Servispart Consulting

"All manufacturers compete on the quality of their aftersales service experience whether they recognise it or not" Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Benefits of AI and Digital Transformation Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction

Delivering on the promise of AI is not easy for the rail industry, which explains why many railway companies are yet to deploy AI use cases at scale. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

The customer service gap presents a differentiable opportunity for smarter OEM manufacturers as well as increasing margins and customer loyalty. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

AI can help reduce costs from optimising transport routes, avoiding unnecessary journeys and optimising vehicle loads Read more 👉 bit.ly/3VpWHEv #AI #DigitalTransformation #BoostingCustomerSatisfaction

According to research, “the average manufacturer is only capturing 25% of its customer’s total service spending on its products” Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Digital transformation and AI have become a major opportunity (or problem) for manufacturing, aftermarket and 3rd Party Logistics (3PL) companies in the rail industry. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Whether your goal is to boost aftermarket growth, servitisation of your OEM business, or simply to stay relevant in today’s dynamic industry marketplace, you should rethink your aftermarket strategy. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

The door is opening wider for manufacturers to become the even more natural choice to service, maintain and supply spares for their own equipment Read more 👉 bit.ly/2N3FsIc #Growth #CustomerService #Aftermarket

Just like other automotive and transport industries, digital/AI transformation is spawning new business models for the rail industry too. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Developing your aftermarket growth strategy is one of the most important priorities for the overall growth and financial health of your OEM manufacturing business. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

A recent report found that railway companies have already begun implementing various AI technologies for circa 20 use cases mentioned here... Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

At Servispart Consulting, we have a capability management tool that we use to help our clients to identify the capability gaps in their aftermarket business in just a few days. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService #Aftermarket

Only a few rail OEMs and railway service providers (about 25%) have implemented multiple use cases at scale. Find out what they are here... Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

There is a wealth of experience, deep technical and business expertise available from other transport industries, equipment sectors and partners like Servispart Consulting to support your journey! Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Success with AI requires rethinking, updating, reconfiguring and reintegrating your business processes, systems, people and service partners across your end to end, support chain. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

A service aftermarket parts team that is not using the latest service parts planning software and processes is wasting too much cash on inventory, losing parts sales to competitors, or most likely, both. Read more 👉 bit.ly/2EqBqWn #Growth #CustomerService

Satisfying customers who demand lower costs, 100% service availability and a personalised service experience is challenging, but AI can help. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Benefits of AI adoption include better security, revenue management, marketing and pricing, booking and ticketing services and in-station additional revenue. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways

Improved customer service, dynamic marketing and personalised promotions are major benefits of digital/AI adoption. Read more 👉 bit.ly/43Fbsrx #AI #ArtificialIntelligence #Railways