how this is done?

@ServiceOntario I received my birth certificate + my dad’s last name is misspelled. This mistake may impact my ability 2 travel to the UK to lay my dad’s ashes 2 rest. I need this rectified ASAP. This has been a nightmare. I know mistakes happen but this needs to be fixed now.

@cyb3rjy0t Hi. For privacy and security reasons we do not have access to customer information. Please give us a call at 416-326-1234/1-800-267-8097 so a customer service representative can ask you a few questions and advise.

Hi @ServiceOntario my child’s birth certificate application is awaiting registration for more than 6 weeks. Urgent travel is required for critical health support of family member. Despite submitting multiple urgency requests with proof, no progress. Help‼️🔔

Orange weather warnings have been issued by @environmentca for parts of Eastern Ontario. 🟧Visit weather.gc.ca or download the WeatherCAN app for location-specific weather updates and alerts 🟧Follow local advisories 🟧Check @511Ontario for road information #ONstorm

@Kayaxkiss Hi there. For privacy and security reasons we do not have access to customer information through this channel. Please give us a call at 416-235-2999/1-800-387-3445 so a customer service representative can look up your information and advise.

@ServiceOntario I paid my license reinstatement fee online, and it still shows up when I search for it. You guys also never gave a receipt. What is this scam?

You can renew your child’s health card online! If they are between 4–15 years old and born in Ontario, you may be eligible to renew online and receive a temporary card instantly. Fast, easy and convenient! Learn more: #section-3" target="_blank" rel="nofollow noopener">ontario.ca/page/health-ca…

Ontario Photo Card holders can now update their address online! If you’ve recently moved, make sure your information is up to date. It’s quick, easy and secure. Learn more: #section-5" target="_blank" rel="nofollow noopener">ontario.ca/page/ontario-p…

Have you moved? You can update your driver’s licence, health card, accessible parking permit and Ontario Photo Card online, all at once. One update. Multiple cards. Simple and convenient. Ontario.ca/AddressChange

@rohitsuccess Hi there. For privacy and security reasons we do not have access to customer or application information through this channel. Please give us a call at 416-325-8305/1-800-461-2156 so a customer service representative can look up your information and advise.

@ServiceOntario Team, i’ve waited for normal processing time for 3-4 months for my name change application but application is still under review. Pls assign me a specialist for my application as i have to make my new passport with new name & i’ll travel at the end of march.

@Freezin___ Hi there. Thanks for reaching out. Please call our vital events line directly at 416-325-8305/1-800-461-2156 so a customer service representative can ask you a few questions and advise.

@ServiceOntario when applying for an Adult Name Change, if I have answered no to section D, questions 2, 3, 4 and 5, do I require a police check? The verbiage is unclear. Thank you

Stand against bullying by wearing pink on #PinkShirtDay. Let us come together to promote kindness and support one another in creating a respectful environment for all. @pinkshirtday

Just moved? Update your address without the extra hassle! ✅ Driver’s licence ✅ Health card ✅ Ontario Photo Card ✅ Accessible parking permit Do it all online, in one place. Your move made simple. Ontario.ca/AddressChange

Ontario Photo Card holders can now update their address online! If you’ve recently moved, make sure your information is up to date. It’s quick, easy and secure. Learn more: #section-5" target="_blank" rel="nofollow noopener">ontario.ca/page/ontario-p…

@DuffMacDonald @fordnation Hi there. The ServiceOntario Customer Experience Office is dedicated to listening to you and we welcome your feedback. For more information, please visit: ontario.ca/page/customer-…

@fordnation @ServiceOntario HEY SERVICE ONTARIO and the Ontario Govt- why are there so few seats at this Service Ontario in the Canadian Tire at Church & Yonge Street??? So sketchy and horrible and for older people! 🤬🤬🤬🤬🤬🤬🤬 #DougFord #ServiceOntario

@ragell Hi there. Thanks for reaching out. Please call our driver and vehicle line directly at 416-235-2999/1-800-387-3445 so a customer service representative can ask you a few questions and advise.

@ServiceOntario have to renew license and health card get a new photo. I’m confused as to what documentation I need? Do I just need my existing id or do I need to bring additional documents like my passport etc

A reminder: all ServiceOntario centres are closed today, but many of our services are available online! Visit: Ontario.ca/ServiceOntario

💘 This Valentine’s Day, show love that lasts a lifetime—register as an organ and tissue donor at @TrilliumGift. Your choice could save someone’s tomorrow ServiceOntario.ca/BeADonor

🎣 Planning a Family Day adventure? Great news—Ontario’s free fishing weekend runs Feb 14–16! No licence needed, just grab your gear and reel in some memories. Quality time outdoors beats screen time every time! Learn more: Ontario.ca/ServiceOntario

@Ak30274562 Hi there. Thanks for reaching out. For privacy and security reasons we do not have access to customer information through this channel. Please give us a call at 416-235-2999/1-800-387-3445 so a customer service representative can look up your information and advise.

🚨Beware of fake government messages! ServiceOntario will NEVER: • Ask for payment by email/text/phone • Request personal /banking info • Threaten with police/collections • Request you call or click a link Think it’s a scam? Don’t risk it. Visit: Ontario.ca/services