SHAKE SHACK
70.4K posts

SHAKE SHACK
@shakeshack
Born in NYC, raised on crinkle cuts. Order now on the Shack App 📲
Katılım Kasım 2010
850 Takip Edilen92.4K Takipçiler


@niynumbernine This doesn't look up to our standards, and we'd like to make this right. Sending you a DM now.
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@ODedOnRealityTV Oh no! Could you email app@shakeshack.com so we can look into this for ya?
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@shakeshack "customer service" could never...help me with signing up because your app/site were f**ked up
couldn't register & get the birthday shake offer
SHAKE SHACK@shakeshack
froyo could never
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@chicaBONBON18 Hi Mar! We're disappointed to hear this and we'd like to follow up with you. Sending you a DM now to make this right!
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@crazzy_clo Can you please DM us your email address so we can follow up?
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Found a piece of latex in my cookies and cream milkshake from @shakeshack 🤮it came up through my straw and I chewed on it 🤮

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@EastPortNative Hi Rust, we’re concerned to hear this and want to follow up with you! Could you email us at share@shakeshack.com so we can make this right?
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Count your days @shakeshack, your shitty as burgers got me pissing out my ass for over a day now
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@LaMirxc0Ol Oh no! Sorry to hear that. Can you send an email to app@shakeshack.com so our team can investigate this asap?
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@shakeshack Code says not valid. trying to make an order on the online website
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@theycallmelaiii We like where your head’s at! We’ll pass your suggestion along to our team!
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@shakeshack I loveeeee the Key Lime Pie Shake… now can we pleeeaaasseeee get a cheesecake shake???
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@lynngotts Hey Lynn, we do our best to anticipate demand and keep the necessary inventory, but we really dropped the ball this time. Could you DM us so we can get in touch?
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@lindaluxtravel This doesn't sound up to our standards! Could you reach out to share@shakeshack.com? We’d love to follow up.
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@shakeshack wow. 3 emails and a msg to Mgr too tell that my order was totally wrong yesterday, with my higher $ item left out so basically you stole money from a customer. And 5 onion rings that cost $5.50? #majorfail
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Hey @KITKAT,
What if (hypothetically) someone stole a truckload of our new boneless baby back ribs? Like 1,000+ racks of ribs. (hypothetically)
Just wondering if you had any advice. (hypothetically)
Thanks!
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