Seventh Generation

@robbobert4 Thanks for your question! We'd like to learn more, please send us a message when you get a chance.

Why do @SeventhGen napkins smell like patchouli oil?

@KelsiClarke Hi there - sadly, our products are no longer available in Canada. We're so sorry for any disappointment this may cause, and we'll let our team know you've asked!

@SeventhGen hi are products still sold in Canada?

@oneTruthsayer Thanks for your question, John - please send us a DM, so we can look into this!

@SeventhGen, did you all just massively raise the price of your dishwashing detergent? Like 36%?

@GGCollins1 Hi G.G. We're sorry to disappoint you! We'd like to learn more - would you mind sending us a DM?

@SeventhGen Messy lids and no pour spouts. I've had it. Changed to store brand. You promised good change but didn't deliver. Sad goodbye.

@dahotmessmadre Thanks for your thoughts. PCR (post-consumer recycled) plastic often has a lower carbon footprint than creating new materials from glass or aluminum. Many of our plastic bottles are made of 100% recycled content - just a step on our journey to reduce our carbon footprint. 🌎

Hey @SeventhGen, love your eco-friendly products, but I’d love to see even less plastic in your packaging. The planet needs all of us to step up! Let’s make the switch to even more sustainable options. 🌎💚 #Sustainability #ReducePlastic #EcoFriendly

@KimberMac95 Thank you for sharing your thoughts. Packaging sustainability is core to the mission of our company. We're always striving to lessen the use of plastic in our packing materials, and now, our packs come in 90% plastic-free packaging. Have a great weekend! 🌎

@fabi_gold Please check the coupons for any terms and conditions that may apply. 💚 2/2

@SeventhGen That’s a very corporate response, thank you. But Target isn’t a club or box store and they refused it. I live in South Florida. Can you be very specific and give me a name of a supermarket that will actually accept it, please?

@SeventhGen hi, I received some coupons from you and went to Target but they don’t accept it. Where can I use the coupons?

@fabi_gold Hi Fabi. We're so sorry you weren't able to use those coupons at Target, and suggest speaking with that store's manager about what happened. Otherwise, any supermarket selling our products should accept your coupons. 1/2

@fabi_gold We’d suggest speaking with the manager of that Target or trying another retailer. We hope this helps. 💚 2/2

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@fabi_gold Hi Fabi. We truly appreciate you giving us another chance, and we're so sorry to hear you had another disappointing bottle with your purchase. Would you mind sending us a DM?

@SeventhGen Still waiting. I gave another try and bought the foaming dish soap again. 2 seemed to be fine but one still had some white things floating (much less than the previous one)

I recently bought on Amazon the refill of @SeventhGen foaming dish spray, and it arrived with these strange white things floating on the liquid. I immediately contacted the customer service, sent this video and all other info they asked to unileverconsumercare.usa@unilever.com. This was August 1st. Already followed up twice by email but no answer. 20 days…So I am trying here to see if on this channel their customer service works. @Unilever All three bottles from the package had these things floating inside.

@fabi_gold Hi Fabi. We're deeply sorry for your frustration. Someone will be contacting you as soon as possible.

I am in doubt if I should just try again to buy these products or just try another brand. I really liked your product, but the customer service left me frustrated. If the focus is on ESG, it’s not only about sustainable products. It’s about serving your client in the best way possible too.

@Bluesparks_ We're really sorry to disappoint you! We'd like to learn more - would you mind sending us a DM?

@CarmenPalmieri2 Hi there! We're happy to let you know that our 50oz dish soap refills are still available. You can find them on Amazon: amazon.com/dp/B0BMJS2LSZ 🌎

@MrsBillsFan We strive to bring you the best green products that work with pricing similar to conventional counterparts. We'll be sure to pass your thoughts on to our team.

@MrsBillsFan At the same time, our raw material and transportation costs are rapidly changing, which has affected the pricing of some of our products.

@MrsBillsFan Thanks for sharing your thoughts with us, and we're sorry to disappoint you. Unfortunately, the 75oz size of our Dishwasher Detergent Powder was discontinued.

Through our work with @cleancreatives, we support this historic call by the UN Secretary-General to clean up advertising and marketing by cutting ties with the fossil fuel industry. marketingweek.com/un-ad-industry…